Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Chicago

Overpriced and underdelivery

Posted Sep 15, 2014
Pros: Nothing
Cons: Everything to correct the issues two boxes up
Location: Google Maps had us come in from the back way, driving through some run-down neighborhoods and industrial areas--not a good first impression
Air in room was difficult to control, got very cold and only adjustment we were able to make was to turn it off. Counter in bathroom was a little above my knees (I'm only 5'10"), too few towels were available, cable in the room stopped at Channel 40 (front desk reported Comcast was 'out'). Room was WAY overpriced ($249) for a tiny room on the Honors floor.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Beautiful hotel

Posted Sep 10, 2014 on Hotels.com
The room was great, the only problem was that the TV was not working. I was told that they were resetting it and it would be on in fifteen minutes. It never came on. It still was not working the next morning.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
5 out of 5
Recommended
by Joseph Landa

This traveler left a rating score only Posted Aug 10, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

Posted Aug 7, 2014 on Hotels.com
Was excellent. The staff is very good.
4 out of 5
Recommended
for Personal Event
by Kristen

This traveler left a rating score only Posted Aug 7, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2014 on Hotels.com
5 out of 5
Recommended
by Haley

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Misssuefrom St. Louis

comfortable stay

Posted May 27, 2014
Comfortable bed, nice size room, large thick towels. Nice courtyard to sit outside.
5 out of 5
Recommended
for Couples
by Danfrom Joliet

Posted May 27, 2014 on Hotels.com
Staff was wonderful !