Property grounds

Reviews of Water's Edge

3 out of 5
Water's Edge
Summit Square, Birzebbuga, Malta

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 246 reviews" "
Rating 8 - Good. 115 out of 246 reviews" "
Rating 6 - Okay. 35 out of 246 reviews" "
Rating 4 - Poor. 10 out of 246 reviews" "
Rating 2 - Terrible. 5 out of 246 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend great stay
Second time staying here. Great hotel and lovely staff. Travelling on my own they looked after me very well
Stayed 7 nights in Oct 2023

4/10 Poor

K M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible beds Tiny room cheap old cutout
Run down and VERY lumpy uncomfortable bed -worst I have ever slept on. Should be upgraded URGENTLY
Stayed 1 night in Oct 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Miriam, Front Office on Oct 15, 2023
Good afternoon,Thank you for your positive feedback.Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, friendly, good location
Water's Edge is a very comfortable hotel. We had a lovely big room with a great view. We arrived very late that evening but nothing was too much trouble with Reception. We received a warm welcome.
Stayed 1 night in Sep 2023
Response from Miriam, Front Office on Oct 15, 2023
Good afternoon,Thank you for your positive feedback.Regards,

8/10 Good

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was slow to respond. TV too small for large room. Very nice staff.
Stayed 1 night in Oct 2023
Response from Miriam, Front Office on Oct 15, 2023
Good afternoon,Thank you for your feed back.Regards,

8/10 Good

Lynnette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach and a quick trip from the airport. Bed comfortable and pleasant hotel. Staff very friendly and accommodating. Would recommend for an overnight visit with several restaurants near by.
Response from Miriam, Front Office on Sep 27, 2023
Good evening,Thank you for your positive feedback. Regards,

8/10 Good

Pauline

Great location for early flight but outdoor bingo meant good sleep not possible
Stayed 1 night in Sep 2023
Response from Miriam, Front Office on Sep 23, 2023
Good afternoon,Thank you for your feedback.Regards,

8/10 Good

Rema

Liked: Cleanliness, staff & service
It was a great location to get to the airport and rest inbetween.
Stayed 1 night in Sep 2023
Response from Miriam, Front Office on Sep 23, 2023
Good afternoon,Thank you for your feedback.Regards,

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good staff, no faults
Stayed 7 nights in Sep 2023
Response from Miriam, Front Office on Sep 17, 2023
Good afternoon,Thank you for the positive feedback.Regards,

6/10 Okay

Anne

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Interesting location
Clean and tidy but very basic. Bed not that comfy. Overnight noise from the nearby container ships. It was very cheap so not bad for the price but the location is poor. it is probably a seventies hotel that has been done up a bit and if you need a cheap stat then it is an option
The hotel
The container ships!!
The view away from the container ships!!!
Container ships looking pretty at night xxx
Stayed 1 night in Sep 2023
Response from Miriam, Front Office on Sep 17, 2023
Good afternoon,Thank you for the feedback.Regards,

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This booking should have been cancelled, however I was still charged and didn’t even go to Malta. Was in Athens that night, no contact from hotel prior about me having a booking & upon returning home have been charged for a nights accommodation of $154 which is very disappointing. Upon asking for a refund this hotel declined, so they’ve charged for providing nil service. Look elsewhere for your accommodation in Malta.
Stayed 1 night in Aug 2023
Response from Water's Edge team on Aug 6, 2023
Good morning,i am sorry you are upset but you booked trough a third party. Expedia didnt cancel. or modified your bookin. not from our part for us you just didnt show up and the room was kept empty for you.i explained to expedia and they said yes it wasnt cancelled. Regards Water's Edge Team

8/10 Good

Dianne

Traveled with partner
Liked: Amenities
The location is very good overlooking the beach and close to transport and shopping. But be prepared for Bingo outside the hotel every night of the week!
Stayed 13 nights in Jul 2023
Response from Water's Edge team on Sep 17, 2023
Good afternoon,Thank you for the feed back.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Miriam, Front Office on Jul 23, 2023
Good morning,Thank you for your positive feed back.Regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea Vuews
Great position with sea views Good price and big rooms. Air conditioning perfect Easy beach access, good break and restaurant
Stayed 3 nights in Jun 2023
Response from Miriam, Front Office on Jul 23, 2023
Good morning,Thank you for your positive feedback.Regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Waters Edge, is a great convenient hotel, 10 mins from the airport. Has great connections with the X busses .. Possibly the most modern hotel in the area.. We have used it a few times.. Friendly & economical
Stayed 6 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 8 nights in Apr 2023

8/10 Good

claude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall prestation. A little effort on the variety for the breakfast would be a plus. I definitely recomend this hotel.
Stayed 9 nights in Mar 2023

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area smells like raw sewage, garbage and rotting fish Everyone smokes on the balcony so the smoke drifts into your room.
Stayed 14 nights in Jan 2023

10/10 Excellent

Kerry

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Csilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had an excellent view of the harbor. The receptionist was one of the friendliest people I've met. Her help made my stay enjoyable.
Stayed 2 nights in Oct 2022
Response from Water's Edge team on Nov 1, 2022
Good morning,Thank you for your positive feedback.Regards,

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Only stayed 2 nights nice basic room with a great position on the beach. Very friendly staff.
Stayed 2 nights in Oct 2022
Response from Water's Edge team on Nov 1, 2022
Good morning,Thank you for your positive feedback.Regards,

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment.
Lovely apartment. Clean and well maintained. Helpful and great reception staff. Shops and restaurants within walking distance. Would recommend and would stay again.
Stayed 3 nights in May 2022

6/10 Okay

ERNEST

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right below the hotel is an open air bingo with loud microphone number calling. It goes on till 11pm. The AC was barely working in my room. As for the receptionist, she was awesome.....she was more than helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed for 5 nights October 2021, will definitely stay here again, Hotel was very clean, staff were very friendly, bar and restaurant was really good, food excellent, room overlooking the sea, which was crystal clear, Hotel is on the beach.. Freeport opposite which was interesting to watch, overall great value,
Stayed 5 nights in Oct 2021
Response from Italizia - Front Office on Oct 20, 2021
Dear Mr. Sigley, Thank you for your positive feedback. We are glad that you enjoyed your stay with us, and we look forward to host you again at Water's Edge in the nearest future.

6/10 Okay

Lee

Traveled with partner
Limited breakfast, very uncomfortable bed could feel lumps in mattress felt like I was sleeping on straw as mattress so thin and old. Nice reception area. No hair dryer or tea/coffee making facilities but then it was only a 3*. Staff ok
Stayed 5 nights in Sep 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Waters Edge
We really enjoyed our stay. Our room was really nice - clean and had a balcony and sea view. The hotel staff were all friendly and helpful (front desk, housekeeping and breakfast). Continental breakfast was good. Although the hotel looks out toward the container port we found this to be interesting and there was never any noise that disturbed us. The bingo in front of the hotel was entertaining. The beach right next to the hotel was perfect and sun beds and parasols could be rented there. We will definitely return.
Stayed 3 nights in Sep 2021
Response from Italizia - Front Office on Sep 22, 2021
Dear Mr. Goulding, Thank you very much for your positive feedback. We are glad that you enjoyed your holiday stay with us. Hopefully, we see you again in the nearest future. Regards, Italizia

6/10 Okay

justin

Stayed 22 nights in Aug 2021

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2021

10/10 Excellent

Rached

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good
The hotel looks new and is very clean. Staff is very friendly. It's located in a nice spot front beach. Groceries stores are available all around the hotel but not late night saturday and sunday. Restaurants also widely available. Only pitfall, the breakfast is not tasty at all. The beach is very nice compared to most malta beaches but be aware that a huge shipment port is right in front of it. The town is very small and not so touristy. It is rather full of old maltese.
Stayed 2 nights in Aug 2021

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean hotel
Stayed 7 nights in Jul 2021
Response from Italizia - Front Office on Aug 7, 2021
Thank you so much for your positive feedback

10/10 Excellent

eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in birzebbuga
Great place to stay in birzebbuga, right on beach with spectacular balcony views. Restaurant is below. Nightclub nearby
Stayed 2 nights in Jul 2021
Response from Miriam, Front office on Jul 21, 2021
Good morning, Thank you for your positive review. Glad you enjoyed your stay with us. Regards,

6/10 Okay

Veronika

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean relatively new hotel
Hotel itself was quite nice, room clean and every day we got new towels thumbs up! What is not that appealing is hotel service, breakfast and location. Location is like small village you don’t have many options to get a meal, just few restaurants and fast food. Beach is nice, bigger than most of the others at Malta but overcrowded, noisy all the time. Another funny and annoying thing is that right under balconies they play some game every night so you hear numbers calling for few hours. Breakfast really poor - eggs, hams, toast, croissants and cereal every day the same, no warm options. Check out was impossible to be later (+3 hours) although we were willing to pay additional charges…so waited at airport for 6 hours…
Stayed 4 nights in Jul 2021
Response from Italizia - Front Office on Jul 12, 2021
Good morning, We're very sorry that your stay wasn't as pleasant. Unfortunately we were not able to give you a late checkout, because the hotel was fully booked. Our breakfast is a continental one, hence, no warm food. Regarding the bingo, we are very sorry, but that it is not part of the hotel and it's beyond our control. Hope all the rest was satisfactory and apologies for any inconvenience caused.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Nice location, but view is the container harbour.
Stayed 1 night in Feb 2021
Response from Miriam, Front office on Mar 7, 2021
Good morning, Thank you for the positive feedback. Regards,

8/10 Good

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
I spent two nights, comfortable and clean rooms, breakfast is okay considering the price . Beautiful sea view from balcony. Location is very convenient as you can take the bus to wherever you want, bus stop if few meters away from the hotel. There is a playground near by which is a bonus if you have kids, restaurant is also good and good prices.very friendly staff, will definitely book it again if i visit malta.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel, especially the cleanliness and the food at the restaurant downstairs
Stayed 16 nights in Dec 2019
Response from Miriam Soler, Front Office on Dec 25, 2019
Good morning, Thank you very much for your positive feedback :) Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Wonderful location. Very clean. Very basic. Surprised no room safe in fairly modern hotel. Only one chair in double room occupied by two people.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, small hotel. Good breakfast, overlooking sea. Main Freeport opposite, so interesting watching ships loading etc, but some can be a bit noisy. Our second stay and will re book for next year.
Stayed 2 nights in Oct 2019

8/10 Good

Sigrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice room and super helpful staff!
Stayed 1 night in Sep 2019

10/10 Excellent

KCG, Surrey, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful & friendly staff, especially Mariam at the reception. Would definitely recommend hotel, on the beach, great view and stunning sunrise. Very easy access to buses to anywhere on the island.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT LOCATION, BEAUTIFUL STYLE AND AMBIENCE. FABULOUS BALCONY WITH SEA VIEW. HELPFUL STAFF. LIKED IT SO MUCH THAT IM STAYING THERE AGAIN FOR THE LAST NIGHT AND THIS TIME WITH MY PARTNER.
Stayed 1 night in Aug 2019
Response from Miriam Soler on Sep 20, 2019
Good morning, Thank you very much for your positive feedback. Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It’s a relatively new block. It’s modern and clean. Aircon could be better but just about does the trick. Fierce powerful shower. This place is right on the beach. Nearly all rooms have a sea view. Centre and left is the beach. To the right is rock and a container port. This would put a lot of people off but I thought it was quite interesting to watch. I’ve been all over Malta and I’d say this town is probably the cheapest in Malta. Hence why lots of the people there were locals. All in all it’s value for money. My only niggles were. No kettle, no maiden to dry your clothes and parking was a pain. I wouldn’t let this put you off though. The coffee in the hotel bar is better than any Costa or Starbucks and it’s less than half the price. Last thing (for management if they read these. Take the room number off the key cards. If you lost it anybody would know where to go straight away while you’re sitting on the beach) I’ve never known a hotel with a keycard system to print the room number on it.
Looking left from room in the centre of the hotel
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Perfect for a business stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, lovely rooms, continental breakfast available, hotel staff are lovely and friendly had a good laugh with Miriam lovely lady!! Feel the ground floor restaurant staff could be a lot more efficient with speed of service, witnessed customers complaining about the time scale of waiting to be served and waiting for food to arrive, come on staff don’t let the standards slip. Overall perfect place to stay.
Stayed 3 nights in Jun 2019
Response from Miriam Soler on Jun 26, 2019
Thank you very much for your feedback. Glad you enjoyed your stay with us :)

8/10 Good

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for airport
Booked this hotel for our final 2 days in Malta after a week in Gozo. Bus to the airport leaves from just outside the door so very convenient. Nice clean friendly hotel which would surely be rated 3 star if it provided a kettle in the rooms. Our room on the fifth floor was very spacious with a lovely corner balcony and excellent views.
Stayed 2 nights in Jun 2019
Response from Miriam Soler on Jun 26, 2019
Thank you very much for your positive feedback. Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well organized hotel. Good business stay
Stayed 1 night in May 2019
Response from Miriam Soler on Jun 26, 2019
Thank you for your positive feedback. Regards