Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
93% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Devon.

Very handy for motorway system.

Posted Dec 21, 2014
Pros: Handy and easy access for, all the places I needed to visit, pleasant check in area, with free coffee and tea machine.
Location: Oak House, West Bromwich. Sandwell valley. Sutton Park. Barr Beacon.
Very quick book in and out, very friendly staff with excellent breakfasts.
4 out of 5
Recommended
for Business Travelers
by paul

This traveler left a rating score only Posted Oct 20, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Stay

Posted Oct 15, 2014 on Hotels.com
Stay was ok, considering the price paid. Staff were polite. Breakfast bar opens at 7am, not suitable for those who start the day little early. The place is due little modernising.
2 out of 5
by A verified travelerfrom pd

Hotel fuori Birmingham, l

Posted Oct 9, 2014
Le camere normali sono orribili. Sono stato costretto a cambiare camera e prendere una suite. Le suite sono molto spaziose e carine. L'hotel comunque molto scomodo, lontano da metrĂ³ e treno.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

wonderful staff

Posted Sep 30, 2014 on Hotels.com
One of the greatest assets of this hotel is the staff. The house keeping staff is wonderful. The chief house keeper is friendly and motherly.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Tired looking hotel in need of refurbishment

Posted Sep 27, 2014 on Hotels.com
Tired looking hotel that looks like it could do with a refurbishment. Outside has peeling paint. Bedroom has a nice bed and bedding but awful looking headboard, tables and wardrobe. Half the room looks like it's from the 1980's. No wifi in room despite this being sold as such. Was told it doesn't work in the lower rooms. Paper thin walls that you can hear EVERYTHING in the next room. Young receptionist could do with putting a smile on her face. Miserable and not very welcoming.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Ok for the money

Posted Sep 6, 2014 on Hotels.com
It was OK, bed was comfy, food was good, No WI-FI in room as advertised (as my room was at the rear apparently). Could do with a little modernising. Staff were polite though.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location

Posted Sep 2, 2014 on Hotels.com
Good location, but service at Breakfast didn't exactly come with a smile!
1 out of 5
by A verified traveler

2 night stay

Posted Sep 1, 2014
Not a very nice hotel , we got their room wasn't ready till 3 45 when check in was 2 , to bothered about the wedding going on in the hotel ,out of date peanuts from the bar and the electrical items in the room haven't been checked since 2011 .