Ratings based on 194 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Uncomfortable beds!Posted Apr 6, 2015
Pros: It's a beautiful hotel, nicely decorated, clean, great food in the hotel restaurant.
Cons: Do something about the size of the beds, they are too small and very uncomfortable.
Location: Illinois State University
Beds are very small & extremely uncomfortable!! Disappointed there was no free wi-fi in guest rooms, you had to pay for it. We stayed one night, then went to a different hotel for better comfort. Also a little disappointed there was no breakfast included in stay.
for Everyoneby A verified traveler
Posted Apr 4, 2015
Pros: It was elegant and right downtown. Close to shops and restaurants.
After a long day of driving, this hotel was beautiful to behold.
for Everyoneby A verified travelerfrom Chicago
Great Hotel!Posted Feb 10, 2015
Pros: The location is smack in the middle of ISU campus and the 12 noon check out!
Location: Children's museum and ISU are in walking distance so are all the restaurants.
From easy check in to easy parking, this hotel is a 10+ The beds and linens are so very comfortable, always the best night sleep here. Pool and exercise room are perfect too.
for Everyoneby A verified travelerfrom new york
Very nice accommodationsPosted Feb 5, 2015
Pros: Rooms were nice and clean.
Cons: Their breakfast option
Location: Central normal
I would have given it an excellent but we bought the breakfast option with the room and I thought it was only fair.
for Familiesby A verified traveler
Great stayPosted Jan 12, 2015 on Hotels.com
The staff is very helpful and the hotel is nice. The rooms were clean and the beds were comfy.
by A verified travelerfrom Bourbonnais, IL
Beautiful Big City Hotel Lost in Central IllinoisPosted Jan 5, 2015
Pros: Beautiful, clean room and hotel throughout, friendly staff, great room rate, near ISU and located in the downtown area, comfortable bed
Cons: Don't charge for wifi - it is 2015!! Don't charge for parking - not downtown Chicago - great way to deter visitors! Chef training. More staff on-hand
Location: Close to ISU and downtown area. Not very scenic. Excellent pub 3/4 miles away (Pub II).
Purpose for visit: One night stay while helping our daughter move into her apartment for college (ISU). Why we chose this hotel: My wife and I travel frequently and trust the Marriott brand. How did we find (research) this hotel: Expedia - booked via phone Overall experience: Absolutely beautiful hotel in the middle of Normal, Illinois. Gorgeous!! Great room rate compared to similar quality hotels. But...Train whistles, road construction/detours, horrible view from room 4th floor (roof, roof-top air conditioners, and tall building next door), $12.95/24 hours for wifi (YES, NOT FREE - I double checked. No complementary passcode), $8 self-park or $15 valet service, and building construction across the street, took away from our experience. Note: This location is not in downtown Chicago where one would anticipate these issues. Oh I forgot, the breakfast buffet was an up-charge and not worth it. Very average food quality and poorly prepared (dry scrambled eggs with vegetables, dry muffin, soggy bacon).
for Everyoneby A verified travelerfrom Southern California
Best option for ISU and Uptown Normal!Posted Jan 5, 2015
Wonderful experience from start to finish! A modern hotel option was something needed in Uptown Normal / ISU since I attended a decade ago. The B-N Marriott is the answer. It's convenience to campus and modern amenities make it my first choice when I come back to the area. I'll also add that the customer service at the front desk was outstanding!
for Everyoneby A verified travelerfrom michigan
Best Hotel in Normal/BloomingtonPosted Dec 24, 2014
Everything was very clean. The whole facility was well cared for, and many things in walking distance
for Everyoneby A verified travelerfrom Naperville Il
Very nice experiancePosted Dec 15, 2014
Pros: Very modern and clean
Location: Great location can walk to everything
There was a small problem checking in with reservation that was not any fault of The Marriott but they took care and made everything right. The staff was awesome! Can't say enough
for Familiesby Robertfrom park forest, illinois
December Graduation from I.S.U. StayPosted Dec 15, 2014 on Hotels.com
Our stay at the Marriott in Normal was a great experience for our family of eight. The Breakfast package was also a great bargain for all the variety of breakfast delectable offered. The service was gracious and efficient.