Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
Not Recommendedby A verified traveler
Posted Mar 28, 2011 on Hotels.com
Recommendedby A verified traveler from Chard, Somerset, UK
2011 Access to BirminghamPosted Mar 18, 2011 on Hotels.com
There was no need to state our names at reception during check-in, as they were well prepared and waiting for us. Not a glamorous hotel and the room was small for a double, but adequate for a short stay. Flat screen TV was good, bathroom with over bath shower was ok. The shower, powerful with plenty of hot water morning and night (not sure about during the day) Walls were thin and noise penetrated, but it was dependent on how considerate your neighbours were and door closing could be disturbing. For us, the hotels positioning was great, within easy reach of the motorway and the centre. Breakfast was good with a buffet style full English available with fruit, cereal toast available as an alternative or in addition! A few complimentary papers available at breakfast. Rooms cleaned every day, towels changed as requested. Staff in general were pleasant. No air con but heating available through an effective radiator. A nice touch would have been if the radiator had been turned on in readiness for our arrival, as it was the room was very cold on arrival. Decor a little tired but not too depressing for a short stay. Control of the lights in our room were a little odd and one bedside bulb was missing, but take into account that there were about 5 or 6 lights in total!. Complementary toiletries and tea , coffee and biscuits in the room and also available in small meeting area in the foyer, which was a nice touch. There was a pub style integral bar with TV's and the dining hall doubled as an entertainment centre for evening events. Whilst we were there there was an ABBA tribute band providing live entertainment. The down side to this was that the car park became jam packed! Check out was just a matter of handing in the keys as all had been paid for via Hotels.com and we had no extras.
Recommendedby A verified traveler
Convenient stop for NEC BirminghamPosted Mar 13, 2011 on Hotels.com
The hotel is basic, but clean and appears to be having some renevations done. The bathroom suite in my room was so new it still had the suppliers labels on. The staff were friendly and the breakfast was good.
Not Recommendedby A verified traveler
retirement home from hell !Posted Dec 9, 2010 on Hotels.com
On arrival it looked nice, modern etc. however we were given a room in the old building. Calling it an 80' throwback would be an insult to the 80's the corridor had ceiling tiles missing, wires hanging off and a nice big hole in the wall where the fire hose used to be. The bathroom was freezing with no heating, generally quite dirty all round, i would tell you how the shower was but no way was i getting in there ! The carpet was filthy the beds lumpy and the plug in air fresher was obviously turned up to the max to cover something up but the over powering smell of granny flat nearly knocked you out as you entered. TV could only show about 2 channells as they reckon the local transmitter is being upgraded. The decor was old and drab with this worrying large crack running accross the ceiling and down both walls that made it look like the front of the building would fall off at any moment.. The restaurant, well we got to the bar to find it packed as people were having a christmass party, we couldnt even get to the bar. we thought we would wait a bit until they went into their function room so we could order some food and actually find a seat. Half an hour later ( now 8.00pm) we got to the bar only to be told sorry we have a function on were not doing food tonight! If we had been told that at check in we wouldnt have botherd wasting half an hour waiting for something that didnt exist! The night was reasonably quiet and we managed to sleep, dont bother ordering breakfast to your room, you only have an option of a weetabix or a bowl of cornflakes! we had our breakfast which was the usualy buffet style, nothing exciting but acceptable. no bacon and very watery scrambled eggs and no fried eggs. Needless to say we wont be staying here again.
Not Recommendedby A verified traveler from TORONTO,CANADA
WORST HOTEL EXPERIENCE EVERPosted Oct 18, 2010
The hotel does not provide a bellboy or has an elevator and to go up two flights of stairs with 3 suitcases(while the duty manager/staffs stand there and watch without offering to help) is no easy task. the rooms are very small. If you are looking for somewhere quiet I totally would not recommend this hotel..a simply walk down the hall is disturbing.clean towels and bed sheets are left on the dirty floor by your door for room service.rooms are not vacuum during your stay.I would not recommend this hotel to anyone.
Recommendedby A verified traveler from ivybridge
great barr hotelPosted Oct 12, 2010 on Hotels.com
excellent base to see birmingham and district. took about 20 mins to the city centre where parking for the day was very reasonable. good breakfast, something for everyone. free wifi. pleasant reception staff. would recommend to friends.
Not Recommendedby A verified traveler from Melbourne
Forgeable stayPosted Oct 9, 2010
Whilst the room was very cheap through Expedia the standard matched this. The room measured about 2.5m x 3.0m. The toilet only worked spasmodically and you needed to run around in circles to get wet in the shower. There was paint flaking off the trimming everywhere and there was a lot of mold in the bathroom. There Seemed to be a lot of staff on duty however they did not appear to understand that they were there to be helpful. breakfast was good however the 2 meals I had there got a 50% hit rate, they got my order right once and wrong once.
Recommendedby A verified traveler from London
Great value for moneyPosted Oct 8, 2010 on Hotels.com
20 minute walk to buses into town, ample parking, OK breakfast, clean, cheap, cheerful
Recommendedby A verified traveler from Bristol
PerfectPosted Oct 8, 2010 on Hotels.com
Standard hotel with all necessary facitities and friendly staff
for Familiesby A verified traveler from Angus, Scotland
Location is everythingPosted Sep 19, 2010
We were down from Scotland to attend a funeral at the Sandwell Valley Crematorium. We wanted a hotel nearby and the Great Barr Hotel is perfectly located. It has a huge car park, but beware the many sets of stairs inside if climbing steps is a problem. Our room was comfy, clean and well equipped, but not spacious or well finished. The heating was too hot and not controllable by us. The staff were very polite and helpful and we would certainly use the hotel again. However, don't expect spot-on hotel service, as the hotel seems to cater for neighbouring housing as much as its travelling guests. The restaurant provides excellent food, but they didn't seem to have been told we had made a booking: hence they expected everyone (including our party of nine) to want to choose from the limited specials menu: we weren't shown any other. Similarly the sports-bar, which is very comfortable and pleasant, catered for those looking for a bawdy night out and a bag of brought-in chips alongside paying residents. It would have been nice if the bar staff had tried to maintain a more family-friendly atmosphere all the time. However, the custom of the friendly locals clearly keeps the food and drink prices down, which is a good thing. The Great Barr Hotel is very close to both the M6 and M5 junctions, so it's a good place to break a journey without breaking the bank.