Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelencia

Posted Jun 15, 2015
Es el tercer año consecutivo q me alojo en gel hotel capital, tiene unas habitaciones muy cómodas y la atención a los huéspede es es muy buena.
Comment from Hotel Management
Jul 8, 2015 by Maira Piza, Hotel Management
Buenas Tardes, Agradecemos su tiempo para evaluar nuestro servicio, cada día necesitamos conocer cuál es nuestro nivel para buscar la forma de superar las expectativas de nuestros huéspedes. Esperamos tener la oportunidad de tenerle con nosotros nuevamente. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Excellent hotel, close to BOG airport

Posted May 3, 2015
Pros: Clean hotel, very helpful staff. Safe location. Friendly people.
Cons: Nothing. Keep the good service.
Location: Business area close to the airport. Basic resources closely, small grocery store nearby. Safe and clean area.
I have stayed there in the past, very good hotel, close to Bogota airport, safe and clean area. Very good service. Excellent food.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey. Looking forward to your soon return Maira Alexandra Piza C Customer Management
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice Hotel close to many corporations

Posted Apr 27, 2015
Pros: Breakfast
Cons: Fast late hours check in and hotel equipment machine makes a lot of noise at 3rd floor bedrooms (I had to request to be changed due to the noise at 5)
Location: shopping mall walking distance and some nice restaurants, coffee nearby
Good breakfast, convenient location, caring personnel but take too long to check in people arriving late at night.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, We appreciate the time it took to fill out our survey, your opinion is very important because it gives us confidence to improve our service. We await your return. Thanks, Maira Alexandra Piza C Customer Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel

Posted Apr 25, 2015
Have stayed several times and hotel is good. Hotel is clean and near to my work area.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Customer Management
5 out of 5
Recommended
for Personal Event
by A verified traveler

EXCELENTE SERVICIO

Posted Apr 15, 2015 on Hotels
Excelente, muy bien atendidos, el hotel siempre tan seguro y tan organizado, el personal muy amable y siempre servicial, pendientes de todos los detalles. el desayuno delicioso y variado, en general es uno de los hoteles favoritos.
Comment from Hotel Management
Jul 11, 2015 by Maira piza, Hotel Management
Buenas Tardes, Reciba un cordial saludo del equipo de colaboradores del Hotel Capital. Estamos muy agradecidos por su ayuda en la evaluación de nuestro servicio, todas las calificaciones y comentarios serán tomados en cuenta para mejorar nuestra calidad de servicio. Esperamos su pronto regreso. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel near the airport

Posted Apr 11, 2015
Best hotel near the airport, Safe, clean and near to the Salitre Plaza Shopping Center, Maloka science museum and cafeterias, restaurantas and other stores.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Thank you for choosing our Hotel for your recent stay in Bogotá. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, your satisfaction is our priority. best regards Maira Alexandra Piza C Customer Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Montevideo, Uruguay

Highly Recommended

Posted Apr 10, 2015
I went a couple of times to this hotel, about 5 years ago. At that time, the hotel and rooms were old, but the location was great and the service and staff, very helpful. Now, the location still great, I would say even better, the staff still very good, and the hotel has been improved tremendously. the Hotel is very close to a number of good restaurants, very quite area, and close to the airport and downtown Bogota. One service I highly appreciate is the shuttle from the airport. Not only save you money, but no matter what time, they are there to pick you up I highly recommend the Hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 8, 2015 on Hotels
Comment from Hotel Management
Jul 11, 2015 by Maira piza, Hotel Management
Buenas Tardes, Agradecemos su tiempo para evaluar nuestro servicio, cada día necesitamos conocer cuál es nuestro nivel para buscar la forma de superar las expectativas de nuestros huéspedes. Esperamos tener la oportunidad de tenerle con nosotros nuevamente. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Frankfurt

Gute Flughafennähe

Posted Mar 16, 2015
Pros: Abhol/Bringung zum Flughafen im Hotel Bus klappt immer prima. Top Extra: aus -Check erst 18 Uhr, ideal für Lufthansa Rückflug (21 Uhr)
Location: Nahe am Flughafen, mit Taxi aber auch das Goldmuseum günstig und schnel zu erreichen.
Wir sind bereits über mehrere Jahre einmal im Jahr im Hotel, sehr nettes hilfsbereites Personal. Sind zu zweit (beide >50) mit Lautstärke, Sauberkeit und Zustandes des Hotels sehr zufrieden. Wegen der Nähe zu Konsulaten und Büros hauptsächlich Geschäftsreisende im Hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Shrewsbury, MA

Close to airport, shopping and restaurants

Posted Mar 15, 2015
Cons: They gym is been remodeled so this time I found it in the 2nd floor
Location: Shopping malls near by with good restaurants
Been using it for at least 12 years, great location as I use the international and local airport to move me around the country, clean, good breakfast, attentive personnel, by the way Colombian personnel is always very helpful
Comment from Hotel Management
May 8, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Maira Alexandta Piza C Customer Management