Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 24, 2015 on Hotels.com
Comment from Hotel Management
Apr 18, 2015 by Ana Ofelia Gonzalez, Hotel Management
gracias
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlottesville, VA

Close to Parque 93 and comfortable

Posted Dec 30, 2014
Pros: Comfortable beds, work area. Excellent price compared to hotels closer to Parque 94 (BH, etc). Great breakfast included! Was able to skip lunch!
Cons: No A/C due to the mild climate so housekeepers open windows to air out rooms. If you late it may be kind of chilly! Add space heaters to rooms.
Location: Parque 93 is a short and safe walk away. Lots of great restaurants. Even walk to zona T is doable (10 blocks).
Nice hotel 3-4 blocks from Parque 93. Great buffet breakfast, comfortable rooms with separate work area.
Comment from Hotel Management
Jan 19, 2015 by Gere ncia, Hotel Management
We appreciate your comments about your service experience in our hotel it encourage us to fulfill the expectations of our customers. We hope you will be back soon Kind regards
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excelente.

Posted Dec 24, 2014 on Hotels.com
Excelente hotel. La amabilidad del todo el personal hacen la diferencia. Gracias!!!
Comment from Hotel Management
Mar 21, 2015 by Ana Ofelia Gonzalez, Hotel Management
Gracias por sus comentarios, siempre tendrá un equipo humano con la mejor calidad y calidez a su disposición.
5 out of 5
Recommended
for Personal Event
by Wilderfrom Medellín

Excelente

Posted Dec 17, 2014 on Hotels.com
Muy bien, hermoso el hotel. Pero el Internet en ocasiones se caia.
Comment from Hotel Management
Feb 28, 2015 by Ana Ofelia Gonzalez, Hotel Management
Agradezco sus buenos comentarios, es nuestro objetivo ser excelentes en la prestación del servicio, trabajamos día a día en pro del mejoramiento continuo, su opinión nos da un gran aporte y estímulo para lograr nuestro objetivo. Siempre contará con un hotel y equipo humano a su disposición.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples, FL

Bogota Trip

Posted Dec 13, 2014
Pros: Excellent value and good location.
Cons: The food in the dining room.
Location: Locatiowith excellent restaurants near by.n is on a semi quiet street
The hotel location and staff is excellent. The restaurant is average including the food. My only complaint was the location of my suite. It was located on the third floor (which is the second as there is not a third floor. My room was close to the elevator and since the interior of the hotel is open then all noise from the restaurant, lobby, and bar can be heard in the room. I recommend asking for a room on a high floor and at the end of the building.
Comment from Hotel Management
Dec 19, 2014 by Gere ncia, Hotel Management
We wish for your next stay, assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards
4 out of 5
Recommended
for Business Travelers
by Axelfrom Santiago de Chile

confianza

Posted Dec 8, 2014 on Hotels.com
La excelente atención transmite confianza y tranquilidad
Comment from Hotel Management
Feb 21, 2015 by Ana Ofelia Gonzalez, Hotel Management
Agradezco sus buenos comentarios, es nuestro objetivo ser excelentes en la prestación del servicio, trabajamos día a día en pro del mejoramiento continuo, su opinión nos da un gran aporte y estímulo para lograr nuestro objetivo.
1 out of 5
Recommended
for Business Travelers
by Guillermofrom Miami

Good rooms, poor service

Posted Dec 7, 2014 on Hotels.com
Rooms are very good but service is terrible. People are rude, do not have common sense, do not care about guests. Even the taxi service is bad, it picked me up 40 minutes late to go to the airport, almost missed my flight.
Comment from Hotel Management
Feb 21, 2015 by Ana Ofelia Gonzalez, Hotel Management
We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you whith the service you deserve and that characterizes us. Thanks for your comments, our goal is to be excellent in service delivery, we work every day towards continuous improvement.
5 out of 5
Recommended
for Business Travelers
by Isaura Mariafrom São Paulo

adoro este hotel

Posted Oct 24, 2014 on Hotels.com
este hotel é incrível, o atendimento extraordinário, limpeza impecável.
Comment from Hotel Management
Jan 3, 2015 by Ana Ofelia Gonzalez, Hotel Management
We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards
5 out of 5
Recommended
for Business Travelers
by Abogado en Congreso de Segurosfrom Santiago, Chile

Todo estuvo bien. Mi hotel favorito en Bogotá

Posted Oct 21, 2014 on Hotels.com
Fue breve pero excelente, al igual que hace un año.
Comment from Hotel Management
Jan 3, 2015 by Ana Ofelia Gonzalez, Hotel Management
Thank you for your comments of the service feelings , Will always have a human team with the best quality and warmth at your disposal. Kind Regards
Comment from Hotel Management
Jan 3, 2015 by Ana Ofelia Gonzalez, Hotel Management
Appreciated Guest Thank you for your comments of the service feelings , Will always have a human team with the best quality and warmth at your disposal. Kind Regards
Comment from Hotel Management
Jan 3, 2015 by Ana Ofelia Gonzalez, Hotel Management
We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. Kind Regards
5 out of 5
Recommended
by Friedrichfrom Bogota

yes

Posted Oct 18, 2014 on Hotels.com
Very satisfactury
Comment from Hotel Management
Jan 3, 2015 by Ana Ofelia Gonzalez, Hotel Management
We appreciate your comments about your experience in our hotel, it helps us to improve the quality of our service. kind regards