Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great buffet breakfast

Posted Jul 19, 2015
Very nice hotel, close to shopping, great breakfast buffet, will stay again when visiting my college student
Comment from Hotel Management
Jul 26, 2015 by richard r, Hotel Management
Thank you and we'll see you again.....
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Jul 14, 2015
The hotel is very close to shopping and food. Overall is was a good stay. Only problem I saw was no fan in bathroom. Everything had condensation from the hot water. Pool water was not the best so we stayed out. I would go back. Food was also very good in the morning!
Comment from Hotel Management
Jul 25, 2015 by richard r, Hotel Management
Thank you for the comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Great Hampton inn close to many things. Clean, good breakfast and coffee.
Comment from Hotel Management
Jul 15, 2015 by richard r, Hotel Management
Hi there and thank you for taking the time to comment on your recent experience.....
3 out of 5
Recommended
for Everyone
by A verified traveler from Crete

Clean and comfortable

Posted Jul 10, 2015
The overall hotel was nice and clean . I didn't like the fact that the TV was out during my stay because of the Rain. I told the staff and she blow me off like it was nothing. The next day when I check out I made sure I told someone again and no one seemed to care.
Comment from Hotel Management
Jul 13, 2015 by richard r, Hotel Management
Hi there, sorry about the TV interruptions - this is awfully annoying - we agree......thank you for taking the time to comment on your experience......
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WI

Nice Hotel

Posted Jul 1, 2015
Pros: Loved the continental breakfast, it was awesome. Blankets were really nice. Contemporary foyer/lounging area.
Cons: Room was a little musty. There is no closet or iron/ironing board which is quite odd. No bathroom fan which was quite annoying (foggy mirror & humid)
Stopped here on a road trip. We had a chance to swim in the morning after we had an amazing breakfast. The pools was nothing impressive, but it was a pool and the kids loved it. It was a very clean facility overall. I had a chance to use their business computers and that was a pretty nice area as well.
Comment from Hotel Management
Jul 7, 2015 by richard r, Hotel Management
Thank you for the feedback regarding your recent experience....safe travels to you and yours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
A good stay. Very comfortable accommodations ...............................................................
Comment from Hotel Management
Jun 22, 2015 by richard r, Hotel Management
Hi and thank you for taking the time to review your experience at the hotel.....safe travels to you and yours......
4 out of 5
Recommended
for Everyone
by A verified traveler from SW Mich

Great stop

Posted Jun 17, 2015
We went with this hotel largely due to the ratings on Expedia. The room had advertised 2 queen beds. They were full sized and not queen. However, the rooms were clean and comfortable. I wouldn't hesitate to stay again.
Comment from Hotel Management
Jun 22, 2015 by richard r, Hotel Management
Hi, thank you for the comments on your experience at the hotel.....safe travels to you and yours.
2 out of 5
by A verified traveler from Chicago, IL

overpriced for area

Posted Jun 12, 2015
Pros: Service/Price
Cons: Room keys that actually functioned
Location: Good location, close to restaurants and stores
I booked a one night stay from my daughters preview day at ISU. We arrived at the hotel at approx. 4:30pm and had to wait for about 25 minutes while one attendent waited on some customers with credit card issues. While waiting two people came back to the desk to indicate that thier room keys were not working. This was frustrating because we had to be back to the college in 1 hr. and go to dinner prior. Once in the room it was fine. However, late that evening around 10:30, tired, we return to find no parking outside and our room key did not work! I had to go back downstairs, at which time there was no attendant on duty and a sign that indicated she was assisting another customer. Finally she returns and fixes the key. Again the next morning, same issue with the key. I paid with tax $149 charge for this one night stay in a small down, completely overpriced for service!!!!!!!!!!
Comment from Hotel Management
Jun 17, 2015 by richard r, Hotel Management
Hi Anna, sorry about the challenges you experienced. I appreciate you sharing these issues with me and rest assured, we've made adjustments so that you receive a better value for your dollar. Thanks again and safe travels to you and yours......
4 out of 5
Recommended
for Families
by A verified traveler

Great service from the front desk

Posted Jun 1, 2015
We came in very tired from a long weekend and many miles driven. The front desk person was very accommodating and friendly, which made my day.
Comment from Hotel Management
Jun 4, 2015 by richard, Hotel Management
Glad we made your day. We hope your entire experience was just as enjoyable and please should we ever fall short don't hesitate to let us know! Safe travels to you and yours......
5 out of 5
Recommended
for Everyone
by A verified traveler from STL

Great Stay

Posted May 26, 2015
Clean, quiet & comfortable, what more can one ask for?
Comment from Hotel Management
May 27, 2015 by gm, Hotel Management
Thank you for the comments. I agree, 'what more can one ask for?'. :-)