Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom México, D.F.

Buen hotel, excelente relación precio-calidad

Posted Dec 1, 2014
Pros: Ubicación, precio, amabilidad, instalaciones
Cons: Los productos de baño
El hotel es muy céntrico, perfecto para muchos paseos bogotanos imperdibles. Las instalaciones son buenas, el personal muy amable, atento y rápido.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Easy Basic Hotel

Posted Nov 9, 2014
The hotel is basic and good for exploring Bogota for a few days. The rooms were clean, the shower was great and it's right next to a Bogota Beer Company. We felt safe but like the hotel the area isn't fancy.
Comment from Hotel Management
Nov 27, 2014 by Tatiana Rios Matta, Hotel Management
Dear guest appreciate the time you have taken to comment on our hotel, this encourages us to continue working daily towards excellence. We look forward to you at the next opportunity, please consider the Hotel Augusta your best option.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Great hotel, great location.

Posted Oct 3, 2014
I had stayed here in the past and had a good experience. Great breakfast in the morning. Great service. Comfortable. Right next to the Transmilenio and La Candelaria.
Comment from Hotel Management
Nov 27, 2014 by Tatiana Rios Matta, Hotel Management
thanks for your valuable comment, actually the hotel's location is very good, many tourist places to visit and the good service that we can live a true experience Augusta hope that on your next stay be his first choice.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Colonial area - dangerous at night

Posted Sep 7, 2014 on Hotels.com
I like the boutique aspect of the hotel, but there are some general issues missing: no free water, no coffee or tea machine. It seems the water that comes out of the faucet was a little brown in color, when they have done some updating painting, they were VERY sloppy, so it looks bad. There is only one elevator in the entire building (I should mention there are also offices in the building) - so there is almost always a long wait for the elevator. Internet access is free, and sometimes works well. My last night there from 9pm-5am there was no internet service on my floor. The neighborhood is convenient to visit the Colonial area, but at night there are drunks, loud kids, hoodlums and lots of police around. Lots of police with dogs, too.
Comment from Hotel Management
Nov 15, 2014 by Tatiana Rios Matta, Hotel Management
We appreciate your comment, it helps us improve and implement actions with all our Customer Service team. Our comprehensive quality policy encourages us to continuous improvement by this we ensure that immediate corrective measures were taken in order to achieve excellence in all our services. We hope to have the opportunity to prove it in an upcoming stay as locative improvements are needed to provide better service every day.
4 out of 5
Recommended
for Business Travelers
by Oswaldo inojosafrom são paulo

estadia de 4 noites

Posted Sep 3, 2014 on Hotels.com
Hotel confortável, bem localizado e bom atendimento. Os arredores são sujos com prédios velhos e mal cuidados por tratar se zona central. Muitos jovens e bares a noite no final de semana.
Comment from Hotel Management
Nov 15, 2014 by Tatiana Rios Matta, Hotel Management
Caro convidado, Agradecemos o tempo que você tomou a comentar sobre o nosso hotel, que nos incentiva a continuar trabalhando diariamente para a excelência. Estamos ansiosos para que, na próxima oportunidade, por favor considere a sua melhor opção Augusta Hotel.
3 out of 5
Recommended
by A verified traveler

Buono ma deve migliorare

Posted Aug 27, 2014 on Hotels.com
L'hotel è ubicato nel quartiere della Candelaria, vicino al museo dell'oro. Di giorno utile per gli spostamenti mentre la sera occorre stare molto attenti. Il personale è molto disponibile ed educato. La stanza era piccola, un pò freddina, ma per una notte si è potuto fare. Il cibo lascia a desiderare. La colazione poco varia.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Nice hotel close to downtown Bogota

Posted Aug 14, 2014
Pros: Doctor assistance included with your room fee. Awesome feature in a foreign land.
Cons: Hammering noise was constant, I guess due to some unseen construction. The second (810) room we were given had constant noise from the elevator.
Location: Historical downtown and important museums only a few blocks away
We stayed at the August for about 4 nights. The original room was small (good for 1 person) due to a misunderstanding (my fault). I had reserved for one person when it should have been 2. After I paid the required difference for 2 persons, we were moved promptly to a larger nicer room. The complimentary breakfast is very nice with eggs done to order. The staff was very friendly and ready to help. One added unmentioned feature. I got sick during my stay and the hotel sent a doctor to my room as part of the services included in the room fee. I got my prescription and was ready to go again. The hotel is literally a couple of blocks from the main historic plaza where the cathedral and government palaces are located. The best museums are also within walking distance. Why not give them a 5 rating? One of the waiters got too interested in my girlfriend and even asked her for her name while I went to the lobby to ask for directions. I did not think that to be appropriate.
Comment from Hotel Management
Sep 19, 2014 by Tatiana Rios Matta, Hotel Management
precious guest We appreciate the time you have taken to comment on our hotel, it encourages us to continue working daily towards excellence, we will have in mind your comment and talk with the staff to be more cautious and not affected the good name of Hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great hotel in La Candelaria

Posted Aug 10, 2014
Pros: Everything, the breakfast was delicious, and offered a wide variety of choices. The rooms were comfortable clean and spacious.
Cons: Just the English speaking factor, but I like the fact that in Colombia you are forced to practice you Spanish. It is the only thing I can think of.
Location: La Candelaria is a great place, plenty to do and check out. But there are hundreds of blogs and guides about the place.
Quite enjoy this hotel, is the third time I have stayed here. They have excellent staff who assist whenever possible. Very professional and comfortable hotel. The only thing I can pick on, is the staff have very little English. However they try very hard to accommodate and assist with the English they speak, and as a regular traveller in South America I feel it's unfair to expect them to speak a second language perfectly when I'm still struggling with theirs. Great place, great stay, and I do recommend people stay here.
Comment from Hotel Management
Sep 20, 2014 by Tatiana Rios Matta, Hotel Management
Dear Guest It is gratifying to receive comments like yours encourages us to continue working every day in the excellence of our services. We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Augusta, your best option in Bogota.
5 out of 5
Recommended
by A verified traveler

Muy buena Ubicacion

Posted Aug 5, 2014 on Hotels.com
El hotel me parecio bastante bueno, el desayuno no esta mal, pudiera mejorar en sus platillos calientes ya que muchas veces estaban algo secos. La cama es muy comoda y la atención del staff del hotel es excelente. En general me gusto mucho y si volveria.
Comment from Hotel Management
Nov 15, 2014 by Tatiana Rios Matta, Hotel Management
Apreciado huésped Agradecemos el tiempo que ha tomado para comentar sobre nuestro Hotel, esto nos anima a seguir trabajando diariamente en pro de la excelencia. Esperamos poder contar con Usted en una próxima oportunidad, por favor considere el Hotel Augusta su mejor opción.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Aug 1, 2014 on Hotels.com