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Reviews of Sleep Inn Pelham Oak Mountain

2.5 out of 5
Sleep Inn Pelham Oak Mountain
200 Southgate Dr, Pelham, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 799 reviews" "
Rating 8 - Good. 258 out of 799 reviews" "
Rating 6 - Okay. 70 out of 799 reviews" "
Rating 4 - Poor. 16 out of 799 reviews" "
Rating 2 - Terrible. 11 out of 799 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, decent place to stay
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, very quiet
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Jillanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just needed a place to stay for one night in the area and this hotel was very clean, staff was beyond helpful and nice, and parking area was well-lit and safe. I’d definitely recommend it.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good but very noisy. The ceilings are paper thin and you can hear everything bring a sound machine.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for an overnight stay. Staff very helpful and friendly.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice affordable hotel that's clean. Several food options within walking distance. Quiet as well.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Chelle, Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled very nice. Also enjoyed the cookies in the lobby. Staff was very nice and helpful. Also appreciated front desk making the room above us be quiet. For me the bed was a bit unconfirmed. Former than in used to. Would have liked more pillows.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Barb and Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, quiet and cozy. Nicely furnished and decorated.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Sally

Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep Inns are reliably clean and comfortable. While they aren't fancy I've always found them to be reasonably priced, clean, and typically conveniently located. This Sleep Inn was no exception, check in was quick and easy for us, the room was suitable (a bit on the small side but we weren't staying long, just a night on the road).
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Lennie

Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

6/10 Okay

Darlene

Traveled with family
Liked: Cleanliness, property conditions & facilities
At check in the front desk employee was confused
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & place was clean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Don

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was right by breakfast area and lobby. The tv was on loud in that area till 3 am. The people upstairs were walking around and our ceiling was creaking soooo loud that it was hard to fall asleep. If we stayed again I would ask for top floor
Stayed 1 night in Feb 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway and plenty of diet options within walking or short driving distance
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Susanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is one of the less expensive in the area.Very pleasant staff and property.Rooms are clean and hallways always smells fresh. .Breakfast was decent.Surrounded by soo many restaurants and convenient stores.Will stay again
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Loraine

Everything was clean and professional. The location was great.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price is good, easy to get to off highway, several restaurants of any kind of food you may like, very clean, friendly staff
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Sherlanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and really quiet.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

6/10 Okay

Rodney

Stayed 1 night in Jan 2024
Response from General Manager on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Susan

Traveled with partner
Very clean, welcoming helpful staff. Had warm cookies to greet you at check in. Comfortable beds. Great breakfast. I’d prefer an all inclosed bathroom. I also prefer a bathtub over a shower. They only had bathtubs in their handicap rooms I’m not fond of pocket bathroom doors ( too noisy when you have to go to the bathroom during the night.) Over all a very comfortable stay
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Thank you for taking the time to complete our online survey and complimenting us regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Near lots of dining options and access to interstate.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay
Good place to stay for the price, cleanliness was great, and the service was friendly. My only complaint was that they don’t give you full sized pillows, they give you small square pillows similar to throw pillows for a couch, would much rather have real full sized pillows.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was nice, but you need to go to roll in showers for the handicap. the cream Rince bottles are so small that you can't get the stuff out.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Sharon D

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, comfortable and conveniant
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

8/10 Good

irish

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was pleasant and nice. Room clean and no unpleasant odor, would stay there again
Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Brodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Konstance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by this hotel. My room was very spacious. The bed was comfortable, and the continental breakfast was delicious.
Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from General Manager on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Pelham Oak Mountain. Your feedback about your stay is important to us. We hope to see you again soon you were such a joy!Sincerely,Sleep Inn-Pelham

4/10 Poor

John

Traveled with family
Liked: Staff & service, property conditions & facilities
When i booked the room i was getting 1 queen bed. When i got there the nice lady at the deck said it was the last one she had. She also said the room may be unclean. And after we got the key and went to the room it was not a clean room so back to the desk we went. She was nice and gave us all she had. It was a 2 double bed room. Im 6 foot 3 and sleeping on a double isnt very fun but after driving for 5 hours we made due. Lady at the desk was very sorry and did all she could. Breakfast was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
This is my go to hotel when I’m passing through. Staff is always nice. The rooms are always clean.
Stayed 1 night in Dec 2023

10/10 Excellent

CHRISTY

Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
Very nice hotel, very clean and quiet, room was nice with a very comfortable bed and pillows, couldn’t ask for anything more, that’s my stop going south on my return trip!
Stayed 1 night in Dec 2023

8/10 Good

Kylie

Stayed 1 night in Dec 2023

6/10 Okay

Melissa

Traveled with family and small children, Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After I had made my reservation for a Friday night, I was unable to start my journey from Arkansas until 1:00am Saturday. I arrived at the motel at 8:30am Saturday morning. I explained my situation to a manager and asked about a late check-out so I could at least get a little sleep before continueing my drive to central Florida. They let me have a 2:00pm check-out, which let me get about 4 hours of needed sleep after being awake for over 24 hours and having driven all night. I know I thanked everyone then, and I want to thank you again!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast!
This was a last minute decision to stop for the night on our way south so we weren’t looking for anything fancy. The property was clean, the staff was friendly and the breakfast was very good!
Stayed 1 night in Dec 2023

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff was really friendly and hotel is in a great location and great room. My only two complaints is that it doesn’t have an onsite fitness center and the air conditioner in our room was very loud so it was hard to sleep with it on, other than that I would definitely recommend this place!
Stayed 1 night in Dec 2023

6/10 Okay

Donna

Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The motel exceeded our expectations. Kudos to the new General Manager and the staff.
Stayed 1 night in Nov 2023