Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, super expensive room service

Posted Mar 28, 2015
Perfect place to stay close to Unicentro. Room service prices are way too high for the quality of food you get.
Comment from Hotel Management
Mar 30, 2015 by Juan Carlos Valencia , Hotel Management
Appreciated Guest, Thank you for taking the time to comment about your stay in our hotel in Bogotá, this is really important for us and all the staff, also we are very grateful for letting us know those aspects that we have to improve. we will inform the staff to take appropriate solutions. For us will be a pleasure having you back in the hotel. Regards, Juan Carlos Valencia General Manager, ESTELAR Apratamentos Bogotá
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto-Canada

Nice hotel and comfortable close to everything

Posted Mar 20, 2015
Very good service, close to everything I enjoy my stay for sure I will stay there in future.
Comment from Hotel Management
Mar 24, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Jacquelin, Thank you for taking the time to comment about your stay in our hotel in Bogotá, this is really important for us and all the staff, also we are very grateful for letting us know that we comply your expectations. For us will be a pleasure having you back in the hotel. Yours Faithfully, Juan Carlos Valencia General Manager, Hotel ESTELAR La Fontana
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Hotel recommended in North Bogota, Columbia

Posted Feb 25, 2015
Pros: We had the best stay for one week, far beyond expectations.
Cons: The food at the restaurant for dinner is not as good as the prices imply. Other restaurants are available ten minutes away by taxi.
Location: Everything we did required a taxi as the city is large.
Interesting architecture with beautiful courtyards and clean, quiet rooms with lots of friendly staff who speak English. Security present at all times and special taxi fleet on site.
Comment from Hotel Management
Mar 12, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Guest, Thank you for your stay with us and to take the time to comment about it, we appreciate each one of the observations like an opportunity to improve and take the best decisions to solve the aspects that you are talking about. We hope an opportunity to serving you in our hotel in your next trip to Bogotá. Yours faithfully, Juan Carlos Valencia General Manager ESTELAR Apartamentos Bogotá
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CARACAS

Nice hotel. Excellent location!

Posted Jan 12, 2015
Pros: Location and breakfast.
Cons: Room amenities/facilities too old. But well!
Location: Excellent!
Thisis a nice hotel with an excellent location! Just in front to the UNICENTRO. It has a great breakfast and a great attention from the staff.
Comment from Hotel Management
Jan 19, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Enrique, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana
4 out of 5
Recommended
for Families
by Fednnerfrom Stockholm

Nice place!

Posted Dec 13, 2014 on Hotels.com
Nice place to stay. Great location, near a big mall and a wonderful staff made our visit to Bogotá very pleasant!!
Comment from Hotel Management
Feb 28, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company. We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana
4 out of 5
Recommended
for Families
by Kayefrom Tucson

Great location

Posted Dec 4, 2014 on Hotels.com
The first room we had needed attention to the odor from the closet so we changed apartments. The second one was much better. Very good location across from Unicentro and close for visiting friends and family.
Comment from Hotel Management
Mar 21, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Kaye We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cumbaya, Ecuador

friendly staff

Posted Nov 23, 2014
overall a pretty good hotel, nice atmosphere and the hotel staff is very friendly, the hotel location is perfect
Comment from Hotel Management
Jan 19, 2015 by Juan Carlos Valencia, Hotel Management
Appreciated Guest, We will like to thank you for for giving us your opinion and comments, it makes us better each time, and grow as a company, We will wait for you during your next trip to Bogota Regards, Juan Carlos Valencia Gerente General Hotel ESTELAR La Fontana
5 out of 5
Recommended
for Everyone
by A verified travelerfrom QUITO ECUADOR

very nice hotel located in excellent area

Posted Oct 31, 2014
Pros: a very nice architecture, it looks like an italian village
Cons: the room service food is not good for a 5 stars hotel like this
Location: hotel in front of a big shopping centre
My wife and I have a pleasant stay during one week, we got un upgrade to a beautiful suite, the bed was very confortable and all the facilities were great but I have to highlight the excellent treatment received by the front desk Manager MARTHA
4 out of 5
Recommended
by John

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Spacious and practical

Posted Sep 30, 2014
La Fontana offers very spacious accommodations and great service. Their breakfast buffet is fantastic and the waitstaff attentive And very professional .
Comment from Hotel Management
Apr 11, 2015 by Juan Carlos Valencia, Hotel Management
Dear Milton, We will like to thank you for choosing us and for giving us your opinion it makes us better each time, and grow as a company. We will wait for you during your next trip to Bogota. Best regards, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana