Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Cleveland, OH

No fans in the bathroom

Posted Jul 12, 2015
Location: Jacob School of Music in Indiana University
There are no fans in the bathroom, smelling musty. There are no microwaves in the room. The room floor is wet.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice Hotel, Not All I Expected

Posted Jul 8, 2015
Cons: Correct information on your web site?
This is perfectly nice hotel. However, I chose it based on information provided by Expedia, and that information is incorrect. Expedia's entry for this hotel states that all guest rooms include a refrigerator and a microwave. This is false. When I arrived and found my room had neither of these items, I called the front desk and inquired. I was told that only rooms on the first floor possessed these features, along with "a few rooms scattered throughout the hotel." There is a microwave available for general use in the kitchen area on the main floor. This might not be a huge deal for some, but I had chosen this hotel specifically for those features, in conjunction with its location. When you arrive at a hotel and find that basic elements of what you were expecting are missing, that colors your impression of the place and of your experience. IF I use Expedia as a booking tool again, I will double check information with the hotel directly -- before clicking "purchase."
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to campus

Posted Jun 16, 2015
Friendly staff. Quiet room. AC worked great on a really hot humid day.
4 out of 5
by A verified traveler from southern Indiana

Nice hotel close to IU Natatorium.

Posted May 25, 2015
Pros: Breakfast was nice with a lot of variety. Excellent coffee.
Location: Indiana University
Clean hotel with very nice staff. Cleaning staff was attentive to our needs.
Comment from Hotel Management
May 31, 2015 by Trista Lester, Hotel Management
Dear Joan: Thanks for the positive feedback, we really appreciate. I am glad to hear that you enjoyed our complimentary breakfast as well as our coffee. We hope to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago (suburb)

Close to IU

Posted May 18, 2015
Location: Very close to Indiana Unniversity
Only stayed overnight before visiting IU the next day. Arrived late so only used hotel to get sleep before waking early to visit campus. Noticed pool wasn't open until Memorial day. And breakfast didn't have a designated room, food was served in lobby, with only a few tables. The hotel is dog friendly, noticed several guests with their pets. Room was clean with the exception of a few hairs in the bathroom. Bedding was nice,(white) beds comfortable. Would consider staying again....
Comment from Hotel Management
May 20, 2015 by Trista Lester, Hotel Management
Dear Guest: Thank you for submitting your experience. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. We strive to provide the quality accommodations you expect from our brand and regret this was not your experience. We will keep your concerns in mind as we continually evolve to best meet and exceed our guests' needs. I will get this addressed with management immediately! We hope you will give us another opportunity to impress should you return to the city in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton, mi

Right next to IU campus

Posted Apr 27, 2015
The weekend we were there the little 500 was going on which I didn't know anything about. I expected more for how much we paid but Now I know why the prices were hiked up. Not worth what I paid but nice hotel. Staff was pleasant, rooms clean, food was fine.
Comment from Hotel Management
Apr 30, 2015 by Trista Lester, Hotel Management
Dear Sam: Thank you for taking the time to fill out one of our surveys pertaining to your stay with us. I am sorry that you were not informed about it being little 500 weekend here in Bloomington. I am glad we were able to provide you with an enjoyable stay during this busy weekend. We hope to see you again the next time you are here in Bloomington not on such a crazy weekend!
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler from Illinois

Visit to IU

Posted Apr 25, 2015
Pros: The location near the IU campus and the quiet room that we had.
Cons: There were some biscuits in a warmer for the breakfast that were inedible, and the scrambled eggs were not any better, kind of watery and runny.
Location: Good place to stay while visiting Bloomington, Indiana.
My son and I stayed at this hotel while visiting IU Bloomington. We found the lodging clean, quiet and comfortable. The manager inquired as to how we found it the morning of our college visit at the breakfast area and we told him that everything was good. This place is not the Ritz-Carlton, but for the price, the location, room size and staff were well worth it and I would stay there again or recommend it to a friend.
Comment from Hotel Management
Apr 28, 2015 by Trista Lester, Hotel Management
Dear Tony: Thank you for taking the time to fill out one of our surveys. I appreciate all the feedback. I am glad to hear that you had such an enjoyable stay with us. That is one of our highly recognized areas is having such friendly staff and having our hotel in such a great location being so close to the campus. I hope that the next time you are in Bloomington, you come to our hotel and let us provide you with another enjoyable stay!
3 out of 5
Recommended
for Families
by Mary Anne from Chicago

Convenient and good value stay near IU

Posted Apr 14, 2015 on Hotels
If you are looking for convenient hotel near IU this is a good value. Not a very large hotel but accommodations are fine.
Comment from Hotel Management
Jun 20, 2015 by Mackenzie Stanton, Hotel Management
Dear Mary Anne: Thank you so much for taking the time to fill out one of our surveys regarding you recent experience with us, we truly appreciate all of your feedback! I am so glad to hear that you had such an enjoyable stay while you were in Bloomington with us! One of our main highlights is being the closest hotel to the University and enjoy having students/parents stay here with us pertaining to the University. We hope that you will come back and visit us again in the future! Thank you and have a great day.
4 out of 5
Recommended
for Families
by Shelley

This traveler left a rating score only Posted Apr 8, 2015 on Hotels