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Reviews of JW Marriott Hotel Bogota

5 out of 5
JW Marriott Hotel Bogota
Calle 73 #8-60, Bogotá, Distrito Capital

Reviews

9.4

Exceptional

Rating 10 - Excellent. 256 out of 319 reviews" "
Rating 8 - Good. 42 out of 319 reviews" "
Rating 6 - Okay. 11 out of 319 reviews" "
Rating 4 - Poor. 4 out of 319 reviews" "
Rating 2 - Terrible. 6 out of 319 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Most staff were amazing. Breakfast service was very poor. Good food though
Stayed 5 nights in Mar 2024

10/10 Excellent

JOSE FRANCISCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel, specially The Market Restaurant!
Stayed 4 nights in Feb 2024

8/10 Good

Maria

Stayed 5 nights in Jan 2024

10/10 Excellent

Michella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as always!
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2023

10/10 Excellent

JOHN

Stayed 3 nights in Oct 2023

10/10 Excellent

Eduardo, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again. It's a large hotel (300 rooms?), probably built in the 1980 but extremely well maintained. The staff is extraordinarily helpful and the breakfast buffet is lavish. The hotel is in a relatively upper-class area, Chapinero, studded with upscale restaurants; it's the place to stay. Although it is about a long 30-40 minutes by car from the museums and other tourists attractions in the old colonial and crazily busy center of Bogotá, it is easy and safe to use both taxis and Ubers. The only surprise was that the hotel has no central heating, especially given that Bogotá is almost always cool, but they lent us a portable electric heater and in the end we were very comfortable.
Stayed 5 nights in Sep 2023

8/10 Good

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Israel

Business traveler
Stayed 2 nights in Jul 2023

10/10 Excellent

Michella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant as always!
Stayed 3 nights in Apr 2023

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Joseph L

Stayed 5 nights in Feb 2023

10/10 Excellent

yariv

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good other than your lobby. Basically you have no lobby. Almost the entire lobby is taken by this Marriott member club. Which leave no space for a lobby.
Stayed 3 nights in Dec 2022

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio y atención.

2/10 Terrible

Pedro

Traveled with family
Disliked: Property conditions & facilities
We were informed the same day that they will cut power from 1 am to 5 am . No elevators, no hot water, no lights. We were on the 6th floor and my wife is handicapped. We were attending a wedding .

10/10 Excellent

barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

jeffrey

Stayed 4 nights in Oct 2022
Response from Juliana Bernal on Nov 1, 2022
Estimado Jeffrey! Gracias por su calificación y seguiremos trabajando para cumplir con sus expectativas

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 4 nights in Aug 2022
Response from Juliana Bernal on Sep 1, 2022
Dear John, We appreciate your comments, and we feel really happy to know that you receive an outstanding service during your visit to our hotel.Hope we can host you back soon in our Hotel.

10/10 Excellent

Beatriz Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Great location, plenty of restaurants and shopping walking distance.
Stayed 4 nights in Aug 2022
Response from Juliana Bernal on Aug 23, 2022
Thank you Beatriz, for taking the time and share your review with us. Hope you visit us back again

10/10 Excellent

Richard

Stayed 2 nights in May 2022

8/10 Good

Jerals

Stayed 2 nights in Apr 2022

10/10 Excellent

Nini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and beautiful hotel
Stayed 2 nights in Apr 2022

10/10 Excellent

Rodrigo, Bogotá

Traveled with partner
Great hotel. Very quiet for sleeping, awesome restaurants but shower can be much better
Stayed 1 night in Mar 2022

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

Marcelo, Sunny Isles Beach

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel es muy bueno pero no cuenta con la cantidad de empleados necesarios para dar una buena atención, muy mal atendido el breakfast y el bar por falta de empleados. Parece que el hotel 5 star ‘’ …. contrata a un empleado para hacer el trabajo de 3 personas No lo recomiendo
Stayed 4 nights in Nov 2021

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 3 nights in Nov 2021

10/10 Excellent

Maria Ines

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Beautiful experience!!Thks
Stayed 3 nights in Oct 2021
Response from Departamento de Reservas on Nov 6, 2021
Thank you for staying with us. We appreciate your comments.

8/10 Good

Jazmin

Stayed 1 night in Oct 2021
Response from Departamento de Reservas on Oct 23, 2021
Thank you for staying with us. We appreciate your comments.

8/10 Good

Michella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer excellent tours! Pricey, but worth it.
Stayed 4 nights in Oct 2021
Response from Departamento de Reservas on Oct 23, 2021
Thank you for staying with us. We appreciate your comments.

6/10 Okay

Eduardo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the spa was really bad, they weren’t professional at all, they were rude and at times you couldn’t find them at their desk during business hours.
Stayed 8 nights in Sep 2021
Response from Departamento de Reservas on Oct 23, 2021
Thank you for staying with us. We appreciate your comments.

8/10 Good

Elad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Departamento de Reservas on Sep 4, 2021
Gracias por hospedarse con nosotros

10/10 Excellent

Roy

Stayed 1 night in Aug 2021

10/10 Excellent

Karyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the hotel very much. It was a a great location, the staff was very friendly and attentive. It was very clean, it was perfect!
Stayed 2 nights in Aug 2021
Response from Departamento de Reservas on Aug 30, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and hotel was amazing.
Stayed 1 night in Jul 2021
Response from Thank you for staying with us. We appreciate your on Aug 5, 2021
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Room was great. Excellent comfortable beds.
Stayed 2 nights in Jul 2021
Response from Departamento de Reservas on Jul 21, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort right on the beach, with good food and great service
Stayed 2 nights in Jun 2021
Response from Departamento de Reservas on Jul 1, 2021
Thank you for staying with us. We appreaciate your feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great place
Everything perfect except room service takes mins to answer
Stayed 1 night in Jun 2021
Response from Departamento de Reservas on Jun 29, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

NATALIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Departamento de Reservas on Jun 29, 2021
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Departamento de Reservas on Jun 29, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Departamento de Reservas on Jun 29, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Departamento de Reservas on May 26, 2021
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Departamento de Reservas on May 21, 2021
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live band on Thursday, Friday, Saturday and Sunday!!!
Stayed 3 nights in May 2021
Response from Departamento de Reservas on May 21, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great facilities, amazing service and convenient location.
Stayed 2 nights in Apr 2021
Response from Departamento de Reservas on Apr 30, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, very clean and excellent food.
Stayed 1 night in Mar 2021
Response from Departamento de Reservas on Apr 16, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel and the area. Coffee on every corner and next to the hotel is a bonus.
Stayed 2 nights in Mar 2021
Response from Departamento de Reservas on Apr 16, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, by far one of the best in Bogota.
Stayed 3 nights in Mar 2021
Response from Departamento de Reservas on Apr 16, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Departamento de Reservas on Apr 17, 2021
.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, full breakfast buffet and free parking. Comfy bed! Nice Spa!
Stayed 4 nights in Dec 2020