Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel, good area close to airport

Posted Dec 20, 2014
Nice hotel to do business around US Embassy and corferias some shoping mall around such gran estacion with good food court. I got decent price, but average is little expense. Mini bar prices are so crazy. You'll find out ministores around to buy water and snack
Comment from Hotel Management
Mar 12, 2015 by General Maneger, Hotel Management
Dear Guest Thanks for your comments about your last visit in our hotel. For the group that acompanied me in my gerencial gestion is very important this opinion because they allow to improve day by day in service. Expect on your next visit to this city. Cordially Olga Beatriz Cortes
4 out of 5
Recommended
for Personal Event
by Johnfrom New York

Good

Posted Oct 1, 2014 on Hotels.com
Good hotel
Comment from Hotel Management
Jan 3, 2015 by Gerente General, Hotel Management
Dear Guest Thanks for your coments about your last stay in our hotel. these very important because the allow to improve day by day in service. Expect we for your next visit to this city. Cordially, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 3, 2014 on Hotels.com
Comment from Hotel Management
Apr 7, 2015 by Gerente General, Hotel Management
Dear Guest Thanks for your concepts for our service. will wait for you in next visit. Cordially, Olga Beatriz Cortes
4 out of 5
Recommended
for Business Travelers
by ARMANDOfrom MEXICO

AMABILIDAD

Posted Mar 16, 2014 on Hotels.com
LA GENTE SUPER AMABLE
Comment from Hotel Management
May 31, 2014 by Gerente General, Hotel Management
Respetado Huésped Agradezco su opinión, en nombre del equipo que me acompaña en esta diaria labor, la calificación y comentario de su experiencia en el hotel, nos llena de satisfacción, veo que ha destacado el servicio del personal lo cual aprecio mucho.
4 out of 5
Recommended
for Everyone
by Sergiofrom world traveler

Nice hotel close to Corferia

Posted Mar 15, 2014
The hotel is very well located, a couple of blocks from Corferia (I was attending a trade show there), airport is close, Gran Estación Mall is also close. The only big Con is that the hotel lacks of a good internet connection. We did complain but they could never fix it.
4 out of 5
Recommended
for Everyone
by Mattfrom US

Relaxing hotel near the airport

Posted Jan 10, 2014
Pros: Close to the airport and was very inexpensive. It was worth the money spent to relax before flying the next day. It is very quiet and able to relax
Cons: I would improve the WiFi throughout the hotel.
Location: the location was perfect, close to the airport. The restaurant, Hornitos, is across the street and good food for the price.
Stayed one night before leaving Colombia. Very relaxing and the room was clean and comfortable. The WiFi didn't work that well. The hotel staff was very helpful and arranged transportation to the airport.
Comment from Hotel Management
Aug 9, 2014 by Hoteles Estelar, Hotel Management
Dear Guest Thank you for your feedback your coments are most important to us, since they allow us to improve the services and products we offer. I would like to give you my sincere apologies about the internet service, this point has been taken up in our team in order to avoid such a happening I hope to see you again Best regards
4 out of 5
Recommended
for Families
by Andrefrom Canada

Take me to the Fair in Bogota

Posted Dec 10, 2013 on Hotels.com
Great location if you are planning to attend the Bogota Craft Fair. Comfortable friendly hotel.
3 out of 5
Recommended
by Tomfrom Ca,. USA

Hotel Estelar d la feria Bogota

Posted Oct 4, 2013 on Hotels.com
Started off bad. Shuttle service was not at airport. Called hotel and they told me that an appt was needed for the shuttle, and that I needed to take a taxi. Hotel lobby, restaurant, and business center are real nice. Rooms are a different story. Bed was old and very hard. Phone cord was broken, shower drain was completely plugged. Complained to manager at end of stay (only stayed one night). He was very nice, and reimbursed me for the taxi from the airport and promised to fix the items mentioned above. He also gave me his email and offered to make my next stay much better with a nicer room.
5 out of 5
Recommended
by A verified traveler

Excellent service

Posted Jun 24, 2013 on Hotels.com
They relocated me to a different floor when a group of musicians were assigned to the rooms adjacent to mine. Their staff is very helpful. The service for their breakfast restaurant is excellent.
4 out of 5
Recommended
by A verified traveler

Posted Jun 12, 2013 on Hotels.com
It's a wonderful experience