Ratings based on 15 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 14, 2013
Pros: The service
for Familiesby A verified traveler
Posted Sep 25, 2013 on Hotels.com
Service was outstanding including housekeeping, restaurant, bellboys and hotel management. The cost of the room was above what should be charged when compared to other hotels we have stayed in.
for Everyoneby steven from mississippi, USA
nice and close to where i needed to bePosted Aug 12, 2013
Cons: maybe staff with little more english
Location: plenty of food places
the staff was very promp all very nice i would stay here again
Recommendedby Juan from Miami
Great experiencePosted Jul 30, 2013 on Hotels.com
I had a great time. The hotel has a good location, close to the places I was visiting. Service was good, would recommend to other people.
for Business Travelersby Hector from miami
Good neighborhoodPosted Jun 22, 2013 on Hotels.com
Our stay in this hotel and Bogota was good.
for Business Travelersby Joe Z from Roswell, GA USA
Poor wifi and business printerPosted May 31, 2013 on Hotels.com
If you rely on good wifi, don't stay here. The wifi crashes all day long for no reason, so you can't use Skype. They have hard wire cable in the room, but with macs and phones now, these guys are still behind technology advances. Place is nice, but for business travelers you might look at other options near by.
for Everyoneby A verified traveler from London
Safe, extremely comfortable and quietPosted Mar 3, 2013
We were delighted with this clean, comfortable and quiet hotel. It's well located in a safe and interesting area (a bit far from the historic centre but you need a car or taxi for everything in Bogota anyway so just factor in a bit of extra time if you're going sightseeing). The staff were generally excellent, going out of their way to help when our airline lost our luggage. The breakfast was amongst the best I've experienced in a hotel (buffet includes a range of wonderful Colombian fresh fruit). Highly recommended for this price range.
for Business Travelersby A verified traveler
Comfortable quiet hotelPosted Feb 25, 2013
Pros: Great service and friendly staff
Location: Good location. Five to 25 minutes away from most business districts. A little ways away from donwtown, if you want to explpore downtown Bogota.
Nice Hotel with all amenities. Great for business travelers. It is in a very clean and safe area of the city and right next to a shopping mall.
Recommendedby ER from Santiago, Chile
Bogota's Hacienda RoyalPosted Aug 19, 2009
Excellent hotel, friendly and attentive staff, easy walking distance to some excellent restaurants in the Usaquen district. Highly recommended.
Recommendedby A verified traveler from Virginia Beach, VA
Great HotelPosted Aug 8, 2009
This hotel is attached to the mall. You go through a door and off you go shopping. They have good food and service in their restaurant. The pillows were a little bit too soft and the bed mattress was alittle to firm for our comfort. The room view was beautiful. The ceaning crew did a wonderful job making us welcome when we get abck to our rooms with chocolate treats. The gym was okay. They have free internet access in their business room on the first floor. Overall, we love this hotel but next time may request a frim pillow.