Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

The hotel is just OK

Posted Apr 9, 2014
Pros: Location
Cons: It needs some upgrades
Location: Shopping mall is across the street
I would classify it as a 3 start hotel. For a "4 start hotel" you would expect to find double panel windows in the rooms on the side of the Av. 127. The noise is just unverable. We were moved to a room vith garden views, and stills you could hear every person walking by the gardens.
2 out of 5
by Enrique from Florida

They donĀ“t keep their promises.

Posted Apr 5, 2014
Pros: Good location
Cons: Better service at the front desk.
Location: Unicentro mall at walking distance
When I arrived at the hotel they offered a promotion for an additional charge of $30 daily. Room upgrade: Got it Two drinks at the bar and a plate of sushi: Never saw it. 30 minutes of calls: they charged me all the local calls. The bed was very uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Mar 6, 2014
Great Hotel! I Recommend it Great Suff,excellent Breakfast
4 out of 5
Recommended
for Everyone
by agl from guatemala

Nice

Posted Feb 26, 2014
Service is excellent , rooms could be better for a 5 star hotel as they present theirself
5 out of 5
Recommended
for Everyone
by JOSE

Posted Jan 29, 2014
Pros: great staff
Cons: no
I suffer of a disability and staff accomodated all of my requests
5 out of 5
Recommended
for Everyone
by Franklyn from TRINIDAD Y BUCARAMANGA

one of the best hotels i have ever been to

Posted Jan 15, 2014
Pros: the rooms ,the suites are really nicely laid out and super comfortable ,24 hrs roomservice ,great food at the hotel
Cons: just the cleaning of the rooms could be improved not that its bad but its a 5 star
Location: great location near to shopping malls restuarants
i really enjoyed my stay at the hotel the price is not really expensive for what you are getting ,i will say that when i am in bogota colombia ,this is my choice .
5 out of 5
Recommended
for Everyone
by Franklyn from TRINIDAD Y BUCARAMANGA

one of the best hotels i have ever been to

Posted Jan 15, 2014
Pros: the rooms ,the suites are really nicely laid out and super comfortable ,24 hrs roomservice ,great food at the hotel
Cons: just the cleaning of the rooms could be improved not that its bad but its a 5 star
Location: great location near to shopping malls restuarants
i really enjoyed my stay at the hotel the price is not really expensive for what you are getting ,i will say that when i am in bogota colombia ,this is my choice .
4 out of 5
Recommended
by G. Vanegas from Louisville, KY

Posted Dec 19, 2013 on Hotels.com
Very nice. Corteous service. Rooms are spacious but in need of redecoration. Kind of dated. Location is excellent, accross street from a large shopping center.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to all my appointments in the north side

Posted Nov 20, 2013 on Hotels.com
It was great.. I would stay there again.
5 out of 5
Recommended
for Business Travelers
by pipobangor from UK

impeccable service

Posted Nov 15, 2013 on Hotels.com
I have stayed here now a number of times and can recommend the Fontana Estelar for its excellent service and attention. good restaurants within a minutes walk, in a safe area with an expansive shopping centre across the street.