Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

good location

Posted May 10, 2015
did not know this was a apartment/condo type of hotel and I was upgraded to a two bed room which was nice. The downstairs toilet was clogged as well as the bath tub upstairs draining slowly no hot water in the upstairs shower. I am a rewards member and this is the second time this month I have been very disappointed with the Marriot hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great rate! Great location! Large rooms!

Posted Apr 6, 2015
Other than the air conditioner being a little noisy when it was on, this was a great extended stay hotel. Very roomy! Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Good location, comfortable bed and very nice staff. I thought it was a quality facility and a good value.
Comment from Hotel Management
Mar 6, 2015 by Jeffrey, Hotel Management
Thank you for taking the time to leave us some feedback regarding your recent stay. I am very happy to hear that you found our location on HWY 280 very convenient and that you also found our beds very comfortable. Location and comfort are two things I know that are very valuable to all of our guests. We hope to see you again in the future. Regards Jeffrey Palmer General Manager
5 out of 5
Recommended
for Families
by A verified traveler

nice

Posted Feb 21, 2015 on Hotels
Great
Comment from Hotel Management
May 9, 2015 by Jeff, Hotel Management
Thanks for putting some feedback up regaridng your rescent stay! I am glad to hear that you found it to be great. We hope to see you again in the future Regards Jeffrey Palmer General Manager
1 out of 5
Recommended
for Families
by Barbarafrom Opelika Alabama

Not a Happy Camper

Posted Feb 21, 2015 on Hotels
when we got there we needed a room wheelchair accessible and we had 5 adults in our group. I had the penthouse booked but its on the top with no elevators. They said they had wheelchair accessible on the bottom floor I said great can you give us 2 rooms for what we booked the penthouse for. She said no and wanted to put 5 adults in 1 room with 2 beds in it for the same price I had booked the 2 bedroom penthouse for . I said but I have 5 adults and she didn't care that's all she could do she said. So we ended up staying in the penthouse and we had to take the wheelchair and pick it up and set it in the back of our van for the night and my husband had to climb the stairs with his crutches. Then the King bed was up some more stairs. so we had to sleep in the room with the 2 beds in it my 2 daughters slept in the loft on the king bed and our other person in the group had to sleep on the couch bed. So we did not enjoy our experience at all.
5 out of 5
Recommended
for Couples
by Brandifrom Mississippi

world of wheels

Posted Feb 9, 2015 on Hotels
It was awesome.
Comment from Hotel Management
May 9, 2015 by Jeff, Hotel Management
Hi Brandi Thanks for saying we are awesome! It was awesome having you as our guest! We hope you will come visit us again soon. Regards Jeffrey Palmer General Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Relaxing weekend

Posted Jan 28, 2015 on Hotels
Relaxing. Only thing missing was the fire place. It did not work
Comment from Hotel Management
Apr 11, 2015 by Jeff, Hotel Management
I am so happy to hear that you had a relaxing time while you were our guest. Thank you very much for being our guest as we know you have many choices when travelling. Regards Jeff Palmer General Manger
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice overall stay.

Posted Jan 11, 2015
I like how spacious the rooms are. The bed is very comfortable and everything was very clean. Parking lot could use a little more lighting, but I never felt threatened as this in a nice area.
Comment from Hotel Management
Mar 6, 2015 by Jeffrey, Hotel Management
Thank you very much for your feedback. I am very glad to hear that you found our hotel to be very comfortable during your stay. I also appreciate your feedback regarding our parking lot lighting and I can tell you that we have already have a project set this year to take care of that exact concern. I do hope that if your travels bring you back to Birmingham that you will chose our hotel again as our central location puts you right in the middle of all the great restaurants and shopping in the area. Regards Jeff Palmer General Manager
4 out of 5
Recommended
for Personal Event
by Latricefrom Greensboro

Nice

Posted Jan 5, 2015 on Hotels
the hotel seems to have once been an apartment complex. Very nice though. I hate that to get breakfast you had to go outside and walk over to another building just to get it. That's was my only inconvenience.
Comment from Hotel Management
Mar 21, 2015 by Jeff, Hotel Management
Hello and thank you so much for taking the time to leave us some comments regarding your stay. Yes our Residence Inn is a slightly different format as we were one of the first Residence Inns around. Our property layout and design is that of an apartment complex, though we were never one in a previous life. The layout has benefits and challenges, the biggest benefit is you have the opportunity to stay in a hotel with all of the amenities associated yet feel like you are staying in your own home. However our Gate House is a completely different building. I do hope you found that our fantastic location on Highway 280 put you right in the middle of things and gave you easy access to all the great restaurants and shopping near us. I also hope we will get the opportunity to have you as our guest again in the future. Thank you again for your feedback and we truly do value your business. Regards Jeff Palmer General Manager
4 out of 5
Recommended
for Couples
by Thomasfrom West Virginia

Well pleased with our stay.

Posted Dec 27, 2014 on Hotels
Nice facility. Evening social time was great. Quiet and relaxing location. Breakfast was very nice with great selection. Staff is very attentive and polite.