Minibar, individually decorated, individually furnished, bed sheets

Reviews of Sunpoint Family Hotel

Sunpoint Family Hotel
Adnan Menderes Caddesi NO 60 Gumbet, Bodrum, Mugla

Reviews

5.8
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with partner
The rooms were showing a bit of wear and tear and the sun bed mattresses looked fairly grubby. The food was okay but basic.
Stayed 2 nights in Apr 2022
Response from figen on May 2, 2022
thank you

6/10 Okay

Bahzad

Ok stay, dont expect alot. Bldg needs maintenance, limited staff and service..
Stayed 1 night in Dec 2021
Response from Figen on Dec 27, 2021
Yorumunuz için teşekkür ederiz

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hygiene and Very Disappointing Service
The rooms were dirty and smelly when we arrived. The floor was dusty and kids white socks turned black the moment they stepped on it. As we arrived late at night after a long road trip we fell asleep and didn't care much. The next morning a person was sent to mop the floor after we complained. The sink and toilet in the bathroom were dirty. There were hair blocking the drain of shower. The hot water wasn't coming through taps. The tap in the sink was leaking 24/7 and staff never listened to our complaints. Poor hygiene. I had my senior aged parents with me and we were so concerned for our health after seeing their poor hygiene. They have nice pics in hotels.com but the rooms are never the same. Wouldn't recommend this hotel to anyone. I wouldn't trust hotels.com any longer either because it was rated fabolous with some nice old pictures of the hotel.
Stayed 3 nights in Oct 2021
Response from figen on Nov 5, 2021
Yapmış olduğunuz yorum doğru değildir.Yine de bizi tercih ettiğiniz için teşekkür ederiz.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Just no
Terrible old,stale,dirty hotel,never again
Stayed 1 night in Oct 2021
Response from figen on Nov 5, 2021
Sadece birgün kaldınız.Yapmış olduğunuz yorum çok buyük haksızlık.Ödemiş oldupunuz fiyata göre yorum yapmanız ricadır.

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Figen on Sep 27, 2021
Teşekkür eder,tekrar bekleriz

2/10 Terrible

Homeira

Disliked: Cleanliness, amenities, property conditions & facilities
Sehr schlecht, wir haben für eine Woche bezahlt und waren nur 10 Minuten. Ich bin nein ich war eine gute Kundin von Expedia, jetzt nicht mehr. Wie kann die Seite so ein Hotel empfehlen. Ich bin Enttäuscht.
Stayed 7 nights in Mar 2022
Response from figen on Apr 1, 2022
haksızlık ediyorsunuz

2/10 Terrible

Hamaied

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Évitez cet hôtel
Horrible, pas d'eau chaude, pas de chauffage. Sur 6 jours je n'ai eu que 2 jours d'eau chaude, il fait très froid dans les chambres
Stayed 6 nights in Dec 2021
Response from figen on Jan 7, 2022
thank you

4/10 Poor

Fatih

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel ist sehr Unsauber dunkel und frühzeitig ver.
Wir haben das Hotel 1 Tag vorher Verlassen da die Räume und die decken sehr unhygienisch waren und die Räume sahen sehr runtergekommen aus, der preis für die bleibe war sehr hoch für das Hotel. Also wer Urlaub machen möchte soll sich das hier gut überlegen.
Stayed 3 nights in Jul 2021
Response from figen on Sep 24, 2021
Değerli vaktinizi ayırıp yapmış olduğunuz yorum için teşekkür ederiz.

10/10 Excellent

Uhut

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from figen on Sep 24, 2021
Teşekkür eder,tekrar bekliyoruz

10/10 Excellent

Yiğit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten çok memnun kaldığımız bir tatil oldu balayı çifti olarak gittik seneye tekrar gitmeyi düşünüyoruz tüm otel personeli gerçekten çok ilgili yemekleri güzel odaları hergün temizleniyor herşey için çok teşekkür ederiz
Stayed 6 nights in Aug 2019

10/10 Excellent

Cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idare eder
Parasına göre iyidir
Stayed 1 night in Jun 2018

6/10 Okay

A., Amsterdam

Liked: Staff & service
Disliked: Property conditions & facilities
strand is op loopafstand
centrum is wel dichtbij, je kan lopend of met dolmus. mooie plaaats, aardige personeel. Hotel moet wat aan de water leidingen iets doen, er komt wel is wat nare geur.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Bekväma sängar men kall mat
Vårt hotellrum var en före detta lägenhet med fin utsikt. Sovrummet hade en stor och skön säng med luftkonditionering. Tyvärr saknade badrummet varmvatten, nya handukar varje dag och ett kylskåp som fungerade när man lämnade rummet. Maten såg trevlig ut men var tyvärr kall under vår vistelse (1v). En kall biff och pommes tiltade inte oss men åh andra sidan var rummet väldigt billig och vi förväntade bara oss en skön säng. Frukosten gick att äta men man tröttnar väldigt snabbt då den är ganska begränsad och inte varierad.

4/10 Poor

chrychry, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
Propreté de la chambre : La chambre n'a pas été nettoyé tous les jours / Les draps étaient tâchés à notre arrivée / Les serviettes de bain n'étais pas changées tous les jours Personnel : le personnel peu gracieux et ne parle pas anglais difficile de se faire comprendre Confort de la chambre : clim uniquement dans la chambre principal / TV : quasi aucunes chaîne qui ne fonctionnent / eau de la douche tiède voire froide Hôtel : buffet très moyen et peu variés / pas d'ascenseur dans l'hôtel / pas d'animation / on devait presque "pleurer" pour avoir de l'eau à table / on a eu droit à du Lara Fabian toute la semaine comme musique d'ambiance pendant les repas