Ratings based on 152 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Monterrey
Mejor de lo que esperabaPosted May 5, 2015
Pros: La zona, la amabilidad de su personal y por supuesto, sus instalaciones.
Cons: Tal vez la comida, para pasar de buena a excelente.
Location: La zona es confortable y cerca de muchos sitios y restaurantes.
Una grata sorpresa al llegar a un hotel cómodo y bonito. La estancia agradable y el servicio de lo mejor.
for Everyoneby A verified travelerfrom London
Good location for UnicentroPosted Apr 22, 2015
3rd visit, good location for shops but far from Eldorado airport, the room was comfortable, noisy 24 hour fan noise spoiled it a little We like the location close to unicentro. Good for afew days but allow 1 hour to airport.
for Everyoneby A verified travelerfrom Miami, FL
Loved it!Posted Mar 24, 2015
Pros: The suite and the breakfast
Cons: One thing .....the girls at the reception should smile more, they are very nice and pretty but a smile takes you a long way!! Life is too short not t
Location: Perfect location for me as I love the Unicentro Mall it's walking distance
My first night was in a small room and the lights really need to be changed, you can barely see! for one night it was fine. I returned a week later and they upgraded me to a suite!! I absolutely loved it! The breakfast was delicious and the girls were very polite including the bell boy he was very pleasant and respectful. One thing .....the girls at the reception should smile more, they are very nice and pretty but a smile takes you a long way!! Life is too short not to smile more often. I will be staying here every time I visit my country
for Everyoneby A verified travelerfrom toronto
very good servicePosted Mar 16, 2015
i will come back, save area, great service and the hotel receptionist took care of making sure, taxis were legal not to mention that they also took note of the license plates
for Couplesby Laurafrom cali
normalPosted Feb 25, 2015
Tuve problemas con el sonido del motor de la nevera, habian pelos en el baño cuando llegue y la ultima noche solo me dejaron 1 toalla , eramos dos...y no habia champu ni gorro plastico...otras veces si habian. Gracias
for Couplesby josefrom Venezuela
ExcelentePosted Feb 22, 2015
El personal del hotel son muy atentos, las instalaciones son muy buenas, la zona es muy segura recomendado 100%
for Couplesby Juliofrom Buenos Aires
Muy buen HotelPosted Feb 20, 2015
Muy buena atención y amabilidad del personal del hotel. Lo recomendaría.
for Couplesby douglasfrom campos dos Goytacazes
ótimaPosted Feb 19, 2015
tudo muito bom,hotel muito confortável,porem cafe da manha muito repetitivo
for Couplesby RAFAELfrom Teresina
hotel em reformaPosted Feb 17, 2015
O Hotel estava em reforma, por conta disso alguns quartos estavam temporariamente suspensos e fiquei separado dos demais amigos, que tiverem que ser alocados à outro Hotel
for Familiesby A verified traveler
too bad bathroom.breakfast too simplePosted Feb 12, 2015
The bathroom is too bad. Too dark. The toilet was not working. Doors do not close. Towels too old. Breakfast was too simple and every day same food. The location very goodd.