Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Uncomfortable beds!

Posted Apr 6, 2015
Pros: It's a beautiful hotel, nicely decorated, clean, great food in the hotel restaurant.
Cons: Do something about the size of the beds, they are too small and very uncomfortable.
Location: Illinois State University
Beds are very small & extremely uncomfortable!! Disappointed there was no free wi-fi in guest rooms, you had to pay for it. We stayed one night, then went to a different hotel for better comfort. Also a little disappointed there was no breakfast included in stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Pros: It was elegant and right downtown. Close to shops and restaurants.
After a long day of driving, this hotel was beautiful to behold.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Great Hotel!

Posted Feb 10, 2015
Pros: The location is smack in the middle of ISU campus and the 12 noon check out!
Cons: Nothing
Location: Children's museum and ISU are in walking distance so are all the restaurants.
From easy check in to easy parking, this hotel is a 10+ The beds and linens are so very comfortable, always the best night sleep here. Pool and exercise room are perfect too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Very nice accommodations

Posted Feb 5, 2015
Pros: Rooms were nice and clean.
Cons: Their breakfast option
Location: Central normal
I would have given it an excellent but we bought the breakfast option with the room and I thought it was only fair.
5 out of 5
Recommended
for Families
by A verified traveler

Great stay

Posted Jan 12, 2015 on Hotels.com
The staff is very helpful and the hotel is nice. The rooms were clean and the beds were comfy.
3 out of 5
by A verified travelerfrom Bourbonnais, IL

Beautiful Big City Hotel Lost in Central Illinois

Posted Jan 5, 2015
Pros: Beautiful, clean room and hotel throughout, friendly staff, great room rate, near ISU and located in the downtown area, comfortable bed
Cons: Don't charge for wifi - it is 2015!! Don't charge for parking - not downtown Chicago - great way to deter visitors! Chef training. More staff on-hand
Location: Close to ISU and downtown area. Not very scenic. Excellent pub 3/4 miles away (Pub II).
Purpose for visit: One night stay while helping our daughter move into her apartment for college (ISU). Why we chose this hotel: My wife and I travel frequently and trust the Marriott brand. How did we find (research) this hotel: Expedia - booked via phone Overall experience: Absolutely beautiful hotel in the middle of Normal, Illinois. Gorgeous!! Great room rate compared to similar quality hotels. But...Train whistles, road construction/detours, horrible view from room 4th floor (roof, roof-top air conditioners, and tall building next door), $12.95/24 hours for wifi (YES, NOT FREE - I double checked. No complementary passcode), $8 self-park or $15 valet service, and building construction across the street, took away from our experience. Note: This location is not in downtown Chicago where one would anticipate these issues. Oh I forgot, the breakfast buffet was an up-charge and not worth it. Very average food quality and poorly prepared (dry scrambled eggs with vegetables, dry muffin, soggy bacon).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Best option for ISU and Uptown Normal!

Posted Jan 5, 2015
Wonderful experience from start to finish! A modern hotel option was something needed in Uptown Normal / ISU since I attended a decade ago. The B-N Marriott is the answer. It's convenience to campus and modern amenities make it my first choice when I come back to the area. I'll also add that the customer service at the front desk was outstanding!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Best Hotel in Normal/Bloomington

Posted Dec 24, 2014
Everything was very clean. The whole facility was well cared for, and many things in walking distance
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Naperville Il

Very nice experiance

Posted Dec 15, 2014
Pros: Very modern and clean
Cons: Nothing
Location: Great location can walk to everything
There was a small problem checking in with reservation that was not any fault of The Marriott but they took care and made everything right. The staff was awesome! Can't say enough
5 out of 5
Recommended
for Families
by Robertfrom park forest, illinois

December Graduation from I.S.U. Stay

Posted Dec 15, 2014 on Hotels.com
Our stay at the Marriott in Normal was a great experience for our family of eight. The Breakfast package was also a great bargain for all the variety of breakfast delectable offered. The service was gracious and efficient.