Exterior

Reviews of Cielo Hotel Bishop - Mammoth, Ascend Hotel Collection

3 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 376 out of 940 reviews" "
Rating 8 - Good. 303 out of 940 reviews" "
Rating 6 - Okay. 143 out of 940 reviews" "
Rating 4 - Poor. 70 out of 940 reviews" "
Rating 2 - Terrible. 48 out of 940 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For disabled the nice lady set us up right. The nice lady let us check in at 1:30pm based on availability Instead of 3pm.
Stayed 3 nights in Mar 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 26, 2024
Thank you for your recommendation, Christopher. The entire staff would love to welcome you back again to the Cielo Hotel Bishop-Mammoth in the near future.

10/10 Excellent

Natalie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in, and nice room! Great location walking distance from Schat’s and the main areas of Bishop.
Stayed 2 nights in Mar 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 18, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

6/10 Okay

Linda

Traveled with partner
Truck drivers use the parking lot
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 6, 2024
We truly appreciate your feedback and we're sorry you were unhappy. We have shared your concerns with the General Manager. Thank you for being our guest.

6/10 Okay

Darlene

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 1, 2024
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate the Cielo Hotel Bishop-Mammoth and we look forward to your next visit.

8/10 Good

Leeanne

Traveled with pets, Traveled with family
Liked: Cleanliness
So the room definitely could use some work, they a little rough but they were clean, the staff were pleasant and they used good Kleenex brand tissue which was soft and not the hard scratchy kind which is hers on you if you have any sniffles. The have a good Bunn coffee maker with creamers and paper cups not styrofoam I actually liked their free always available coffee more than getting lattes and I’m a bit of a snob. On the downside, they seemed to run out of hot water for showers at peak times but you can work around it. Overall better than expected.
Stayed 4 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 27, 2024
Thank you for sharing your feedback. We appreciate your business and look forward to your next visit to us.

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay! It has best western vibes, but was slightly cheaper when I was looking at places to stay. The plumbing in our room was not great and we had to use the bathroom in the lobby for one of the days of our stay. The continental breakfast was also alright, but we opted for quick breakfasts elsewhere.
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 26, 2024
Thank you for being our guest and sharing your feedback. We hope to have another opportunity to welcome you back in the future.

8/10 Good

Erick

Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 21, 2024
Thank you for choosing the Cielo Hotel Bishop-Mammoth and sharing your great experience. We are happy you were impressed with our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of a bowling alley if you have kids. Walking distance to most restaurants and a great bakery down the street. Close and easy drive to Mammoth and surrounding areas.
Stayed 3 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 21, 2024
Thank you for taking the time to write a review of our hotel. We're so glad you enjoyed your time spent with us! We take seriously your decision to stay with us and hope you will do so again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 20, 2024
We appreciate your five star review and recommendation. We look forward to welcoming you back again, Mark.

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 20, 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

6/10 Okay

Vardan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 14, 2024
Thank you for your feedback. We appreciate your business and we look forward to welcoming you back on a future visit.

8/10 Good

Ayako

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Wish the shower water pressure was better than what it was. 2) The hotel amenity listed hot springs, but there is actually no such thing or neither of jacuzzi. 3) Breakfast option was similar to the motel breakfast, could be improved 4) It would’ve be much nicer if the gym facility has lower temperature setting. It was too warm while I was working out
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 12, 2024
Thank you for taking the time to evaluate your stay with us. We appreciate your business and look forward to your next visit to the Cielo Hotel Bishop-Mammoth.

6/10 Okay

Lee, Long Beach

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 15, 2024
We're so glad you enjoyed your stay. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Michael, Agoura Hills

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Right in the middle of town. Comfortable beds. Roomy units. Tv in bedroom and living room, microwave, coffee pot. Great room for the price!!
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 9, 2024
We're so glad you enjoyed your stay and you found your accommodations were great and our location convenient for you! All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 8, 2024
Thank you for your feedback, Henrik! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Randal, reseda

Liked: Cleanliness, staff & service, property conditions & facilities
Solid motel
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 6, 2024
Thank you for taking the time to share your experience with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

PAUL

Bottom floor rooms super loud. The upstairs room are so loud
Stayed 3 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 5, 2024
Thank you for being our guest and sharing your feedback. We would like to welcome you back the next time you visit Bishop.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 2, 2024
Olga, pleasing our guests is our top priority, so we are glad you left with such good memories of your stay at the Cielo Hotel Bishop-Mammoth. We look forward to making your next visit excellent!

10/10 Excellent

CAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Feb 4, 2024
Thank you for sharing your experience with us, Camran. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

10/10 Excellent

Lorenza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Jan 8, 2024
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Francisco

Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Jan 24, 2024
Thank you for taking the time to leave your review in regards to your stay at the Cielo Hotel Bishop-Mammoth. We appreciate your business and look forward to welcoming you back again on your next visit.

6/10 Okay

Jeff

Traveled with family
Reliable good spot.
We use this hotel as our approach to Mammoth hotel from LA. It serves this purpose well.
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 28, 2023
Thank you for being our guest and sharing your feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Sergey

Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 27, 2023
Thank you for choosing our hotel for your travel plans and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

8/10 Good

Bret

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 26, 2023
Thank you for including us in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

8/10 Good

Reinhold

Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 19, 2023
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well located.
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 12, 2023
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Cielo Hotel Bishop Mammoth.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
this is my favorite hotel, very cuzy, lovely
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Jan 4, 2024
I am so happy that you had a great stay with us. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 5, 2023
Thank you for choosing the Cielo Hotel Bishop Mammoth and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

10/10 Excellent

esteban

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks like has been remodel. Overall experience was great we had no complaints very nice area and quiet.
Stayed 2 nights in Nov 2023
Response from Cielo Hotel Bishop-Mammoth on Nov 30, 2023
Wow! Thank you for a great review. You have definitely made my day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

10/10 Excellent

Laurie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Clean. Coffee and water available 24/7.
Stayed 3 nights in Nov 2023
Response from Cielo Hotel Bishop-Mammoth on Nov 30, 2023
I am so happy that you had a great stay with us. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

8/10 Good

Sandra

Stayed 2 nights in Nov 2023
Response from Cielo Hotel Bishop-Mammoth on Nov 29, 2023
Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!

8/10 Good

Ana

Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Nov 18, 2023
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

2/10 Terrible

Mario

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No elevator! No baggage carts upstairs! Had to drag one up myself. Then whole town had no power. Still waiting for Expedia to refund my two nights.
Stayed 3 nights in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 29, 2023
We're very sorry to hear that we did not meet your expectations during your stay with us. Thank you for your feedback.

4/10 Poor

Jane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property os clean and we had a quiet room with a comfortable king sized bed on the 2nd floor. Be aware, however, that there is no elevator to the 2nd floor. So if you have large or heavy luggage, be prepared to lug it up the stairs. Breakfast is pretty skimpy, hard boiled eggs, bananas, cereal & a variety of breads/bagels. Buffet coffee tasted burnt. There is a mini frig & coffee maker in the room. Bath towels seemed pretty thin & skimpy for the price of the room. Overall, a clean & safe place to stay, but nothing spectacular. There are probably better values in town.
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 28, 2023
Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We hope to have another chance to serve you again for a much better experience.

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 27, 2023
Thanks much, Mark. We value the positive review and are happy to hear that you enjoyed our service.

4/10 Poor

Simon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from BradF on Oct 23, 2023
Hi Simon,So sorry to hear you had a so so stay. Please let us know how we can improve.Thanks

8/10 Good

Alfred, Albuquerque

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recently renovated, nicely appointed property.
Stayed 1 night in Oct 2023
Response from BradF on Oct 23, 2023
Hi Alfred,So glad you could enjoy the renovation and the hotel.Thanks

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness
Hotel could be upgraded
Stayed 1 night in Oct 2023
Response from BradF on Oct 23, 2023
Hi Harold,Really appreciate the perfect score. We have been doing a remodel.

6/10 Okay

Li

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. Expensive.
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 21, 2023
Thank you for your recent stay. We appreciate you taking the time to post your review. Your comments and concerns are appreciated, and we hope to welcome you back soon!

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
No elevator so have to lug your suitcase up stairs. Breakfast was very lacking.
Stayed 1 night in Oct 2023
Response from BradF on Oct 23, 2023
Hi Robert,I am sorry to hear about your stay. Sorry about elevator and will see how we can improve the breakfast.Thanks

6/10 Okay

marcia

Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Nov 8, 2023
Thank you for sharing your review. We look forward to another opportuity to serve you in the future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated furnishings to an older facility.
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 17, 2023
We're delighted you had an excellent stay Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was tiny. Good hot water. Good bed
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 17, 2023
Thanks for your feedback and for staying with us recently. We look forward to welcoming you back again soon.

8/10 Good

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Bathroom was tiny and the noise of the person above us continued all night long. Could hear them in bathroom also.
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 14, 2023
Thank you for your review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

6/10 Okay

kimberly

Traveled with partner
Liked: Cleanliness, staff & service
Nice clean and quiet room. Be sure to bring your own pillow.
Stayed 3 nights in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 11, 2023
We appreciate your business. Thank you for being our guest.

6/10 Okay

James

Traveled with group
Modest experience
It was a modest experience with the hotel, due to unforeseen circumstances, we had to check out a day early. Unfortunate that we’re weren’t able to get a refund because we were 2 hours late from check out time.
Stayed 2 nights in Sep 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 11, 2023
Thank you for your feedback. Your concerns have been sent to the general manager for their review.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, walkable location, clean room and property.
Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 10, 2023
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts Thank you for being our guest, and we hope to see you again soon!

6/10 Okay

BYUNG SEON

Stayed 1 night in Oct 2023
Response from Cielo Hotel Bishop-Mammoth on Oct 28, 2023
Thanks for staying with us recently. We appreciate your feedback and hope to welcome you back in the not too distant future.

6/10 Okay

Isela

Disliked: Amenities
Overpriced for it being a basic Hotel. This property charges a Resort fee but its a basic hotel, no sifferent than a Motel, just better beds. They did not have a pool, nor hot tub and their fitness center is a small room that only offers about 4 workout equipments. Their breakfast sucked and parking is very limited because Semi trucks use this parking area. Also, they only clean the room to exchange towels or make the bedupon request only. This place overs nothing that a "Resort" Hotel offers that justify the resort fee.
Response from Cielo Hotel Bishop-Mammoth on Oct 1, 2023
Thank you for your feedback. We're sorry you were unhappy.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cielo is clean, is quiet smell great is jus feel great, coffe 24/7 easy parking the lobby area is nice I enjoy this hotel so much
Stayed 1 night in Sep 2023
Response from Cielo Hotel Bishop-Mammoth on Sep 26, 2023
It is a pleasure to read your review of the Cielo Hotel Bishop-Mammoth. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.