Exterior

Reviews of Days Inn by Wyndham Bismarck

2 out of 5
Days Inn by Wyndham Bismarck
1300 E Capitol Ave, Bismarck, ND

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1004 reviews" "
Rating 8 - Good. 334 out of 1004 reviews" "
Rating 6 - Okay. 184 out of 1004 reviews" "
Rating 4 - Poor. 104 out of 1004 reviews" "
Rating 2 - Terrible. 91 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
TV didnt work in the room
Stayed 2 nights in Apr 2024
Response from Manager on Apr 18, 2024
Hello Christopher,We apologize for any inconvenience you experienced with the TV during your stay. Your feedback is valuable and will be shared with our team for future improvements. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
When I entered room 112, I was immediately confronted by an offensive odor. I opened the window as much as I could to dispel the odor. Then I left. When I returned to sleep for the night, I found the odor was giving me a headache. Wanda, the desk clerk, was helpful in giving me another room, for which I was most grateful. The cook did not show up in the morning, so there was no hot breakfast. I stayed at this hotel 3 years ago, and it was much better then. they really need to get their act together.
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Gary, We regret to hear about the odor issue you encountered during your stay with us. We appreciate your understanding in working with our staff to resolve the matter efficiently. Regarding breakfast, we apologize for any inconvenience caused by the cook's absence. We strive to enhance our services based on valued feedback like yours to ensure a better experience for all guests in the future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members bent over backwards to make our stay comfortable! They were friendly, fabulous communicators, and offered the BEST services one could expect from any hotel. Thank you Day's Inn staff!!! The breakfast made to order was also a huge bonus.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Anne,We are thrilled to hear that our staff went above and beyond to make your stay enjoyable. It's delightful to know you appreciated our friendly service and made-to-order breakfast. Your kind words will be shared with our team to motivate them further. Thank you for choosing Day's Inn - we look forward to welcoming you back soon.

6/10 Okay

Jo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Jo, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.

6/10 Okay

Jerry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This is an older property and we've stayed here before due to price and location. It is within walking distance to a favorite restaurant. Property was ok, we did request a suite as wanted a more room for visitors and were surprised it had a whirlpool tub which was nice. Room was nice however the couch looked like it had been original since hotel was opened, there were tears, stains and looked liked cigarette burns in it and the office chair about the same. Otherwise stay was good
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Jerry,Thank you for choosing to stay with us again and for sharing your feedback. We are pleased to hear that you enjoyed the whirlpool tub in your suite and found the location convenient. Your comments about the condition of the couch and office chair have been duly noted for further review by the appropriate team. We appreciate your insights and hope to welcome you back in the future.

8/10 Good

Lauren

Liked: Staff & service
Bathroom needs an update - could tell it was very old and there was molding/rust.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Lauren, We appreciate your feedback on your recent stay with us regarding the bathroom condition. Your comments have been noted for future improvements. Please feel free to reach out to our management team for any further assistance. Thank you for choosing to stay with us.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we get through the Chomo set back we shall be ok Shelia Davis needs to write statements against Bradley Allen Thomas because that affects any stay were im at.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Valerie,We value your feedback and take all guest concerns seriously. For any legal matters, we advise contacting the appropriate authorities. Your comfort and safety are our top priorities, and we hope your future stays are enjoyable.

8/10 Good

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Marie,We're thrilled to hear you enjoyed your stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 Excellent

Erica, Williston

Traveled with family
Check in was good. Door locks takes some convincing to unlock and open. Window has about 2 1/2 feet of no curtain available to cover, leaving us unable to block out light or traffic. Very odd experience.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Erica,We appreciate your feedback on your recent stay. We have noted your comments about the door locks and window curtains. Thank you for bringing these matters to our attention so we can address them promptly. Your input helps us to improve our guests' experiences and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy check in and out.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Jacey,We are thrilled to hear you had a great stay with us and that the check-in and check-out processes were seamless for you. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly.

2/10 Terrible

Parker

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old place, dirty, doors dont lock on the outside. Staff was kind. Place needs a make over for sure.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Parker,We appreciate your feedback and regret to hear about your experience. Our team strives to ensure a comfortable stay for all guests. Your comments will be passed along to the relevant departments for review. Thank you for bringing this to our attention.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcoming feeling.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Valerie,Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that you felt warmly welcomed during your time with us. Our team takes great pride in providing excellent service to our guests. Should you have any future travel plans, we would love to welcome you back again soon.

8/10 Good

janene

Stayed 1 night in Feb 2024
Response from Manager on Mar 20, 2024
Hello janene,We are thrilled to hear that you had a pleasant stay with us! Should you have any further comments or suggestions to share, please feel free to contact us directly. We look forward to welcoming you back in the future!

8/10 Good

Juanita

Its ok for traveling through, i like free hot breakfast, rooms are quiet and its comfortable.
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Juanita, Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you enjoyed our complimentary hot breakfast and found our rooms to be comfortable and quiet. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Devin

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not all the way cleaned throughly. The jacuzzi tub had white foam substance all over it. Bathroom floor was dirty. Main room had crumbs and dirt on the floor. Fridge cooler was dirty.
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Devin,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our housekeeping team is dedicated to providing clean and comfortable accommodations, and we will address your concerns with them for proper follow-up. We appreciate your feedback as it helps us to improve our services.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Cynthia,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad to hear that you had a great experience with us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 Good

Ann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked us in was very pleasant and thorough.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Ann,Thank you for your feedback regarding our pleasant and thorough front desk staff. We appreciate your kind words and will make sure to acknowledge their exceptional service. Should you have any future inquiries or require assistance, please do not hesitate to reach out.

8/10 Good

Gina

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Gina,Thank you for your feedback about our friendly staff. We pride ourselves on delivering excellent customer service and it's great to know that our team made a positive impression on you. We will pass along your kind words to them. We appreciate your time and hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Jeremy

Disliked: Property conditions & facilities
When we arrived, we went to our rooms with all of our bags, and the door wouldn't UNlock right away. It took several swipings of our key card for it to open up. We went back to the office and were given another card and told that this door will definitely open up. Well, we walked all the way around and up a floor with all of our things and that one didn't work either. We went back a third time and were given another room. We walked to that room and this time the key worked. Not to mention, reparking again on the other side of the building. It was a lot lugging around heavy bags before we could get settled into a room. The plug-ins didn't all work so we managed with the ones that did to get our phones charged. The lady upfront was very apologetic. She explained that the locks are quite old and don't always work. We've been there once before and didn't have any trouble. After some thought, my husband and I realized we were in the older part of the building this time. This may be why we had some of the trouble we had. I'd definitely recommend requesting a room in the newer part of the hotel. Breakfast was great! You order it and they make it right there for you. You get options too! If you enjoy a warm breakfast with eggs, sausage, bacon, hashbrowns, and more then you'll love this! A discount on our room for all the running around from room to room and moving our vehicle would have been appreciated.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Jeremy, Thank you for your feedback regarding your recent stay at our hotel. We apologize for the inconvenience you experienced with the key card access and the plugs in your room. Our team strives to ensure a smooth check-in process, but it seems that there was a glitch with the older locks. We appreciate your suggestion to request a room in the newer part of the hotel for future stays. We are glad to hear that you enjoyed our breakfast options. We value your feedback and hope to welcome you back for a more seamless experience in the future.

8/10 Good

Abigail

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was extremely hot and the toilet and shower both leaked also the wall behind the door looked like there was water damage excellent breakfast!
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Abigail, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your compliment about our excellent breakfast and will take note of your concerns to further improve our facilities. We hope you had an enjoyable overall experience.

10/10 Excellent

Cherie

Liked: Amenities
This was a last minute booking due to a family member’s medical emergency at the local hospital. The staff here has been wonderful! I would stay here again.
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Cherie,We are glad to hear that our staff provided you with excellent service during your stay. Your positive feedback is greatly appreciated, and we would be more than happy to welcome you back in the future.

2/10 Terrible

Rhonda

Business traveler
Disliked: Property conditions & facilities
The price was great, but you get what you pay for. Facilities were old, run down, broken. Was evacuated due to violence by other guests. The lady that did the breakfast in the morning was so sweet. That was the highlight.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello Rhonda, Thank you for sharing your feedback with us. We appreciate your kind words about our breakfast staff. We apologize for any inconvenience caused during your stay and assure you that we take matters of guest safety very seriously. Please reach out to our management team directly so they can address any concerns you may have.

8/10 Good

Jaseyona

Stayed 1 night in Oct 2023
Response from Manager on Dec 16, 2023
Hello Jaseyona,Thank you for choosing our hotel for your stay. We're glad to hear that you had a good experience with us. Also, we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Dec 10, 2023
Hello David,We apologize for any inconvenience you may have experienced during your recent stay. We value your feedback and encourage you to reach out to us directly so that we can address any specific issues you encountered. We strive to provide the best possible experience for all our guests and would appreciate the opportunity to make it right for you.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Two issues
Two issues I had are: 1) my room was too warm. I checked the thermostat and it was already turned down as far as it could be. The temp was too warm to comfortably sleep. 2) I was unable to have a hot breakfast the morning prior to check out. Not sure what the issue was but would have liked a hot breakfast. Otherwise every else was good.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Dear Guest,Thank you for your feedback. We apologize for any inconvenience you experienced with the temperature in your room. Our team will review your concerns to ensure our guests' comfort. Regarding breakfast, we apologize for any inconvenience caused. We will address this matter with our breakfast team to ensure a more satisfactory experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all!
Nothing fancy but worked for the night. Wasn’t dirty but did have a slight smell that my kids complained about. Breakfast was good. No other complaint. I think it was a good deal and would stay there again if I needed to.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Stephanie,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel to be a good deal and that you enjoyed our breakfast. We apologize for any inconvenience caused by the slight smell that you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Barbara

Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Barbara,We regret to hear that your experience at our hotel was not completely satisfactory. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

2/10 Terrible

Violet

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Do not stay in this place !!!! Stains on the sheets. Blood on the bath tub, an absolutely disgusting chair that has all the material ripped off it and stained beyond belief. Then we couldn’t go down and eat together because we couldn’t get back into the room. The door lock was screwed up. Went down 7 times for new keys. Got the front desk guy and he was clueless. And don’t be so cheap and put some real lights in the pool area before someone gets hurt.
Stayed 1 night in Dec 2023
Response from Manager on Dec 6, 2023
Hello Violet, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide clean and comfortable accommodations, so we appreciate you bringing these issues to our attention. We regret any frustration caused by the door lock situation, and we will address this with our staff. Additionally, we will review the lighting in the pool area to ensure the safety of our guests. We value your comments as they help us improve our services.

2/10 Terrible

Tammy

thank you
Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello Tammy, Thank you for bringing your recent experience to our attention. We regret to hear about the challenges you encountered during your stay. We appreciate your feedback and will take it into account in our continuous effort to improve our services. Please feel free to reach out to our management team directly so they can address your concerns further.

10/10 Excellent

JoAnn

Door to room was hard to open and it was super hot in room
Stayed 1 night in Nov 2023
Response from Manager on Nov 23, 2023
Hello JoAnn,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments and will share them with our team for improvement. Please feel free to reach out to our management directly to discuss your concerns further.

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Rhiannon,Thank you for your feedback regarding the cleanliness of our rooms. We are thrilled to hear that you found them to be clean. We strive to provide an exceptional level of cleanliness and comfort for all our guests. Should you have any further feedback or require assistance, please don't hesitate to contact us.

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello Mark,Thank you for choosing our hotel for your stay! We are thrilled that you had such a wonderful experience. We strive to provide excellent service and it's always great to hear when we've succeeded. If you have any future travel plans, we would love to have you stay with us again.

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as advertised.
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Paul,Thank you for your feedback. We are glad to hear that our property met your expectations. It is important for us to provide accurate information to our guests. We appreciate your time in sharing your positive experience with us.

4/10 Poor

Jennifer

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had white mold and black mold behind the door (116) from an ongoing roof leak. The heater would not turn off, it was so stifling that I had to crack the window for air. The staff was friendly and the room was clean, over all the motel needs a complete face lift on the inside.
Response from Manager on Nov 5, 2023
Hello Jennifer,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff and clean rooms. We apologize for any inconvenience you experienced during your stay. We value your observations regarding the ongoing roof leak and temperature control, and we will address these concerns accordingly. We appreciate your suggestions and will consider them for any future renovation plans we may have. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 Excellent

Ernestine

Traveled with family
Liked: Staff & service, property conditions & facilities
Check in was easy people were pleasant
Stayed 1 night in Nov 2023
Response from Manager on Nov 5, 2023
Hello Ernestine,Thank you for your positive feedback about the easy check-in process and pleasant staff. We always aim to provide a seamless arrival experience for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Suzanna,Thank you for taking the time to share your feedback. We appreciate your positive rating and are thrilled to hear that you had a fantastic experience at our hotel. We aim to provide exceptional service and are glad that we exceeded your expectations. We look forward to welcoming you back in the future.

4/10 Poor

Rob

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated hotel and rooms. Thermostat was broken and we weren’t able to control the temperature. Lights didn’t work. Few places to plug things in. Key lock on the door worked only after several attempts. Not worth the $100 to stay a night. I will not stay there again and would not recommend it to anyone.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Rob, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate you bringing these issues to our attention and we will address them with our team to ensure a better experience for our future guests. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn
Excellent stay. Very friendly staff. Breakfast was delicious. Would stay here again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Bonnie,Thank you for your kind words! We're delighted to hear that you had an excellent stay with us. Our friendly staff and delicious breakfast are just a few of the reasons why we hope to welcome you back again soon!

8/10 Good

Leanne

The property was good, our bed frame was broken on the one side
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Leanne, We apologize for the inconvenience caused by the broken bed frame. We will investigate the issue and ensure it is fixed promptly. Thank you for bringing this to our attention.

6/10 Okay

Zach

Traveled with partner
Room had a musty smell and there was still food in the fridge from previous nights
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Zach, Sorry to hear about the musty smell in your room and the leftover food in the fridge. We apologize for any inconvenience caused and will make sure to address these issues promptly.

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room door was very difficult to open. Once open - when shut again from outside it could be opened without key card. Bed Pillows were strange. Half the size of regular pillows. Won’t stay there again and will not recommend. Needs Major remodel
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Denise, Thank you for bringing these issues to our attention. We apologize for the inconvenience you experienced with the door and pillows. We appreciate your feedback and will take it into consideration for future improvements.

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Michael, We apologize for any inconvenience you may have experienced during your stay with us. We would appreciate more specific feedback to better understand the issues you encountered. Thank you.

8/10 Good

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but clean. Staff was great!
Stayed 3 nights in Oct 2023
Response from Manager on Oct 21, 2023
Hello Daniela,Thank you for your feedback! We appreciate your kind words about our staff and are glad to hear that you found your room to be clean.

6/10 Okay

Anne

Liked: Cleanliness
Disliked: Room comfort
Room size and cleanliness were very good. The desk clerk had fingernails at least an inch long. Old truck parked in the lot that looked like it had been there for years. The lock on the exterior door, where you would use your room key to enter was not locked.
Stayed 1 night in Sep 2023
Response from Manager on Oct 21, 2023
Hello Anne,We apologize for the inconvenience caused during your stay. The cleanliness of our rooms is a top priority, and we appreciate your positive feedback on that. We will address your concerns regarding the desk clerk and the exterior door immediately. Thank you for bringing this to our attention.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY FAR, FAR AWAY FROM THIS HOTEL!!!!
DO NOT STAY AT THIS HOTEL!!! It is EXTREMELY DIRTY and DISGUSTING (stains all over the bed cover, mirror falling off the wall, cracks in ceiling, holes in bathroom ceiling (hidden cameras??!!), vent cover falling off, dirty walls and floors throughout, tv not working, refrigerator crooked...and more!, BUILDING NEEDS TO BE DEMOLISHED! The night guy, Drew, is HORRIBLE, NASTY, RUDE RUDE RUDE!!! NOT A SAFE PLACE TO STAY.....I left 10 minutes after getting there!!
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Dear Guest, We apologize for your unpleasant experience at our hotel. We take cleanliness and safety very seriously, and we appreciate your feedback. We will investigate the issues you mentioned and address them immediately. Thank you for bringing this to our attention.

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the door. Had a squeaking noise every time you open it. Probably the tub needs a replacement too. I love the breakfast style. 😋
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello walter,Thank you for your feedback. We apologize for the inconvenience caused by the door and tub. We're glad you enjoyed the breakfast.

2/10 Terrible

Johnathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Johnathan, We apologize for the inconvenience caused during your stay. Please let us know the specific issues you encountered so that we can address them promptly. Thank you.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hot breakfast.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Brian,We are glad to hear that you enjoyed our hot breakfast! Thank you for your positive feedback.

8/10 Good

Hillary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was on point! Made to order breakfast included in your stay. You chose how many eggs (1 or 2), how you like them cooked, whether you wanted hash browns, and either bacon or sausage. The staff was kind and genuinely seemed to enjoy working there. We did have an issue with the bathroom locking my husband in because the lock on the door was loose...he's fine, he wasn't trapped for long. When we told the front desk they wrote it down and talked to a maintenance member, so it was resolved. Would stay here again if I'm ever in the area.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Hillary, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 Poor

David

Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello David,Thank you for your feedback. We apologize for any inconvenience you experienced and we will do our best to address your concerns.