Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Diane

Staff was great

Posted Apr 8, 2014
Pros: Staff, especially Jessica.
Cons: Bathroom could use a bit of repair.
Location: IU
We had to change rooms from a room near the pool to the first floor. Jessica was wonderful about it and it was very comfortable. I think the room could have used a bit of TLC , but overall, comfortable.
Comment from
Jan 9, 2014
Thank you for taking time out of your busy schedule to respond to our guest satisfaction survey. We value all of guest’s feedback as being the best way to determine if we are doing our jobs as well as possible. We are pleased that our staff was able to accommodate you in your needs and that you enjoyed your stay with us. Any further feedback that you can give us on your stay is always appreciated. Again, thank you very much for your time and we look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by Harleyhoney from Michigan

All around nice place to stop

Posted Apr 6, 2014
Very comfortable beds & pillows. Great breakfast biscuit & gravy & waffles. Only complain is the pool is small.
Comment from
Jan 6, 2014
Thank you very much for taking the time to answer our customer satisfaction survey. We know your time is important to you. Thank you also for the high marks that you gave us. We work hard to make sure that we give our guests the best quality that we can for their stay and we appreciate to compliments that you gave to us. Thank you again for your time and we look forward to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close but not too close to IU Campus.

Posted Apr 2, 2014
Easy to get to off of 37, can reach IU Campus quickly and easily. Clean and comfortable enough for the price. Desk staff extremely pleasant.
Comment from
Jan 4, 2014
Thank you for taking the time to answer our customer satisfaction survey. We know that you time is important to you and we appreciate your feedback on your stay. We would also like to thank you for the high marks you gave to us. We are conveniently located on two major thoroughfares in town and this makes it very easy for our guests to get to their destinations quickly and easily. Plus with our recent renovations we feel we are the best value in Bloomington. Thank you again for your time and we look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel for our purpose

Posted Mar 27, 2014
I was visiting IU with my son. This hotel was inexpensive and suited our purpose. The hotel staff was friendly. I did request a wake up call for 7 am. I never received one.
Comment from
Jan 31, 2014
We would like to thank you for staying with Quality Inn in Bloomington as well as taking the time to answer the survey on your stay. We know that your time is valuable to you and we wanted to thank you for the feedback you gave us. We use this feedback to make sure that we are offereing our guests the services and amenities that enhance thier stay with us. We are all very pleased that you enjoyed your stay with us and we have identified the problem that existed with out wake-up service. We hope that this letter finds you doing well. Thank you again for your taking the time to answer our survey and we look forward to having you stay with us in the future.
Comment from
Jan 31, 2014
We would like to thank you for staying with Quality Inn in Bloomington as well as taking the time to answer the survey on your stay. We know that your time is valuable to you and we wanted to thank you for the feedback you gave us. We use this feedback to make sure that we are offereing our guests the services and amenities that enhance thier stay with us. We are all very pleased that you enjoyed your stay with us and we have identified the problem that existed with out wake-up service. We hope that this letter finds you doing well. Thank you again for your taking the time to answer our survey and we look forward to having you stay with us in the future.
2 out of 5
by Leo from Libertyville, IL

One night stay for college visit

Posted Mar 26, 2014
Pros: The location was conveninet for a visit to IU. Complementary internet worked well.
Cons: Sink area and bathroom need an upgrade. The carpet in the sink area is strange. Advertised hot breakfast was disappointing.
Front desk was polite and very helpful, no complaints there. One bedsheet had two black spots on it, don't know what it was. Because we hada double queen we just slept in one bed. sink space is tiny, the door to shower and toilet seemed not to fit the door frame. The blanket for the bed was really flimsy, our sone had the double queen next door and was cold as well. The drainage of the bath tub somehow didn't function properly. The hotel is in the [process of renovating, so we may have come at the wrong time.
Comment from
Jan 31, 2014
Thank you for taking the time to answer the survey regarding your stay with us. We are sorry to see that we had not entirely lived up to your expectations. You are correct in that we are undergoing renovations. Again, we are sorry that these had an adverse affect on your stay but we are certain that once they are done our guests will see the real value in our service. Your feedback has also been shared with our Housekeeping department to make sure that we are staying on top of how rooms are remade after each stay. Thank you again for your time and we hope that you will give us another opportunity to provide you with an excellent stay.
Comment from
Jan 31, 2014
Thank you for taking the time to answer the survey regarding your stay with us. We are sorry to see that we had not entirely lived up to your expectations. You are correct in that we are undergoing renovations. Again, we are sorry that these had an adverse affect on your stay but we are certain that once they are done our guests will see the real value in our service. Your feedback has also been shared with our Housekeeping department to make sure that we are staying on top of how rooms are remade after each stay. Thank you again for your time and we hope that you will give us another opportunity to provide you with an excellent stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine, but pricey.

Posted Mar 24, 2014
Pros: Comfortable beds
Cons: The hotel staff was not prepared to have everyone eating breakfast at the same time. Very noisy hotel... thin walls.
Location: Near IU
Hotel was a little expensive for the shape it was in.
Comment from
Jan 25, 2014
Thank you for taking the time to fill out the survey regarding your last stay with us. We have been working very hard to give the hotel a makeover and we are sorry that this affected your stay. We work very hard to make sure that we provide comfortable lodgings for our guests. With the remodeling and the new top-end beds and bedding we are investing in we are working to give the best stay to our guests. We would like to thank you again for filling out the survey and we hope that you will give us another opportunity to show you how much better we are making our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Acceptable accommodations for the price.

Posted Jan 18, 2014
Decent quality for the price. I will stay here again. Staff was pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Suited our needs just fine !!

Posted Jan 7, 2014
close to Bloomington Down town,, well ,, you can drive from on end of town to the other in 5 minutes and that's hitting ever stop light.. Enjoyed the pool ,, made the most of the breakfast ..we spent 3 nights there..
4 out of 5
Recommended
for Everyone
by Sherry from Northbrook, IL

Posted Nov 13, 2013
Beds are comfortable. I like that they give you lots of pillows. Room, lobby and breakfast area were all clean. I would stay there again. Location is a very short drive to IU campus. The hotel is a good value for the money.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2013