Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
99% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey

Mejor de lo que esperaba

Posted May 5, 2015
Pros: La zona, la amabilidad de su personal y por supuesto, sus instalaciones.
Cons: Tal vez la comida, para pasar de buena a excelente.
Location: La zona es confortable y cerca de muchos sitios y restaurantes.
Una grata sorpresa al llegar a un hotel cómodo y bonito. La estancia agradable y el servicio de lo mejor.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good location for Unicentro

Posted Apr 22, 2015
3rd visit, good location for shops but far from Eldorado airport, the room was comfortable, noisy 24 hour fan noise spoiled it a little We like the location close to unicentro. Good for afew days but allow 1 hour to airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Loved it!

Posted Mar 24, 2015
Pros: The suite and the breakfast
Cons: One thing .....the girls at the reception should smile more, they are very nice and pretty but a smile takes you a long way!! Life is too short not t
Location: Perfect location for me as I love the Unicentro Mall it's walking distance
My first night was in a small room and the lights really need to be changed, you can barely see! for one night it was fine. I returned a week later and they upgraded me to a suite!! I absolutely loved it! The breakfast was delicious and the girls were very polite including the bell boy he was very pleasant and respectful. One thing .....the girls at the reception should smile more, they are very nice and pretty but a smile takes you a long way!! Life is too short not to smile more often. I will be staying here every time I visit my country
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

very good service

Posted Mar 16, 2015
Pros: expedia
i will come back, save area, great service and the hotel receptionist took care of making sure, taxis were legal not to mention that they also took note of the license plates
2 out of 5
Recommended
for Couples
by Laurafrom cali

normal

Posted Feb 25, 2015 
Tuve problemas con el sonido del motor de la nevera, habian pelos en el baño cuando llegue y la ultima noche solo me dejaron 1 toalla , eramos dos...y no habia champu ni gorro plastico...otras veces si habian. Gracias
5 out of 5
Recommended
for Couples
by josefrom Venezuela

Excelente

Posted Feb 22, 2015 
El personal del hotel son muy atentos, las instalaciones son muy buenas, la zona es muy segura recomendado 100%
5 out of 5
Recommended
for Couples
by Juliofrom Buenos Aires

Muy buen Hotel

Posted Feb 20, 2015 
Muy buena atención y amabilidad del personal del hotel. Lo recomendaría.
5 out of 5
Recommended
for Couples
by douglasfrom campos dos Goytacazes

ótima

Posted Feb 19, 2015 
tudo muito bom,hotel muito confortável,porem cafe da manha muito repetitivo
3 out of 5
Recommended
for Couples
by RAFAELfrom Teresina

hotel em reforma

Posted Feb 17, 2015 
O Hotel estava em reforma, por conta disso alguns quartos estavam temporariamente suspensos e fiquei separado dos demais amigos, que tiverem que ser alocados à outro Hotel
1 out of 5
Recommended
for Families
by A verified traveler

too bad bathroom.breakfast too simple

Posted Feb 12, 2015 
The bathroom is too bad. Too dark. The toilet was not working. Doors do not close. Towels too old. Breakfast was too simple and every day same food. The location very goodd.