Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Good Location with comfortable rooms

Posted Jun 21, 2015
Pros: Location
Cons: Better communications with the main office on reservations
Location: Copuple of blocks you can fin good restaurants and services
Comfortable room good location near Plaza de la 93, staff friendly and the general services are quite good.
Comment from Hotel Management
Jun 30, 2015 by General Manager, Hotel Management
We appreciate your kind comments, our goal is to be excellent in service delivery, we work every day towards continuous improvement, We hope you will be back soon, and assist you with the quality and warmth of service King regards Ana Ofelia González A.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida / Dominican Republic

nice romantic getaway

Posted May 14, 2015
Pros: the architecture and the interior of the hotel is stunning
Location: perfect location very safe. very close to nearby restaurants.
the second we entered the hotel we were completely blown away by the amentities and the decor of this hotel. the staff outstanding not a moment went by that the staff was not ready to help extremely attentive. The room was breathtaking there's no way you can be disappointed by this hotel.
Comment from Hotel Management
May 16, 2015 by General Manager, Hotel Management
Respected Guest We appreciate your comments about your service experience in our hotel, it encourage us to fulfill the expectations of our customers. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Kind Regards Ana Ofelia González A.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great Hotel

Posted Apr 28, 2015
The staff was over the top friendly. Beautiful hotel in the best neighborhood in Bogota. Near shopping areas & the best restaurants. Me & my family of 4 felt very safe as there were police & military presence all over the city.Highly recommend staying at the Estelar it is a very affordable 5 star hotel.
Comment from Hotel Management
Apr 30, 2015 by General Manager, Hotel Management
Thank you for your comments of the service feelings , Will always have a human team with the best quality and warmth at your disposal. Kind Regards Ana Ofelia González A.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted Apr 16, 2015
Pros: Very clean
Cons: nothing
Location: Nice place to stay
It was a quite place, nice neighborhood. I can recommend to anybody.
Comment from Hotel Management
Apr 19, 2015 by General manager, Hotel Management
Respected Guest Thank you for your comments of the service feelings , Will always have a human team with the best quality and warmth at your disposal. Kind Regards Ana Ofelia González A.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Nice hotel in Chicó área of Bogoota

Posted Apr 7, 2015
Pros: I liked very much how clean the rooms are, the breakfast buffet, the staff, the location and the hotel taxis.
Cons: The internet conection.
Location: The hotel is 3 blocks from Parque de la 93, which is an area full of restaurants. It is not far from the Centro Andino, a nice shopping mall.
It is not a five star hotel but it is very convinient located in north of Bogota so you can walk everywhere. The hotel rooms are very clean and nicely decorated. The hotel is worthy for a family or a business trip.
Comment from Hotel Management
Apr 9, 2015 by General Manager, Hotel Management
Dear Guest Thank you for sharing your experience with us. We are glad that you enjoyed our service and had a pleasant stay at our hotel. Hope you would visit us again soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from baq, Col

great place, excelent location

Posted Apr 2, 2015
staff is very nice, hotel location is walking distance to great restaurants, and buisness area.
Comment from Hotel Management
Apr 7, 2015 by General Manager , Hotel Management
Dear Guest, We are pleased that your stay was enjoyable. We appreciate your comments and Hope you would visit us again soon. Best regards
5 out of 5
Recommended
for Business Travelers
by Walter

This traveler left a rating score only Posted Mar 28, 2015 on Hotels
4 out of 5
Recommended
for Couples
by NATHALY

This traveler left a rating score only Posted Mar 28, 2015 on Hotels
4 out of 5
Recommended
for Couples
by CARLOS A. from Medellin

Buena ubicacion

Posted Mar 27, 2015 on Hotels
Es un buena hotel con buenas instalaciones pero durante nuestra estadía estuvo malo uno de los ascensores todo el tiempo, además que no todas las habitaciones tenían tv por cable pero solicitamos cambio y no hubo problemas, en general el personal atento. Vale la pena destacar lo costoso de los taxis blancos q el hotel ofrece que te pueden cobrar el doble de un taxi corriente. Un hotel recomendado, cerca de la 93 y de fácil acceso
Comment from Hotel Management
Jun 6, 2015 by Ana Ofelia Gonzalez, Hotel Management
Respetado huésped: Gracias por dedicar su tiempo y su opinión. Temporalmente se estuvieron realizando trabajos de actualización en el servicio de televisión por el operador en todas nuestras habitaciones. El servicio de taxis especiales está dispuesto para su comodidad y seguridad, es nuestro objetivo prestar un excelente servicio siempre, gracias por sus observaciones que son valiosas para mejorar permanentemente. Cordial saludo
3 out of 5
Recommended
for Couples
by NORLIS from MEDELLIN

PUBLICIDAD ENGAÑOSA

Posted Mar 10, 2015 on Hotels
MI EXPERIENCIA FUE REGULAR. COMPRE UNA TARIFA DE HABITACION SUITE CON BAÑERA DE HIDROMASAJES Y DESAYUNO INCLUIDO. AL LLEGAR AL HOTEL NOS UBICARON EN UNA HABITACION SENCILLA Y NOS DIJERON QUE NO SE INCLUIA EL DESAYUNO, LA VERDAD NO SE DEBERIA OFRECER UN SERVICIO QUE NO CUMPLEN, YA QUE ESTO QUEDA COMO SI FUERA PUBLICIDAD ENGAÑOSA. MIL GRACIAS
Comment from Hotel Management
May 23, 2015 by Ana Ofelia Gonzalez, Hotel Management
Respetada Huésped Ofrecemos las disculpas correspondientes a la incomodidad presentada el día de su llegada. Realizamos el respectivo seguimiento a lo sucedido y efectivamente se produjo un error al caer la reserva lo que produjo que se asignara una habitación estándar. Esperamos el cambio de habitación realizado inmediatamente a la Suite solicitada haya sido de su total agrado y satisfacción. Respondiendo a su inquietud sobre el desayuno, éste se incluye de acuerdo al paquete seleccionado desde su reserva el cual, para esta ocasión, el paquete elegido no lo incluía. Esperamos poder tener la oportunidad de servirle nuevamente. Saludos cordiales,