Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
One night in Birmingham at the SpringHill Suites was just perfect after a day of traveling. Everything about our one night stay was perfect. We loved the suite.
Comment from Hotel Management
Jul 30, 2014 by Felicia, Hotel Management
Thank you , we are very excited you all enjoyed your stay with us and next time we hope to have you for longer than 1 night. Thank You, Felicia DuBose Asst. General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

It was very clean....it was great!!!!!!

Posted Jul 26, 2014
it was great!!!and very relaxing it was very clean and the stiff was great to
Comment from Hotel Management
Jul 30, 2014 by Felicia, Hotel Management
Thank you for the 5 stars. We are excited we were able to excced your expectations and are looking forward to seeing you next time your in Birmingham. Thank you, Felicia DuBose Asst. General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem,AL

Nice Hotel

Posted Jul 14, 2014
Pros: I liked the size of the room and the comfortable bed. I also liked the location.
Location: The location was nice. We were near lots of shopping areas and lots of nice restaurants.
My experience there was nice. Our room was on the side near Highway but due to having TV on it didn't bother us. Very nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
wE REALLY ENJOYED OUR STAY FOR THE 2ND TIME AT THIS HOTEL. THE WHOLE STAFF IS VERY FRIENDLY AND HELPED US FIND A LOCAL RESTURANT FOR DINNER. THE BREAKFAST WAS DELICIOUS AND OFFERED VERY HEALTH CONSCIOUS ITEMS. WILL DEFINITELY RETURN.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
Pros: Breakfast was great with a lot of healthy food choices.
Everything was wonderful except our room was on the Interstate side of the hotel and we heard the trucks all night.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Nice Surprise

Posted Jul 3, 2014
Pros: We liked the lay out.
Cons: We had to ask the staff for shampoo, although we were provided with conditioner.
We came only to pick Up a relative and and chose your hotel because of its closeness to the highway and the price. Although by its design we could tell it is very desired by the business traveler, it was comfortable for our small family.
Comment from Hotel Management
Jul 3, 2014 by Felicia, Hotel Management
Thank you for taking time to comment about your most recent stay. We enjoy reading our guest reviews. We use reviews like your to see the hotel from a guest point of view. Thank you for your time! Felicia DuBose
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

We would definitely revisit this hotel

Posted Jul 3, 2014
Pros: Essentially we were pleased with all aspects of the hotel. However, the air conditioning unit in our new room was awesome!
Cons: Can't think of a thing.
Location: Numerous eateries (Cracker Barrel, Cheesecake Factory, Max's deli), Summit mall (Nordstrom, J.Crew, Saks) and shopping strips (Target, Kohls, etc.).
The hotel staff was attentive and quickly resolved an issue when the air conditioning unit began to leak water. Everyone was polite and greeted us every single time we saw them. They made us feel welcome and as though we were appreciated as guest. We will definitely stay at this hotel again when we are in the area.
Comment from Hotel Management
Jul 3, 2014 by Felicia, Hotel Management
We really really do appreciate you! Thank you so much for your comments. Felicia DuBose Asst. General Mgr.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast bar included!

Posted Jun 27, 2014
Pros: Really modern feel
Hotel was clean. Room was nicely set up and clean. Breakfast bar included in the price of the room was really great.
4 out of 5
Recommended
for Everyone
by Jewel from Baltimore

Nice hotel

Posted Jun 21, 2014
The hotel itself was nice and the staff at the front desk was nice. The only problem we has was the room itself was small for a family of 5. We also only given enough towels for 2 people. ..We notified HOUSEKEEPING for more towels and waited for an hour to no avail....We then called down to the front desk and she was at our door in 2mins.
Comment from Hotel Management
Jun 24, 2014 by Felicia, Hotel Management
Please accepy my apology for our housekeeping department failing to deliver your towels. This is not how me operate. On behalf of the entire staff please accept my apology. Your comments are important to our growth, and I want to make sure you know we are listening.
2 out of 5
by A verified traveler

Posted Jun 20, 2014
Mediocre front desk - busy speaking with others and ignoring customers - both check-in and check-out
Comment from Hotel Management
Jun 23, 2014 by Felicia, Hotel Management
Thank you for commenting on your experience at the SpringHill Suites Colonnade. I am terribly sorry your visit wasn’t great. Our goal is to give excellent memorable experiences. Thank you for this opportunity to address this with our staff and make sure we are only delivering exceptional over the top service to ALL our guest.