Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis

Excellent hotel, close to BOG airport

Posted May 3, 2015
Pros: Clean hotel, very helpful staff. Safe location. Friendly people.
Cons: Nothing. Keep the good service.
Location: Business area close to the airport. Basic resources closely, small grocery store nearby. Safe and clean area.
I have stayed there in the past, very good hotel, close to Bogota airport, safe and clean area. Very good service. Excellent food.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey. Looking forward to your soon return Maira Alexandra Piza C Customer Management
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Nice Hotel close to many corporations

Posted Apr 27, 2015
Pros: Breakfast
Cons: Fast late hours check in and hotel equipment machine makes a lot of noise at 3rd floor bedrooms (I had to request to be changed due to the noise at 5)
Location: shopping mall walking distance and some nice restaurants, coffee nearby
Good breakfast, convenient location, caring personnel but take too long to check in people arriving late at night.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, We appreciate the time it took to fill out our survey, your opinion is very important because it gives us confidence to improve our service. We await your return. Thanks, Maira Alexandra Piza C Customer Management
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nice hotel

Posted Apr 25, 2015
Have stayed several times and hotel is good. Hotel is clean and near to my work area.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Customer Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel near the airport

Posted Apr 11, 2015
Best hotel near the airport, Safe, clean and near to the Salitre Plaza Shopping Center, Maloka science museum and cafeterias, restaurantas and other stores.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Thank you for choosing our Hotel for your recent stay in Bogotá. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, your satisfaction is our priority. best regards Maira Alexandra Piza C Customer Management
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montevideo, Uruguay

Highly Recommended

Posted Apr 10, 2015
I went a couple of times to this hotel, about 5 years ago. At that time, the hotel and rooms were old, but the location was great and the service and staff, very helpful. Now, the location still great, I would say even better, the staff still very good, and the hotel has been improved tremendously. the Hotel is very close to a number of good restaurants, very quite area, and close to the airport and downtown Bogota. One service I highly appreciate is the shuttle from the airport. Not only save you money, but no matter what time, they are there to pick you up I highly recommend the Hotel.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Frankfurt

Gute Flughafennähe

Posted Mar 16, 2015
Pros: Abhol/Bringung zum Flughafen im Hotel Bus klappt immer prima. Top Extra: aus -Check erst 18 Uhr, ideal für Lufthansa Rückflug (21 Uhr)
Location: Nahe am Flughafen, mit Taxi aber auch das Goldmuseum günstig und schnel zu erreichen.
Wir sind bereits über mehrere Jahre einmal im Jahr im Hotel, sehr nettes hilfsbereites Personal. Sind zu zweit (beide >50) mit Lautstärke, Sauberkeit und Zustandes des Hotels sehr zufrieden. Wegen der Nähe zu Konsulaten und Büros hauptsächlich Geschäftsreisende im Hotel.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Shrewsbury, MA

Close to airport, shopping and restaurants

Posted Mar 15, 2015
Cons: They gym is been remodeled so this time I found it in the 2nd floor
Location: Shopping malls near by with good restaurants
Been using it for at least 12 years, great location as I use the international and local airport to move me around the country, clean, good breakfast, attentive personnel, by the way Colombian personnel is always very helpful
Comment from Hotel Management
May 8, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Maira Alexandta Piza C Customer Management
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Late check out

Posted Feb 26, 2015
Pros: Late check out and airport shuttle service
Cons: Air conditioning unit
The hotel is conveniently located near the airport and has a late check out until 6pm which is GREAT if you have a late flight. The staff are excelent and the rooms comfy. The only thing that it is lacking is better air conditioning as the current system is very loud and is not built in to the room.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Customer Management
5 out of 5
Recommended
for Business Travelers
by Diego

Posted Feb 20, 2015 on Hotels
Comment from Hotel Management
May 7, 2015 by Maira piza, Hotel Management
Buenas Tardes, Es muy grato para nosotros haber contado con su valiosa visita a nuestro hotel. Aprovechamos esta oportunidad para agradecerle su colaboración por evaluar nuestro servicio. Esperamos su pronto regreso. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad
5 out of 5
Recommended
for Families
by A verified traveler

Wonderful Hotel in a Great Location!

Posted Jan 5, 2015 on Hotels
We will definitely stay here again when we return to Bogota. There are excellent restaurants, bars, super markets, and shopping malls within easy walking distance. The staff was marvelous and very accommodating. This is a very safe and up-scale neighborhood with visible security personnel everywhere. The hotel breakfasts were incredible and very Colombian. We brought our Colombian in-laws here for lunch and they were impressed with the quality and taste of the meals. A real bonus is the airport shuttle which runs 24/7.
Comment from Hotel Management
May 7, 2015 by Maira piza, Hotel Management
Good Afternoon, Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey. Looking forward to your soon return Maira Alexandra Piza C Customer Management