Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
2.5 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from Galashiels UK
hotel monseratte-central locationPosted Jul 9, 2011 on Hotels.com
The hotel is very well situated, the staff were amazingly friendly and helpful and could not do enough for me.If your room is at the front of the hotel then you hear noise early in the morning with street cleaners etc,but that is not a problem really.the breakfasts are good and basic. The Transmilenio bus stop is only 5 minutes away. I would reyurn to this hotel.
Not Recommendedby A verified traveler from London
Amazing service but hotel was a bit old fashioned!Posted May 9, 2011 on Hotels.com
The staff here are amazing, and that is the main thing that made the stay ok. The reception guy was really helpful, breakfast was good and everyone was generally really friendly. The whole hotel was pretty outdated, but it also had no customers at all, so I guess that is why they haven't renewed it. The main issue was the cold - the room was freezing at night and the windows let all the noise and cold in. The room was way colder than the actual temperature outside, and the shower was pretty cold too. There was no heating. The hotel felt nice and safe though, and the hotel airport pick up was reliable, safe and cheap. If this hotel was warmer it would have got a better review, but all reviews I read before booking said that the hotel rooms were cold at night, so maybe none of them have heat or glazed windows? From the hotel you can easily walk to La Candelaria and main square and museums within 10 mins.