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Reviews of Bogota Plaza Hotel

4 out of 5
Bogota Plaza Hotel
Calle 100 No 18a 30, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 744 reviews" "
Rating 8 - Good. 196 out of 744 reviews" "
Rating 6 - Okay. 47 out of 744 reviews" "
Rating 4 - Poor. 22 out of 744 reviews" "
Rating 2 - Terrible. 17 out of 744 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rob, oranjestad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in the restaurant - breakfast
Stayed 3 nights in Apr 2024
Response from Juanes Departamento de reservas on Apr 22, 2024
Reciba un cordial saludo Sr RobAgradecemos el valioso tiempo que tuvo para calificarnos, esperamos ser siempre su primer opción para alojarse en bogota

10/10 Excellent

GUSTAVO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel y a buen precio.
Stayed 1 night in Apr 2024
Response from Juanes Departamento de Reservas on Apr 19, 2024
Reciba un cordial saludo Sr GustavoLe agradecemos por el valioso tiempo que se tomo para calificarnos, esperamos ser su primera opción para una próxima estadía

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for people with disabilities.
Stayed 2 nights in Apr 2024
Response from Juanes Departamento de Reservas on Apr 8, 2024
Reciba un cordial saludo Sr Lina.Le agradecemos por su valioso tiempo para calificarnos, esperamos ser su primera opción para su próxima estadía a esta, su casa.

10/10 Excellent

Andres, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All were great
Stayed 3 nights in Mar 2024
Response from Juanes - Dpto Reservas on Apr 2, 2024
Buen dia sr Andres.Muchas gracias por evaluar tu experiencia en nuestro hotel, esperamos tenerte de nuevo en nuestro establecimiento !

10/10 Excellent

Luz

Pretty quiet
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Renan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renewed property, great service
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

6/10 Okay

LYDA

Stayed 5 nights in Feb 2024
Response from Juanes Departamento de Reservas on Apr 2, 2024
Buen dia estimada LYDA,Agradecemos y valoramos el tiempo que se tomo para dejarnos su calificación, esperamos su próxima visita para poder mostrarle cuanto hemos mejorado para que así pueda disfrutarlo

10/10 Excellent

Gamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe and great service
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 12, 2024
Dear guest, we are happy to know that you enjoyed every detail of my home, that the spaces were comfortable. We hope to have the opportunity to welcome you again.

10/10 Excellent

Andrea, Bogota

Stayed 1 night in Jan 2024
Response from General Manager on Feb 5, 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

Celia, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from General Manager on Feb 5, 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

SAMUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Feb 5, 2024
Agradecemos su calificación y esperamos contar con su regreso.

10/10 Excellent

enrique

Stayed 4 nights in Dec 2023
Response from Gerente General on Dec 26, 2023
Agradecemos su calificación

8/10 Good

Eyal

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Cristian on Nov 21, 2023
Un saludo Eyal... Gracias por habernos elegido durante su estadíaNuestro equipo está siempre dispuesto a brindarle una cálida experiencia en los servicios que ofrecemos, A diario nos esforzamos para que su experiencia sea impecable.¡Esperamos de nuevo tener el gusto de servirle!-Equipo Bogotá Plaza.

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gerente General on Nov 1, 2023
gracias por alojarse con nosotros

2/10 Terrible

Fernando

Stayed 1 night in Oct 2023
Response from Gerente General on Dec 26, 2023
Agradecemos su calificación

10/10 Excellent

Antonio O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Gerente General on Nov 1, 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

BIELKA FELICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gerente General on Nov 1, 2023
Agradecemos su calificación y esperamos su regreso

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gerente General on Nov 1, 2023
Agradecemos su calificación y esperamos su regreso

2/10 Terrible

sibel

Disliked: Cleanliness
Matter are nasty
Stayed 8 nights in Sep 2023
Response from Gerente General on Nov 1, 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service. Excellent staff.
Stayed 7 nights in Sep 2023
Response from Gerente General on Nov 1, 2023
Agradecemos su calificación y esperamos su regreso

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Excellent staff.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 20, 2023
Dear guest, we want to thank you for your rating and comment, we are happy to know that we made your stay a memorable memory, we hope to have the opportunity to welcome you again.

10/10 Excellent

FRANK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend the mountain side instead of the street side. A bit quieter.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 6, 2023
Dear guest, we are pleased to know that your recent stay at the hotel was pleasant, that you enjoyed our services, and we hope to have the opportunity to welcome you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Gerente General on Sep 6, 2023
Estimado huesped nos complace saber que su reciente estadia en el hotel fue grata, que disfruto de nuestros servicios, esperamos tener la oportunidad de recibirlo nuevamente.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Gerente General on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the personal, very nice people, very secure
Stayed 12 nights in Jul 2023
Response from General Manager on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

10/10 Excellent

Mirta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención excelente. Buen desayuno y resalto la atención del personal en el restaurante que se sirve el desayuno
Stayed 3 nights in Jul 2023
Response from General Manager on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

8/10 Good

HYESUK

Stayed 2 nights in Jul 2023
Response from General Manager on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

8/10 Good

Denis, Sidmouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Exec rooms are roomy and great, the staff are attentive.
Stayed 1 night in Jun 2023
Response from General Manager on Aug 24, 2023
Queremos agradecer la calificación que ha brindado a su reciente estadía en el hotel, esperamos tener la oportunidad de recibirlo nuevamente y vivir nuevas experiencias

6/10 Okay

Victor

.
Stayed 4 nights in Jun 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
I am from Canada and stayed at this property from May 29th to June 5th. I felt safe and staff went out of their way to make sure my stay was safe and comfortable. Walking distance to everything.
Stayed 7 nights in May 2023
Response from General Manager on Jun 14, 2023
We want to thank you for your rating and we look forward to seeing you again at the hotel.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay staying at this hotel but it could have been better and breakfast was okay as well but everyday I stay there they were out of eggs or bacon or something and the choices were very limited so it was okay
Stayed 5 nights in May 2023
Response from General Manager on Jun 14, 2023
We want to thank you for your rating and we look forward to seeing you again at the hotel.

6/10 Okay

Jorge

Stayed 1 night in May 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on May 31, 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

8/10 Good

Erniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 3 nights in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on May 10, 2023
Dear Erniel, Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

8/10 Good

Ryan

Stayed 3 nights in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on May 26, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience was very pleasant. Our room was huge and clean. We were surprised to notice that basic toiletries were not complimentary. The breakfast was delicious and plentiful. Don't get there late though or things won't be available. The service was excellent and the staff was polite and courteous.
Stayed 1 night in Dec 2022
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Mar 6, 2023
Dear Betty, We sincerely thank you for the time spent to share your comments, we assure you that we will attend your valuable suggestions to make your next visit a better experience.Cordially.Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

6/10 Okay

guoyuan

Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Mar 24, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service Director

10/10 Excellent

OSMAN, Chelsea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso , pero lo hace mucho más agradable todo su personal por el trato que nos dieron
Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 27, 2023
Estimado Osman, Muchas gracias por tomarse el tiempo de evaluarnos, le esperamos en su próxima visita a Bogotá en esta su casa.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al ClienteBogotá Plaza Hotel

10/10 Excellent

Saul, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 27, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

JAMES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 23, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

Ortelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service !!!!!
Stayed 1 night in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 22, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

Callum

Stayed 2 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 22, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

8/10 Good

Chris, Winthrop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are not a Karen and not too picky, its a very nice hotel, well located, nice staff, good amenities. The rooms are spacious and the bed is good, shower is always hot. Probably paid the same price on a 1 star hotel in the states. Worth every penny.
Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 20, 2023
Dear Chris, The Bogotá Plaza family appreciates your time and the comments made by you, every evaluation is very important for us.Thanks for choosing us.Best regards,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

JAMES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 17, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

SAMUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent accommodations at a very reasonable price. Would definitely visit back and recommend it highly.
Stayed 4 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Feb 15, 2023
Dear Mr. Becerra, We appreciate your comments and it is comforting to know that we were able to facilitate your visit to Bogotá.Cordially.Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

Eshwarie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is in a great area, close to everything. There is a ton of restaurants around the area with great food. The hotel staff was amazing and super helpful and friendly.
Stayed 4 nights in Jan 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Jan 31, 2023
Dear Eshwarie,Thank you very much for taking the time to make this comment, we hope to be your first choice on your next visit to Bogotá and continue enjoying the hotel.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

6/10 Okay

Hernan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lack of maintenance
Stayed 3 nights in Jan 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on Jan 31, 2023
Dear guest,Thank you for your rating.Cordially,Mariam Faciolince TéllezExperience and Customer Service DirectorBogotá Plaza Hotel

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Response from Alberto Rolnik on Jan 24, 2023
Señor Daniel, Nos alegra saber que su experiencia en el hotel fue agradable, esperamos tener la oportunidad de que se hospeden nuevamente con nosotros.