Reception

Reviews of Hotel B3 Virrey

4 out of 5
Hotel B3 Virrey
Carrera 15 # 88-36, Bogotá, Distrito Capital

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews" "
Rating 8 - Good. 329 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location, very nice hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion de parte de todo el personal.. Desde los chicos en la puerta, recepcion, camarera, restaurante.. De verdad que muy agradecido por esta estadia! Felicitaciones a todo el equipo!
Stayed 5 nights in Apr 2024
Response from Equipo B3 Virrey on Apr 15, 2024
Apreciado Huésped,Reciba un cordial saludo,Nos complace y nos agrada mucho saber que ha tenido una estancia agradable y una experiencia satisfactoria, agradecemos sus comentarios y observaciones, son muy importantes y nos permiten mejorar continuamente.Esperamos tenerlo de nuevo con nosotros en su próxima visita a Bogotá.Cordialmente, Equipo B3 Virrey

6/10 Okay

jose

Traveled with partner
Was 50/50
Stayed 2 nights in Apr 2024
Response from Cordialmente, Equipo B3 Virrey on Apr 12, 2024
Apreciado huésped,Gracias por compartir su calificación con nosotros, nos gustaría tener más detalles para poder mejorar nuestro servicio.Cordialmente, Equipo B3 Virrey

10/10 Excellent

Felipe, Panama City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2024
Response from Equipo B3 Virrey on Apr 18, 2024
Dear Guest,Receive a cordial greeting,Thank you for sharing your opinion with us, We are pleased to know that you had a pleasant stay.Cordialmente, Equipo B3 Virrey.

10/10 Excellent

berenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2024
Response from Cordialmente, Equipo B3 Virrey on Apr 12, 2024
Dear Guest,Receive a cordial greeting,Thank you for sharing your opinion with us, We are pleased to know that you had a pleasant stay.Cordialmente, Equipo B3 Virrey.

10/10 Excellent

berenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and staff were very nice. The hotel was safe and secure. Location was very convenient and with so much to see and do within 10-15 minute walk. Hotel also has their own shuttle services for extra convenience
Stayed 3 nights in Apr 2024
Response from Equipo B3 Virrey on Apr 12, 2024
We are pleased and very pleased to know that you have had a pleasant stay and a satisfactory experience. We appreciate your comments and observations, they are very important and allow us to continually improve.

10/10 Excellent

Yanira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location because is walking distance to Zona Rosa
Stayed 3 nights in Mar 2024
Response from Equipo B3 Virrey on Apr 12, 2024
Dear Guest,Thank you for sharing your comments with us, is very important to know your opinion.

8/10 Good

Grethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service all the time! Goo breakfast.
Stayed 5 nights in Mar 2024
Response from Equipo B3 Virrey on Apr 12, 2024
Dear Guest,We are pleased and very pleased to know that you have had a pleasant stay and a satisfactory experience. We appreciate your comments and observations.

10/10 Excellent

Paola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, the food was amazing and definitely helped having room service and a restaurant in the hotel
Stayed 10 nights in Mar 2024
Response from Equipo B3 Virrey on Apr 15, 2024
Dear Guest,Warm greeting,We are pleased and very pleased to know that you have had a pleasant stay and a satisfactory experience. We appreciate your comments and observations, they are very important and allow us to continually improve.

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Equipo B3 Virrey on Apr 18, 2024
Dear Guest,Receive a cordial greeting,Thank you for sharing your opinion with us, We are pleased to know that you had a pleasant stay.Cordialmente, Equipo B3 Virrey.

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Response from Equipo B3 Virrey on Apr 15, 2024
Dear Guest,Warm greeting,Thank you so mucho for all your comments.We hpoe you come back soon.

8/10 Good

zaid leunam

Traveled with family
Liked: Staff & service, property conditions & facilities
Buena ubicación y staff muy amable
Stayed 3 nights in Feb 2024

4/10 Poor

ERNESTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with not usb charger. Towels very old and limited. When I was ready to check out they was charge on my account products I never ask or use.
Stayed 2 nights in Feb 2024

8/10 Good

Colette

Traveled with family
The hotel was adequate for our needs as we only slept there. The breakfast which was included did not cater for the British visitors who have travelled a long time to stay there. Rooms were kept clean & tidy. Door staff and waiter called Ronaldo were very welcoming COMPLAINT The water dispenser bottle at the end of the food counter was broken and the water level was often left to go right down resulting in it having to be tipped up. The container when taken away was not replaced with a different one filled up and bought straight out. The time taken did not give enough time for that container to be washed before being filled up. My family of (4)ended up with severe diahhoria on the last 4 days if our holiday. This is the only common denominator as we often filled our water bottles from here. We woukd stay here again as situated in a great spot. But make sure you get a mountain view to avoid road noise and the noisey staff arriving for their shift
Stayed 14 nights in Feb 2024

10/10 Excellent

Gabriela

Traveled with partner
Everything was excellent
Stayed 4 nights in Jan 2024

8/10 Good

natalia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Marie, Santo Domingo

Liked: Cleanliness
Stayed 6 nights in Dec 2023

8/10 Good

Angel

Liked: Cleanliness

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, staff & service

10/10 Excellent

Alberto

Stayed 9 nights in Dec 2023

2/10 Terrible

ivonne

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff and Services horrible
Stayed 2 nights in Dec 2023

10/10 Excellent

Ingry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice location and the staff service so kind
Stayed 3 nights in Nov 2023

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, amenities
Only stayed for a night. The rooms are VERY small but clean. My friend and I booked a room with two beds and they didn’t have the room type available so they gave us two rooms with single beds instead. Not sure if the double bed room would’ve been a better size. That being said the hotel is very clean. Bell staff is nice. Front desk is pretty curt and check in process took a long time.
Stayed 1 night in Nov 2023

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a quite and calm area where you can enjoy Bogota City
Stayed 2 nights in Nov 2023

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Amazing and welcoming service. I stayed just for one night, and my flight was departing very early in the morning so they prepared me a breakfast box to carry with me as the breakfast time was later than my check out
Stayed 1 night in Oct 2023

6/10 Okay

Tammy

Business traveler
Liked: Cleanliness, staff & service
The service was excellent and the room was clean, but there area around the hotel is noisy and the room was small and hot.
Stayed 4 nights in Oct 2023

6/10 Okay

Adel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

MONHARN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well-- EXCEPT-- for some reason they had the second elevator shut down during the day on all 5 days I was there. Don't know why they insisted on doing that, but it was a large inconvenience that felt like was not needed.
Stayed 3 nights in Oct 2023

8/10 Good

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para descansar
Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos, Debary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
great place and great location...
Stayed 2 nights in Sep 2023

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

LUIS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & safe place to stay
Stayed 2 nights in Aug 2023

6/10 Okay

Giselle

Traveled with family
Liked: Staff & service
Es un hotel bueno para el precio. Incluye el desayuno pero nada del otro mundo. El staff es amable. Es un hotel bueno si solo lo necesitas para pasar la noche.

10/10 Excellent

Janaina, Ellicott city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best hotel I’ve stayed in Bogota, however, this hotel has everything you need. The breakfast is great and their restaurant food is amazing. I was present at the latest earthquake and the staff are well trained to evacuate visitors. Good job!
Stayed 6 nights in Aug 2023

8/10 Good

Mauricio, El Portal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Crowded breakfast and small rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Edgar

Everything
Stayed 4 nights in Aug 2023

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thiks is ok
Stayed 3 nights in Aug 2023

10/10 Excellent

Diego, Wyomissing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel
Stayed 14 nights in Jul 2023

2/10 Terrible

Angee, North Miami Beach

Not good
Stayed 6 nights in Jul 2023

4/10 Poor

Cindy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
I was not pleased with my stay at the hotel. I had made reservations weeks prior for 2 rooms with two beds and when I arrived they did not have the rooms I requested available. They were tiny and not what I had requested/paid for. The next day they moved us to try and accommodate us. But still not exactly what we had requested. But we decided to stay. Then they said they finally got the rooms we needed available and asked us to move again. When I asked if we could just stay where we were, they said the couldn’t do that and we needed to stay in the rooms we had originally booked. After we had to accommodate their error, you’d think they would just let us keep our rooms. Well, my parents room had a clogged toilet. When my dad went downstairs to ask for someone to please fix it, they said they didn’t have anyone available at that time and they gave him a bucket so he could try and fix it himself. The walls are also SUPER THIN. We could hear our neighbors too clearly. I would not recommend this hotel.
Stayed 5 nights in Jul 2023

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 4 nights in Jun 2023

8/10 Good

Sharity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

james

Stayed 3 nights in Jul 2023

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you do not stay here, you are missing out. Aside from a clean modern facility, the staff is truly amazing. Nidia and Francisco are just so friendly. My wife and I cannot say enough about them. Also, everyone that checks you in at the front desk are just amazing. We had a health scare and they were so helpful tracking down information/pharmacies for us. People, wherever you stay, buy the people working at hotel, pastries or coffees. It goes a long way in building relationships. Truly puts a smile on everyones face. Again, we cannot say enough about B3. Just excellent. Thank you for hiring such great people. They all deserve a raise.
Stayed 1 night in Jul 2023

10/10 Excellent

Marialexia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2023

6/10 Okay

Diego

Liked: Staff & service
Disliked: Property conditions & facilities
Good Location
Stayed 1 night in Jun 2023

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jun 2023