Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
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Reviews of Travelodge by Wyndham Bloomington

2 out of 5
Travelodge by Wyndham Bloomington
2615 East Third Street, Bloomington, IN

Reviews

7.0

Good

Rating 10 - Excellent. 203 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 234 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 91 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sherry

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Not what I was told will not be back
Stayed 3 nights in Apr 2024

2/10 Terrible

Alyssa

Disliked: Amenities, property conditions & facilities
The property is not well maintained and quality of room on the very low end. I was in a room with a wall sconce next to the bed that had an obvious wiring issue complete with crackling noise and lightbulb flickering like in a horror movie. Moved to other side of bed and discovered wall outlet didn’t work. You only get shampoo and soap. The blankets are thin. They don’t vacuum. The floor was sticky. No stoppers in sink or bath drain.
Stayed 3 nights in Apr 2024
Response from Josh on Apr 17, 2024
We appreciate you sharing information about your recent stay with us.

6/10 Okay

IULIANA

The room was not thoroughly clean
Stayed 1 night in Apr 2024
Response from Josh on Apr 17, 2024
Thank you for your input on your recent stay.

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was very friendly. The carpet in the room was stained and dirty. The bed was comfortable.
Stayed 1 night in Apr 2024
Response from James D. on Apr 11, 2024
Dear Joseph,We appreciate your feedback on your recent stay. It's heartening to hear that our staff's friendliness made a positive impression on you; delivering exceptional service is a cornerstone of our hospitality. However, we apologize for any disappointment caused by the cleanliness of the room's carpet. Rest assured, we're taking steps to address this issue promptly to ensure a consistently pristine environment for all our guests. On a brighter note, we're pleased that you found the bed comfortable, as ensuring a restful stay is paramount to us. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an improved experience in the future. Should you have any further suggestions or concerns, please feel free to reach out to us directly; we're here to ensure your satisfaction.James D.Assistant Manager

4/10 Poor

Marilda

Disliked: Cleanliness, amenities, property conditions & facilities
Carpet dirt, found someone’s hair on the bed
Stayed 2 nights in Feb 2024
Response from James D. on Apr 8, 2024
Dear Marilda,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the issues you encountered during your time at our property.We are deeply disappointed to learn about the cleanliness issues you experienced, including the condition of the carpet and the presence of foreign hair in your bed. Please rest assured that this does not reflect the standards we strive to maintain, and we have addressed these concerns with our housekeeping team to ensure that such lapses do not occur in the future.Your comfort and satisfaction are of utmost importance to us, and we are truly sorry for any inconvenience or discomfort these issues may have caused you during your stay. We take your feedback seriously and will take immediate action to rectify the situation.We would appreciate the opportunity to make this right and regain your trust. If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly.Once again, we apologize for the shortcomings you experienced and thank you for bringing them to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,James D.Assistant Manager

10/10 Excellent

Dmitry

Stayed 1 night in Mar 2024
Response from James D. on Apr 8, 2024
Dear Dmitry,We truly appreciate you taking the time to rate your recent stay with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. Your satisfaction is our utmost priority, and we are thrilled to hear that we met your expectations during your time with us.While we are pleased to have provided you with a positive experience, we would also like to ensure that we continue to deliver exceptional service to all our guests. If you could kindly provide us with more specific details about what aspects of your stay contributed to your satisfaction, it would greatly assist us in maintaining and improving our standards.Your feedback is invaluable to us as we strive to consistently exceed the expectations of our guests. We are committed to utilizing your input to further enhance our services and create memorable experiences for all who stay with us.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable stay.Warm regards,James D.Assistant Manager

2/10 Terrible

Robert

Traveled with family and small children
Disliked: Property conditions & facilities
The beds and bedding were full of cigarette burns in a nonsmoking room. The bathroom was filthy, doors were not secured and doors to room looked like plywood, we were in the room for 10 minutes and left, it was better to drive 4 hours home than to stay in this horrible place
Stayed 1 night in Mar 2024
Response from JML on Mar 14, 2024
We apologize your stay was unsatisfactory.

2/10 Terrible

Jerry

Stayed 1 night in Mar 2024
Response from James D. on Apr 8, 2024
DearJerry,Thank you for taking the time to provide a rating following your recent stay with us. We are disappointed to see that you rated your experience with us as 1 out of 5, but we regret to note that no feedback was provided to help us understand the reasons behind your rating.At Travelodge - Bloomington, IN, we are committed to providing exceptional service and ensuring that each guest has a comfortable and enjoyable stay. Your satisfaction is of the utmost importance to us, and we take all feedback seriously in our efforts to continually improve.If there were any specific issues or concerns that you encountered during your stay, we would greatly appreciate it if you could share them with us. Your feedback is invaluable in helping us identify areas for improvement and take appropriate actions to address them.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,James D. Assistant Manager

10/10 Excellent

melissa

Liked: Staff & service
It is an older building but the staff makes it. So nice
Stayed 2 nights in Feb 2024
Response from James, Asst. Front Desk Manager on Feb 19, 2024
I am please to hear that you enjoyed your recent visit with us in Bloomington. A positive guest experience is something that the staff strive to provide and we value your feedback here. We hope to see you the next time your travels bring you through Bloomington!

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was much hospitality shown by the people at the front desk. Very friendly
Stayed 2 nights in Feb 2024
Response from Josh on Feb 23, 2024
Thank you!

4/10 Poor

Kody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could’ve been cleaned better. Staff was not accommodating. Walls were thin and could hear people in other rooms as well as outside. Construction noises woke us up in the morning.
Stayed 1 night in Feb 2024
Response from James, Asst. Front Desk Manager on Feb 19, 2024
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for failing to meet your expectations regarding our room condition. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future.While we understand that your stay was not 100% satisfactory, we hope to have another opportunity to provide you with a much better experience.

6/10 Okay

Jeff

Business traveler
Disliked: Amenities
Stayed 1 night in Feb 2024
Response from Josh on Feb 23, 2024
Thank you for staying with us.

6/10 Okay

Yueke

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
No comforter
Stayed 1 night in Feb 2024
Response from JML on Mar 14, 2024
Thank you for your review!

6/10 Okay

Yueke

Liked: Cleanliness, staff & service
There was no comforter. No toothbrush.
Stayed 1 night in Feb 2024
Response from Josh on Feb 23, 2024
thank you for your review.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
For my trip to IU, worked ot great Ver close and convenient.
Stayed 1 night in Feb 2024
Response from Josh on Feb 23, 2024
Thank you!

2/10 Terrible

Mark

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The management charged a $100 deposit. I was told twice that this would be returned when I checked out. This sounded all wrong to me. My deposit was not returned and I was told I would get it back on my credit card in about a week. Then the clerk warned me that a lot of people have not gotten their deposit back. I will not stay in a Travelodge again, and I am considering not staying in any Wyndham. And I don’t plan on using expedia again. This was a ridiculous action and a horrible experience.
Stayed 2 nights in Jan 2024
Response from Josh on Feb 23, 2024
Your deposit was indeed returned on our end at checck out and refunded to the card on file.

4/10 Poor

Yimei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You pay what you
Mattress was so mushy, very thin blanket, room was dirty, no tissue box.
Stayed 1 night in Jan 2024
Response from Josh on Feb 23, 2024
Thank you for your review.

10/10 Excellent

Ding

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Josh on Jan 8, 2024
Thank you!

10/10 Excellent

Ann

Stayed 1 night in Jan 2024
Response from Josh on Jan 8, 2024
Thank you!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

2/10 Terrible

Haley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

4/10 Poor

Brent

Traveled with family
Disliked: Cleanliness
When we checked in there were no towels in our room. The towels that were provided eventually were so thin it's laughable. Larry at the front desk is fantastic and was the saving grace of our stay!
Stayed 2 nights in Dec 2023
Response from Josh on Jan 8, 2024
Thank you for staying with us!

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not reccommend.
I checked in very late for my reservation (2 am), and was surprised to find out that this location required an additional $100 deposit on top of the room rate, so I ran across the street to the ATM to get the cash. I have never had to pay an extra deposit on a room, so that wasn’t great. The gentleman who checked me in was very nice, however, and offered to help me get my bags up to my room. The room was tidy, but there appeared to be mildew or mold in the corners of the shower, so I chose not to use it. Not a huge deal since it was just one night’s stay but if it had been 2 nights or more, I likely would have asked for a different room. The checkout time was 11:00 am, but the housekeeping staff started knocking on my door at 10:00 asking if I was close to checking out yet. Even after I said I would be checking out around 10:30, they kept knocking on my door every 10 minutes or so, asking if I was done so they could get in and clean the room. I could understand if it was past the 11:00 checkout time, but it wasn’t. I did not appreciate that at all. I feel like the room is mine to enjoy peacefully up until checkout time. I shouldn’t be repeatedly bothered or made to feel rushed before then. However, the gentleman at the front desk who checked me out was very professional. Despite how good both front desk employees were, I won’t stay at a Travelodge again. The cash deposit, moldy shower & housekeeping staff were unacceptable for a room no less expensive than much nicer places.
Stayed 1 night in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The water took forever to get warm and neighbors were noisy
Stayed 1 night in Dec 2023
Response from britt on Dec 15, 2023
we are sorry to hear the water took a while to heat up and sorry about your neighbors this is a rare occurance, when you stay with us again if anything like that happens please let the front desk know and we will be happy to assist you

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Josh on Jan 8, 2024
Thank you!

6/10 Okay

Delana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Larry on nights was awesome, very helpful, made sure I was taken care of and was very friendly. Very good customer service and looks out for the customer if possible. Awesome guy!! Housekeeping iwas very pushy. I work third shift so when I go to sleep the last thing I want is to be woke up to demanding housekeeping, and coming in propping my door open for trash and towels. If I don't check out,then truthfully there is no need in knocking on my door at 830am and keep knocking til I answer. That's just rude. Other than that everything is good. I would recommend this hotel to anyone.
Response from Josh on Jan 8, 2024
Thank you!

6/10 Okay

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
beds were decent and it was quiet and fairly clean; we only had one bath towel however and 2 hand towels
Stayed 2 nights in Nov 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

2/10 Terrible

Marybeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bugs in our room. One crawling around in the bathroom and a large one crawling on the wall. For $480 a night this should not be happening
Stayed 2 nights in Nov 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2023
Response from Josh on Dec 2, 2023
Thank you!

10/10 Excellent

Angie

Stayed 1 night in Nov 2023
Response from Josh on Dec 2, 2023
Thank you!

2/10 Terrible

Sheraven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay here again
Was charged a fee for damaged towels. Didn't know you could damage towels by taking a shower, total scam. Housekeeping are aggressive when it comes to check out. Knocked on my door several times way before the checkout at 11. Will not catch me staying here ever again.
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

4/10 Poor

carlton

Business traveler
Disliked: Property conditions & facilities
The room was clean, but smelled musty. Needed to be deodorized and freshened.
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

2/10 Terrible

Katie

Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

8/10 Good

Ronald

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly.
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

10/10 Excellent

Bennie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

4/10 Poor

Polly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Travel Lodge Bloomington IN
The bed was comfortable but there was no hot water even after letting the water run 10-15 min. The sink did not drain
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
Please know that you can always contact the front desk and we will do everything possible to resolve the issues you mentioned.Thank you for staying with us!

2/10 Terrible

Annette

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff (Larry) was very friendly and helpful. The female staff was very nice and she changed my room because there was a cockroach in the bathroom and I found two bedbugs in the bed. The bathtub in my room was dirty—the bottom of the tub was gray and black. I won’t be staying there any more. It also appeared to have vagrants staying there at the hotel.
Stayed 2 nights in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for bringing this to our attention.

6/10 Okay

John

Stayed 2 nights in Oct 2023
Response from Josh on Nov 20, 2023
Thank you for staying with us!

2/10 Terrible

Patricia

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, infested with rouches. Never staying there again and I do not recommend
Stayed 1 night in Oct 2023
Response from Josh on Nov 20, 2023
We will address these issues with management. Thank you!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Josh on Nov 20, 2023
Thank you!

10/10 Excellent

Dan

Stayed 1 night in Oct 2023
Response from josh on Nov 20, 2023
Thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Comfortable mattress, nice & firm. Friendly front desk.
Stayed 1 night in Oct 2023
Response from JML on Oct 9, 2023
Thank you!

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personable personnel very helpful with anything needed. Will stay here whenever in the area.
Stayed 1 night in Oct 2023
Response from JML on Oct 9, 2023
Thank you!

2/10 Terrible

Daniela, Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's smell like mildew . Staff is rude and rooms weren't up to par
Stayed 2 nights in Oct 2023
Response from JML on Oct 9, 2023
We apologize for the problems during your recent stay.

2/10 Terrible

ERICK

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 3 nights in Sep 2023
Response from Josh on Oct 1, 2023
We apologize that we didn't meet our standards during your recent stay.

8/10 Good

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old facility We’ll kept Friendly cooperative staff
Stayed 2 nights in Sep 2023
Response from Josh on Sep 27, 2023
Thank you for your review!

4/10 Poor

PATRICK

Disliked: Cleanliness, amenities, property conditions & facilities
Run down and unclean.
Stayed 1 night in Sep 2023
Response from Josh on Sep 27, 2023
We apologize that your experience wasn't up to our standards. We hope that you'll give us another chance to make it up to you soon!