Ratings based on 115 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great stayPosted Feb 24, 2015
Nice hotel close to the event I took part in. Just wished they would've allowed me to have a late check out but besides that great stay.
for Everyoneby A verified travelerfrom birmingham, al
3 star hotel that looks like a 4 star hotelPosted Jan 20, 2015
Pros: the way the room looks like a very nice upscale apartment with stainless steel appliances. the bed is soooooo soft you hate to get out of it.
Location: the galleria mall is right down the street which also has a movie theatre and there are so many different restaurants around the hotel.
i live here in birmingham but me and my husband get away from everything and come here to have quality time and the room makes it real easy to relax and enjoy each other. we really enjoy the miniature golf and the staff here is GREAT!
for Everyoneby A verified travelerfrom Texas
Close to I-20.Posted Jan 20, 2015
Pros: Clean, modern, updated facility.
Cons: Earlier opening breakfast (currently 7AM)- I wasn't able to partake.
Location: Easily accessible to I-20 for those passing through.
Last minute arrangement, pleasant overall experience.
for Couplesby Rachelfrom New Orleans
Excellent!!Posted Jan 13, 2015 on Hotels.com
I have never stayed at a Residence Inn, but it was an excellent experience. I will definitely stay at a Residence Inn again, particularly this one.
for Everyoneby A verified travelerfrom Atlanta, GA
From not so great to Perfect!Posted Jan 10, 2015
There were things that housekeeping overlooked, but they were on the ball and jumped through hoops to correct them. I didn't wait 5 minutes for anything. I was there to rest for 2 nights after a move, a wreck, and a very long drive headed to Atlanta. They are all about the customer. I'll make it a point to stay with them again.
for Personal Eventby A verified traveler
Posted Jan 8, 2015 on Hotels.com
for Familiesby Jefffrom Monroe, LA
Great Hotel for Long and Short StaysPosted Jan 7, 2015 on Hotels.com
Comfortable for short and long term stays. Great kitchen and living areas for meal preparation. Separate bedroom for privacy for adults with kids sleeping in the living area. Staff overcame a challenge at check-in and satisfied our needs.
for Everyoneby A verified travelerfrom destin, florida
Great choice for hoover hotelPosted Jan 6, 2015
Absolutely wonderful staff. Clean rooms, comfortable beds. Extremely helpful and bubbly front desk. Very welcoming and hospitable hotel. Breakfast was included and was the most impressive part of our stay. Not your standard free breakfast. Food was excellent and quite a variety. Will stay in a residence in again in the future.
for Couplesby A verified traveler
Great stay!Posted Jan 6, 2015 on Hotels.com
We had no issues with our room at all. The staff was friendly, everything was clean and up to date!
for Everyoneby A verified travelerfrom Hoover, AL
Amazingly quiet and peacefulPosted Jan 4, 2015
I needed a place to write but didn't want to travel to my normal destinations which are at least an hour away. I stayed closer to home but wasnt so sure if this hotel thing would work, especially around the holidays. Needless to say, I'm coming back.