Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

Amazing!

Posted Mar 24, 2015
The hotel staff were great and courteous, very knowledgeable. They knew the answers to all of our questions and helped whenever needed. The room was clean and neat when we arrived and we didn't have a single problem with anything!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

3/12-3/15

Posted Mar 16, 2015
Pros: Huge rooms and really nice bathrooms. The staff were very accommodating.
Cons: Fix the A/C units to let your patrons keep the fan going all night for air circulation. Get new sheets and USE A LOT LESS STARCH.
Was being renovated so was pretty loud and didn't have great amenities but will be much better when it is finished. Overall the room was very nice but the A/C fan wouldn't stay on at night which made the room very hot at night. The bed was uncomfortable and the sheets had WAY too much starch, they were very stiff and made it hard to sleep.
3 out of 5
by A verified traveler

Posted Mar 16, 2015
All was well except we could not find the hotel. There was no signage on 78th street. The room was fine and the bedding nice. However, we were awakened at5:00 am. By our neighbors barking dogs. We could hear every words that was said. Too bad. It could have been nice.
4 out of 5
by A verified travelerfrom MN

Awesome hotel, no pool or spa tub.

Posted Mar 2, 2015
Great rooms and good price. Very clean and upscale. Only wish there would've been a pool or spa. Otherwise great stay. And the beds are awesome.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Marshalltown, ia

Very nice hotel!

Posted Feb 28, 2015
The room was amazingly clean, the bed was amazingly comfortable with plenty of pillows the blankets were soft and warm. The shower in the bathroom was amazing! The room size was great. The staff was very friendly and helpful. I can't say enough good things about this hotel! We will definitely stay at the sheraton again!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 23, 2015
Pros: the bed was comfy
I would recommend this hotel for a quick 1 or 2 night stay. It is nothing fancy and under construction. dining room is in the middle of the hotel it almost looks like a pool should be in that area.. Its just weird.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Beautiful hotel!

Posted Feb 17, 2015
Would stay again! Friendly staff, but food options were below average in taste and highly priced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Very nice place! Cool room, easy going staff, convenient location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha, NE

Hotel Staff Very Helpful

Posted Jan 25, 2015
Pros: The service and comfortable bed.
I was in town with my daughter for a college audition and we needed to update her resume at the last minute. I called the front desk and was assisted by Jamie who had us email her the updated resume and she printed it out and it was waiting for us at the front desk on our way out for the audition. We were in a hurry and this really helped us out. Thanks Jamie.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rapid City, SD

A Nicely Located Property

Posted Jan 22, 2015
Pros: Very clean and modern.
Cons: The "incidentals" in the room (bottled water) was outrageously priced at $3.
Location: Mall of America- the reason for our trop was about 5 miles away. Fast food available nearby. The hotel restaurant was not available due to renovation.
We enjoyed our stay, but found the absence of a mini fridge to be inconvenient.