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Everything was great, if I had to comment on an area of improvement it would be the chair in the room needs to be replaced. There isn’t any support left in it , so the comfort isn’t there. Otherwise the staff kept up with a very busy weekend. And I appreciated the friendliness as well. Thanks
Teri
Stayed 2 nights in Mar 2024
8/10 Good
Annette
Feb 27, 2024
Liked: Staff & service
The guy that checked us in on Wednesday Feb 21st was awesome!
Annette
Stayed 1 night in Feb 2024
8/10 Good
Kathy
Feb 4, 2024
Liked: Cleanliness
This hotel was a good location to shopping. The beds need updating however. They were worn and uncomfortable.
Kathy
Stayed 3 nights in Feb 2024
4/10 Poor
Chad
Jan 25, 2024
Liked: Cleanliness
The Breakfast buffet was horrible.
The Hot tub was cold.
Nice clean place, beds were firm, but comfortable, pillows soft and front desk was very nice and helpful. Breakfast was great the next morning also. We would definitely stay there again.
Beds are clean and comfortable. Bathroom was a bit less clean than I'd prefer but could just be that it is aging - shower showed some grime in corners. The iron didn't work in the room. It wasn't imperative I had one so I didn't report it to the front desk (only because any time I went past - no one was there). Otherwise, all employees are friendly and helpful when I encounter them.
Breakfast leaves a bit to be desired. More options as far as fruits would be terrific.
Your staff was very kind. The parking lot (heck the entire state) was covered in ice. I was having trouble slipping and one of your staff came to help me into the building. I thought that was going above and beyond what he needed to do, but can't tell you how much I appreciated it!
karen
Stayed 1 night in Dec 2023
Response from Jordyn on Jan 1, 2024
Thank you for staying with us and leaving a great review. We hope to see you again. Happy New Year! :)
The bed was very comfortable and the staff was friendly. I also appreciated that the hand sanitizer containers mounted in the hall outside the elevator were working.
Jennifer
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 24, 2023
Thank you for staying with is. We appreciate your feedback and value you as a Choice Privileges member. Have a very merry Christmas! :)
Check in was not great. Trying to gind the place with the linked map was a nightmare. Then the guy at the front desk couldnt give me info on the price or a receipt because I booked with Expedia. The shower wouldnt get hot, so he came up and somehow got it working. It stayed warm for 1-2 minutes and Inhad to rinse conditioner out of my hair with cold water & rinse off real quick. Then, cakled front desk to explain it still didn't work. No apologies AT ALL. Just a sigh... like I was annoying him about taking a freezing cold shower. 0 out of 10.
Valerie
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 24, 2023
Thank you for staying with us. We are aware of what actually happened. Have a great Christmas:)
This is my favorite hotel to stay at in Bismarck when I'm traveling for work! Great water pressure, comfy beds, good equipment in the gym, pool and hot tub are clean, staff is nice, and breakfast has decent options!
Alyson
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 8, 2023
Thanks for staying with us and for the awesome feedback! We truly value you as a guest. Have a great day! :)
2/10 Terrible
CRaig
Dec 8, 2023
Disliked: Staff & service
Just a whole lot of hassle but it's prob just me
CRaig
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 8, 2023
Sorry your experience wasn't great. Have a good weekend!