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Reviews of Lord Crewe Arms

4 out of 5
Lord Crewe Arms
The Square, Blanchland, Consett, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 2 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lindy on Oct 27, 2020
So pleased you enjoyed your stay, hope we see you again real soon

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blanchland
Nice place to stay if a bit overpriced
Stayed 1 night in Oct 2020
Response from Lou on Oct 21, 2020
Thank you for review, we are pleased you enjoyed your stay. Our prices reflect the quality of accommodation and service provided.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lindy on Oct 14, 2020
So pleased you enjoyed your stay, hope we see you back at the 'Crewe' soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Disappoints!
Always a delight to stay here. Everything runs like clockwork from the service to the quality and upkeep of the rooms and gardens and excellent restaurant. This is how a hotel should be run. Every detail is thought of and implemented and the staff exceptionally well trained to provide a top rate service.
Stayed 1 night in Sep 2020
Response from Lindy on Oct 1, 2020
Thank you for your valued feedback, so pleased to read you enjoyed your stay, hope we see you back real soon

10/10 Excellent

Sarah

Stayed 1 night in Aug 2020
Response from Crewe on Sep 7, 2020
Dear Sarah So pleased you enjoyed your stay at the 'Crewe', do hope we get to welcome you back soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the LCA lovely room, however it’s not the cheapest of places
Stayed 1 night in Feb 2020
Response from Lindy on Feb 5, 2020
So pleased you enjoyed your stay and do hope we get to welcome you back again soon

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff all quite excellant
Stayed 1 night in Jan 2020
Response from Lindy on Jan 8, 2020
Thank you for your valued feedback, so pleased to read you enjoyed your stay. Do hope we see you back at the 'Crewe' soon.

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Lindy on Dec 18, 2019
Thank you, so pleased you enjoyed your stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Crewe on Nov 20, 2019
So please you enjoyed your stay at the 'Crewe', we hope to welcome you back soon

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Linda on Nov 5, 2019
Thank you for your valued feedback

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special
Truly lovely place to stay, fabulous room and toiletries, lovely restraunt, bar and garden. Very atmospheric.
Stayed 1 night in Apr 2019
Response from Lindy on Jul 30, 2019
Thank you for your valued feedback. So pleased you enjoyed your stay at the 'Crewe', hope we welcome you back soon

10/10 Excellent

grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Lindy on Jul 23, 2019
Hey thank you for the 10 out of 10, what we all strive for. do hope we see you back at the 'Crewe' soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Traditional with a modern twist. Great food, good ales, friendly, helpful and attentive staff. Lovely garden area for lunch or early evenings drinks. Well appointed rooms, comfy beds and clean bathrooms. However, because of its age there are a number of stairs in the main building and low ceilings and many rooms are located in cottages away from the main building. Umbrellas are provided but might be a factor to consider if weather very cold or wet. Lots of history and a good central location for acccess to cities, historic sites & NT properties in the area plus good walking & cycling routes.
Stayed 3 nights in Jul 2019
Response from Lindy on Jul 23, 2019
Hello, thank you for your review. Yes the village and part of the hotel dates back to 1165 and we are restricted due to English Heritage Grade 1 status. All rooms outside the main building are only a few yards away, brolly and welly's provided for any inclement moments!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! Only issue was that our room (Puddingthorn) was right at the bottom of the stairs and I was unfortunately kept awake by hearing people go up and down the stairs as well as the people in the bedroom above us.
Stayed 1 night in Jul 2019
Response from Lindy on Jul 17, 2019
Thank you for your honest review, we are pleased you enjoyed your stay but apologise for the late night arrival. Do get in touch direct next time and we can find you a quiet spot.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Lindy on Jul 1, 2019
Thank you for your valued feedback. Do hope we welcome you back to the 'Crewe' soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special hotel in unique location
My second stay here in this little gem. Had more time on this visit to do some beautiful walks on the nearby moors. Hotel offers wonderful warm service, great food, charming rooms well maintained and an idyllic location. Many times better than some 5 star hotels! Don’t hesitate - it’s a truly special place.
Stayed 2 nights in Jun 2019
Response from Lindy on Jun 26, 2019
Thank you for your valued feedback. We do hope to welcome you back at the 'Crewe' again soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good but menu didn’t change and there were no “specials”.
Stayed 3 nights in Jun 2019
Response from Lindy on Jun 19, 2019
Dear Guest Thank you for your valued feedback which we take very seriously. I will pass you comment onto our chef Kind regards Linda

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable and relaxing. Food was excellent and staff could not be more accommodating
Stayed 3 nights in Jun 2019
Response from Lindy on Jun 19, 2019
Dear Guest Thank you for your valued feedback, lovely to read you enjoyed your stay at the 'Crewe'. Do hope we see you again before long Kindest regards Linda

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Lindy on Jun 19, 2019
Dear Guest Thank you for spending the time to give us a 10 out of 10 posting, much appreciated. We do hope to see you back at the 'Crewe' in the not too distant future. Kind regards Linda

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat - perfect for a mini-getaway
Stayed 2 nights in May 2019
Response from Linda on May 15, 2019
Thank you so much for your feedback, lovely to read you enjoyed your stay at the 'Crewe', do hope we will be welcoming you back again soon

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Lindy on Apr 30, 2019
Thank you for your high scoring, so pleased you enjoyed your stay at the 'Crewe', we do hope to welcome you back soon

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, peaceful and quiet, very nice hotel, good food
Stayed 1 night in Mar 2019
Response from Linda on Apr 24, 2019
Thank you for your valued feedback, so pleased you enjoyed your stay. Hope to see you back at the 'Crewe' soon

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Linda on Mar 26, 2019
Thank you for your valued feedback. We do hope we see you at the 'Crewe' again soon Regards, Linda

10/10 Excellent

John, Chester le Street

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best stays
We had a thoroughly enjoyable stay. The staff were efficient and friendly. The room was excellent and the hotel is located in a small village with beautiful surroundings and scenery. An ideal place for a get away from it all weekend.
Stayed 1 night in Feb 2019
Response from Linda on Mar 26, 2019
Thank you for your valued feedback. We do hope we see you at the 'Crewe' again soon Regards, Linda

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful venue in a idyllic setting
Excellent setting with really friendly staff who were prepared to go "the extra mile" to ensure customer satisfaction. Food very good, room comfortable, although being a old building ,you can expect a few "bangs, rattles, & creaks".
Stayed 3 nights in Feb 2019
Response from Lindy on Mar 26, 2019
Thank you for your valued feedback. We do hope we see you at the 'Crewe' again soon Regards, Linda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Suzanne, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this fabulous hotel after seeing it on Countryfile and decided to visit for my birthday. We booked the Champion rooms but unfortunately due to a problem with the heating we were put into a Canny room which was perfect. I would highly recommend this hotel.
Stayed 2 nights in Feb 2019
Response from Linda on Apr 3, 2019
Thank you for spending the time to write your review, so happy to read you enjoyed your stay at the 'Crewe'. Do hope we will be welcoming you back again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Lindy on Mar 26, 2019
Thank you for your valued feedback. We do hope we see you at the 'Crewe' again soon Regards, Linda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very well managed hotel excellent staff with good local knowledge, comfortable clean rooms. Good kitchen, well cooked dinner and good choice for breakfast.
Stayed 2 nights in Dec 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued feedback Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Well maintained atmospheric village inn/ hotel; excellent food,lovely situation in conservation village.
Stayed 1 night in Dec 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued review Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem In the Pennines
Stayed one night before dropping daughter back to Durham university. Very charming place and set in wonderful peaceful location in the Pennines. Tasty food and lovely rooms and ambience. Breakfast exceptional - one of the best I’ve had. Would definitely return.
Stayed 1 night in Sep 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued review Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued review Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

alan

lovely accomodation, the only thing that could improve this wonderful place is to have a seperate bar menu, something less formal
Stayed 2 nights in Nov 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued review Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and traditional with lovely open log fires, just be aware of the door frames if you are taller than average haha
Stayed 1 night in Nov 2018
Response from Reservations on Dec 28, 2018
Thank you for your valued review Do hope we see you back at the 'Crewe' again soon

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Absolute Gem
Absolutely perfect hotel in a stunning rural location closec to a babbling stream, pretty walks and beautiful vistas of sheep, green meadows and gorgeous trees framed by stunning limestone walls and buildings in the tiny village. Food was superb, the Crypt bar and all common rooms were very authentic and comfortable Abbey rooms which whilst 12 century were 21st century comfort and luxury.
Stayed 1 night in Sep 2018
Response from MinPin on Oct 9, 2018
Thank you for such lovely feedback. Hope to welcome you back to the 'Crewe' real soon Kindest regards Linda

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay
This our second stay and it was every bit as good as the first time. The service was exceptional. Because of 2 weddings we had to change rooms and this was made very easy for us! Both rooms were lovely, the first Weardale, had a wood burner and second room Tom Forster in the main building had the most amazing view of the garden and the hills beyond! There was even a telescope and books on astronomy to enjoy clear, wide night skies! We ate in the restaurant both nights! The stand out dishes were the crab starter, the pork chop with nduja and tempura mackerel.
Stayed 2 nights in Jul 2018

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Service
They went out of their way to help us with our needs. Best eggs benedict I ever had.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel with lots of history but something is missing for the price paid for a one night stay. We would have expected more but maybe it was because it was a Saturday. The restaurant was nice and the service was good but we had high expectations for the food and it turned out to be a little ordinary. Certainly no wow factor which was expected after all of the write ups. The village is pretty and if you love walking then it is a great spot. Unfortunately our view was there are lots of other places around the area that are not as expensive.
Stayed 1 night in Apr 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel rooms are wonderful and staff really friendly
Stayed 2 nights in Jun 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of history
Gorgeous room with unspoilt views. Great food too.
Stayed 2 nights in May 2018

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely village location, quiet, with telescopes in the rooms
Response from doberman on May 9, 2018
So pleased you enjoyed the beautiful location of Blanchland and a stay at the 'Crewe'

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you. We had a really lovely break at one of our favourite hotels. We’ll be back
Stayed 2 nights in Apr 2018
Response from doberman on May 9, 2018
So pleased to read your enjoyed your stay at the 'Crewe'. Look forward to welcoming you back next trip!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Linda on Apr 4, 2018
Thank you for giving us 5 out of 5, all the team at the 'Crewe' appreciate you feedback

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Linda on Apr 4, 2018
Thank you for your feedback, hope to welcome you back to the 'Crewe' again soon

10/10 Excellent

Duncan, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
I loved the whole exlerience of staying here. He village is magical and everything about the hotel is top notch.
Stayed 1 night in Feb 2018
Response from Linda on Apr 4, 2018
Oh wonderful to read, hope to see you back at the 'Crewe' again soon

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous valentines stay!
We stayed for one night on valentines in the stunning blackdene suite. We were travelling with our 3 month old daughter which can make eating out tricky, so the staff kindly arranged for our dinner to be bought to our room. Our room was absolutely stunning, spotlessly clean and full of lots of little well thought out nik-nacks (including the most delicious fudge!!). The staff were super friendly and helpful and service was faultless. We have already recommended the hotel to our friends and family and will definitely be back again.
Stayed 1 night in Feb 2018
Response from Linda on Apr 4, 2018
Hi Lisa Wonderful to read your comments, we the 'Crewe' team strive to give all our guests a lovely time. Thank you for spending the time to tell us so!! Do hope we see you back at the 'Crewe' again soon.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Romantic Getaway
Beautiful romantic getaway! Me and my wife stayed here the night of our wedding and couldnt ask for a better place. Beautiful building, immaculately clean, friendly and attentive staff. We returned this year for our first anniversary and it was the same again, afternoon tea, dinner and breakfast were all beautifully cooked too. Highly recommended
Stayed 1 night in Feb 2018
Response from Linda on Feb 6, 2018
Thank you for you valued and appreciated feedback, so happy you enjoyed your stay. Do hope we see you back at the 'Crewe' soon Very best Linda (Reservations Manager)