Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Houston, Tx

Nice chain company hotel nothing different!!!

Posted Jul 12, 2014
Lack of typical Colombian food at breakfast!!!! Almojabanas, arepas, pandebonos etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding value!

Posted May 31, 2014
An old fashioned hotel in a pleasant part of Bogota which offers outstanding value for money for good quality accommodation!
Comment from Hotel Management
Jun 4, 2014 by Hotel Dann, Hotel Management
Best regards to all the staff of the Dann Carlton Bogota Hotel. Your comments are very important for us because they help us to improve the quality of our service for being better every day. We hope to continue being your house at Bogota.
1 out of 5
by A verified traveler

All Included, did not meant ALL INCLUDED.

Posted Apr 29, 2014
At the end I was charge $125 extra for local taxes which included in the final fare.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel in Bogota

Posted Apr 21, 2014
Pros: price, safety, breakfast
Cons: facility is a little old
Location: UniCenter Shopping Mall
It is a very nice hotel with good price in Bogota. Very safe and clean.
Comment from Hotel Management
May 7, 2014 by Hotel Dann, Hotel Management
Best regards to all the staff of the Dann Carlton Bogota Hotel. Your comments are very important for us because they help us to improve the quality of our service for being better every day. We hope to continue being your house at Bogota.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shanghai

Very nice hotel in Bogota

Posted Apr 18, 2014
Pros: price and facilities as well as nice staff
Cons: facilities are a little bit old
Location: not far from Unicenter shopping mall
Nice hotel with good price. surprised to see it is a 5-star hotel at this price. very comfortable.
Comment from Hotel Management
May 7, 2014 by Hotel Dann, Hotel Management
Best regards to all the staff of the Dann Carlton Bogota Hotel. Your comments are very important for us because they help us to improve the quality of our service for being better every day. We hope to continue being your house at Bogota.
3 out of 5
Recommended
for Business Travelers
by YYZS2 from Toronto

Posted Mar 25, 2014 on Hotels.com
Surprisingly, not a lot of people could communicate with English including the front desk people. Often times, they would not even try. A few knocks on the door, a few phone calls during my stay but once they found out I didn't speak Spanish, they would just hang up the phone or go away. Still not too sure why they stopped by or gave me a call. The overall stay was ok. The room's carpet wasn't too clean but the bedding was cleanly prepared. There is a lot of construction going on near the hotel so traffic was pretty bad.
5 out of 5
Recommended
for Everyone
by Randall from Indiana, USA

Excellent hotel with an excellent staff.

Posted Mar 23, 2014
Pros: Everything
Cons: I can't think of anything, everything was perfect. I have traveled through out the world, this is as good a hotel and staff as any where.
Location: There was a very beautiful park just a block away. It really isn't close to any site seeing sites. But there are several restraunts and stores close
From the minute we arrived the staff treated was like royalty. Considering I dress down for the trip, as to not stand out. No one there looked down on us. They arranged a private driver, (Alejandro) to take us on a city tour. He was excellent, he spoke great English and was truly a classy man. He made us feel comfortable, and didn't seem in a hurry. He gave us plenty of time to see things, and informed us about so much I can't even remember it all. I highly recommend anyone staying there to ask for Alejandro to show you around. It is so nice to have a private driver, I guarantee you will not be disappointed in him. We enjoyed his professionalism, that we had him take us at to the Salt Palace the next day. The first day was only about 60.00 U.S. and 75.00 for the second day. I tipped well, and have never felt like anyone deserved it more. The hotel it self is nice on the outside, and just gorgeous on the inside. We had a great room on the 7th floor, with an excellent view. We eat there once and I highly recommend it. It cost just a couple more dollars to eat there than going to subway. Usually hotels aren't where I want to eat when traveling. As they are expensive and I like to get out and be amongst the locals. I absolutely recommend this hotel, and if you are thinking about the convenience of it. You can go virtually anywhere by taxi for just a few dollars. The staff was pretty fluent in English as well. I give it a 5* rating.
4 out of 5
Recommended
for Everyone
by Luis from Miami, FL

Perfect location for business.

Posted Feb 3, 2014
Even though I prefer the brother hotel Casa Dann, located nearby but in a nicer/less busy part of the city, this hotel offers the same comfort and convenience that Casa offers… with slightly lower rates, so if you don't mind a bit less of luxury, this is a great option. Friendly staff, decent restaurant, super clean and quiet rooms (ask for high floor and back of the building, otherwise the 15 could be a bit noisy).
Comment from Hotel Management
Mar 11, 2014
Dear Luis: We are very grateful for your important comments and we stay very pending for your next visit.
3 out of 5
by mayotru

Nice hotel poor customer service

Posted Jan 30, 2014
Pros: It is has a good location and price.
Cons: The poor customer service, I am a frequent traveler to Bogota and this is was my last stay at the hotel.
Location: It has a good location near to Unicentro and close to parque de la 93
This hotel charged me a tax (iva) that was not supposed to be charged since I am a tourist, separate to this once I requested the receipt they said it was under my name and had trouble changing it to my company.
Comment from Hotel Management
Mar 11, 2014
Dear Mr. Mayotru: Receive our greetings and gratefulness for your comments and suggestions, which will be taken into account to improve. We apologize for any inconvenience caused by the charge of the VAT, but it is a government regulation at Colombia, and we have to present some mandatory requirements. Thank you very much.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good place!

Posted Jan 19, 2014 on Hotels.com
Comment from Hotel Management
Jul 12, 2014 by Dann Carlton, Hotel Management
Best regards to all the staff of the Dann Carlton Bogota Hotel. Your comments are very important for us because they help us to improve the quality of our service for being better every day. We hope to continue being your house at Bogota.