Can not fault the hotel, the facilities were excellent, the staff could not do enough to help and room was fantastic. The only negative was the noise levels, I paid extra for an Upper Deck Room and a late check out. Sadly on the day of my stay there was a wedding party in the same section of the hotel. At 10am the shouting screaming, fighting and children running up and down the corridor started and did not stop until I checked out. The irony being when the guests were in the room I could not hear a thing, but they insisted on coming into the corridor to shout at each other VERY loudly so as not to stress the bride!
I complained on checkout and they refunded my late check out fee, which was much appreciated. I guess it was just bad luck the wedding party were so disruptive and this is not the hotels fault. During the night I slept well, with no disturbance and would recommend the hotel to everyone, just keep away from wedding parties etc.
Situated in the historical district, this hotel is close to New Art Gallery Walsall, Walsall Leather Museum, and Walsall …More
We went on a weekend break, fantastic hotel and good value for money,the staff really friendly, (especially Matt in Restaurant !). Leisure facilities brilliant !! :),Food really good :) ,Room clean,bed really comfy (we stayed in standard).This is the first time we have stayed here and we wished we could have stayed longer.We really enjoyed our break,and yes we would go back again :)
We would also recommend it , (We are not ones for writing reviews but our leisure break was well worth the value for money)!
N&C from Cornwall
This family-friendly hotel is located in the historical district, close to Dudley Zoo and Castle, Dudley Town Hall, and Black …More