Ratings based on 35 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Business Travelersby F Madero
Posted Jul 9, 2013 on Hotels.com
Recommendedby John from Miami
Nice hotel, breakfast could be betterPosted May 6, 2013 on Hotels.com
This is a nice boutique type hotel in a good location. The breakfast buffet is not as expansive as other comparably priced Bogota hotels, but it's tastefully decorated. Great customer service and rooms
for Everyoneby A verified traveler
not recomendedPosted Apr 27, 2013
Cons: Small room, beds nad bathroom
Location: not bad
Small rooms, with not air condition, the ubication is good, the beds are very small, the breasfast normal
for Business Travelersby Rodrigo from Doral, FL
Bad managementPosted Mar 26, 2013
Pros: Upper floor terrace, very nice for relax or conversations.
Cons: Staff and their management.
Location: Good location, but in these days the traffic is very high in that area.
I had two incidents in the hotel: 1) I arrived quite late because a flight delay. The man in the reception gave me the smallest room in the Hotel, I asked him for a bigger room and he agreed but with an extra charge. He requested the extra charge in cash. Yes, in cash. First time in my life, I travel a lot and would not expect in in Colombia where the service is top of the line. Next day, I checked my reservation and my original room was a Premium, a large one. The man in the reception did not gave the right room, maybe to charge me this "extra"??? 2) I went for an Expo, second day i was returning from the Expo, carrying my laptop bag. A person in the elevator asked me my room number, then my name, then my id... she was extremely disrespectful. We went down, I told the manager... he did nothing. Not even an apology. Bogota is a very nice city, and their people 99.9% is the best of the city. Not this time. The hotel is managed by the wrong people. WOULD NEVER GO BACK. WOULD NEVER RECOMMEND.
for Business Travelersby RS from Bogota
Bad Romantic ExperiencePosted Mar 16, 2013
Cons: Service, food, establishment featurea
Location: Well located. Great pubs, restaurants, shopping nearby.
The purpose of the trip was to celebrate a weekend anniversary. The hotel has more of a business feeling. The top terrace, which was one of the main reasons I booked the hotel, was used all weekend for special events. It seems the hotel concentrates on outside events more, which gives guests a feeling of being left aside. The wer zone(sauna,steam room, jacuzzi) was another main reason i booked the hotel, it has a beautiful view. But it is adjacent to the hair salon and there is no person assigned to take care of guests at the spa. A lady helping the salon staff was between taking care of us and braiding someone's hair. Cleanliness of jacuzzi was not acceptable. Breakfast was rather simple, the Colombian specialties were not as good as expected. Overall experience was OK. I wouldnt recommend this hotel for couples. Maybe families, tourists and definitely business people. A hotel to sleep in and thats it.
for Business Travelersby A verified traveler
Posted Mar 5, 2013 on Hotels.com
for Getaway With Friendsby mg
Posted Jan 22, 2013 on Hotels.com
perfect location, new and clean, very friendly and helpfull
Recommendedby A verified traveler
Posted Dec 21, 2012 on Hotels.com
for Overnight Stay Before Destinationby Mark
Posted Aug 19, 2012 on Hotels.com
Staff were great, really looked after me. I arrived feeling sick and had pain in my ribs. The manager called a doctor to check me out in my hotel room, the manager came up with the doctor to translate and make sure i was taken care of and my medication was collected from the local pharmacy by the bellboy. Couldn't ask for better. I ate in the restaurant which was really good too. Service was very attentive and food was prepared v quickly and food was delicious. The location is quiet close to the main old square. The surrounding neighbourhood seemed ok but probably not the most attractive place as it was on the side of a main road, but v convenient for public transport and taxis.
Recommendedby A verified traveler
Posted Aug 17, 2012 on Hotels.com