Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo

Muito bom hotel

Posted Mar 25, 2015
Pros: o quarto e maravilhoso, a roupa de cama muito limpa e macia, a toalha de banho um pouco menor do que as outras mas da pra tomar banho
Cons: Talvez toalhas maiores
Location: Perto da Avenida Chile que e uma das principais e do lado da Carrera 7, tambem muito importante, varios escritorios estao localizados nessa avenida
Excelente, novo, super arrumado, pessoal muito atencioso, limpeza muito boa, localizacao muito boa tambem. Nada que desabone o hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Good location.Excellent staff.No air conditioning.
5 out of 5
Recommended
for Getaway With Friends
by Guillaumefrom Paris

Bonne prestation

Posted Jul 27, 2014 on Hotels.com
Service sympatique. Petit dejeuner frais. Bonne localisation. Wifi rapide.
3 out of 5
Recommended
by Robertfrom New. York

Posted Jul 9, 2014 on Hotels.com
The Matisse is fine. Its not quite so charming as the ├▒ame my suggest. The staff is perfectly nice but it did sometimes feel they were a little easily befuddled. But it was during the World Cup. Maybe everyone was just distracted.
3 out of 5
Recommended
by Juliefrom California

Staff great, room not so much

Posted Jun 9, 2014 on Hotels.com
In first floor rooms the bathroom ceiling has an opening to the outside which makes the whole room pretty cold. Thankfully there was plenty of hot water in shower because the solution to a leaky hot water faucet in the sink was to shut off the hot water rather than repair it. The room and bathroom were dark in early evening and one lamp was shooting sparks from the plug. No extra toilet paper is provided in the room, so if it runs out at night you're out of luck. No facial tissues either. The lamp was replaced, I was offered an electric heater and a room change, but why were there so many issues not previously resolved? Again, wonderfully helpful staff once I brought these issues to their attention. Great breakfast. Internet was unreliable. For the price I would expect to not shiver, to have all things fully functional, and have more than a 20 watt bulb in the bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel were you feel as home.

Posted May 1, 2014
The hotel is a small, classy hotel where you are treated as home. Breakfast is make when you ask for it so you always have a made for you breakfast.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Eivindfrom Norway

A nice and cozy hotel

Posted Apr 2, 2014 on Hotels.com
I stayed one night at this hotel. It is a very cozy and nice hotel. The bed was super comfy and the room was nice. a bit cold in the room. The staff was very nice and attentative. I would stay here again.