The hotel administrator takes your cash gives you the key and a cell number. Don't expect to get an answer if you call about an issue.
They promise to pick you up at the airport but plan on a cab. Cost is about $14 each way so use your debit card inside the airport area so you'll have cash on hand. Never use a regular credit card at any restaurant. I'm not sure why it takes forever to get an approval on credit cards and it's all taking place in some back room. Forget the packaged tours to the islands It's a rip-off. Your better off just buying your ticket at the port, hop a fast boat and eat at the many nicer places on the beach fronts. Everyone offers snorkel rigs but don't pay more than $10 bills to rent them.
Mike from New Mexico
This aparthotel is located in Cartagena (Bocagrande), near the airport, Castillo Grande Beach, Hospital Naval de Cartagena …More
"Deserves a higher star rating. It exceeded my expectations. I highly recommend Hotel Playa Club."
This hotel is located on the best part of the beach. Their service is outstanding. The owners (Dominique, Alfonso, and Ramon) oversee every detail of the hotel operations. They courteously introduced themselves at the dining room and asked personally how everything was. Where do you get that level of service these days? One of the waitresses (Eneida) noticed one day we were running late for breakfast being served downstairs and offered to bring breakfast up to our room. Expedia.com describes "5 Stars" as a place where the employees anticipate your needs; well, there you have it. You don't have to go to an over-the-top luxurious hotel to receive personalized service. One of the owners personally oversees the food preparation. I highly recommend their "Playa Club - Fish Fillet" as well as their authentic coconut rice; yes, this hotel has great food at an excellent price. I just left Cartagena and I already want to return. Tell them Jorge from Chicago sent you. You will see for yourself what I mean. Best of luck.
George from Chicago, Illinois
The Hotel Playa Club is a quality hotel in Cartagena de Indias , Colombia. Full of warmth and hospitality, the Hotel …More
Everyday returning to the hotel was a pleasure. My room was cleaned daily. I enjoyed the TV, AC & total security, The British owner wants to be helpful in all ways possible and always spends time with guests who want to exchange words. Breakfasts were fab. Owner supervises the meal. Overall location was perfect for me. Brian's assistant is also the most pleasant, kind person, gradually imporving his English.
Hotel El Pueblito is a welcoming budget hotel in Cartagena, Colombia and it is located in the elegant hotel area of …More