The front desk rep, unprompted by us, told us they would put us close to the front desk, essentially so we could feel more safe. AC unit didn't work. Since they were fully booked, they gave us a box fan at 1 in the morning when we couldn't sleep. Room felt 'grimey'. We are asking for a credit. We could camp with no AC for $30/night. You don't book a room if the AC doesn't work. Guaranteed one or more precious occupants of this room told them it didn't work.