Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Comfortable and affordable.

Posted Feb 25, 2015
Pros: Right on interstate 81.
Location: Right on interstate 81.
Clean, comfortable and affordable. Front desk managers were very friendly and accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Needs upgraded

Posted Feb 12, 2015
The location was excellent. It was extremely quiet. The bed was comfortable. Carpet and furniture needed upgraded. They were in the process of replacing the carpet during our stay. That's good. The price was very good. Because of price, location, and quiet, I would stay there again.
5 out of 5
by A verified traveler

Posted Dec 28, 2014
Nice facility and friendly staff. Easy access to interstate.
3 out of 5
Recommended
for Families
by wael

Posted Nov 21, 2014 on Hotels.com
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2014
Easy access to I-81. OK breakfast. Beds comfortable enough.
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Personal Event
by Baseball Momfrom Dublin

Horrible Smoking Room

Posted Oct 27, 2014 on Hotels.com
We booked the only room availalbe online which was smoking w/two queens. The room had an awful smell, the sheets and bed padding did not look clean, carpet stains everywhere and comforters had stains. Ashes on side of bed. I immediately spoke to deskclerk, who understood and was able to move us to a suite. A total 360 from the other room. This room was clean and no odors. I hope the other rooms carpet will be clean and beds sanitized.
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
3 out of 5
Recommended
for Families
by Courtneyfrom Richmond

Not a bad stay

Posted Oct 21, 2014 on Hotels.com
Although the room seemed clean enough, there were stains on upholstery, scratches on desks and and chairs and stains around the bathtub. Members of our family had rooms on the second and third floors, and the third floor had an offensive odor. On the plus side, the staff was attentive and the breakfast was adequate. As for location, the hotel was easy to find even though we were unfamiliar with the location.
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
5 out of 5
Recommended
by Visiting Momfrom Dublin, VA

Convenient and nice stay

Posted Oct 21, 2014 on Hotels.com
Had great service - price was great too. We were just doing a quick overnight but was able to grab some quiet time with my daughter in the hot tub to catch up on things which was very nice. Breakfast was the usual hot waffles, biscuits/gravy, so I opted for boiled egg and bagel.
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.
3 out of 5
Recommended
by David N.from Hinton, VA

Just what you would expect for the money.

Posted Oct 15, 2014 on Hotels.com
This is exactly what you can expect from a 3.5 star hotel. We were satisfied and will stay again. The pros outweighed the cons. People get disappointed when they expect too much for what they paid.
Comment from Hotel Management
Nov 21, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Staff Near Radford Univ

Posted Oct 11, 2014
Cons: Breakfest was limited.
Clean comfortable rooms and the staff was very friendly and helpful.
Comment from Hotel Management
Oct 13, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Comment from Hotel Management
Oct 13, 2014 by Faraz D, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!