Ratings based on 80 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Me from Houston,. TX
NIce Hotel-excellent LocationPosted Feb 23, 2014
Excellent location if visiting Usaquen or the Oil companies that are in the area. The Gym could be bigger and with more equipment. Staff Service is excellent
for Everyoneby Robert from Miami, Fl.
Excellent !Posted Oct 16, 2013
Pros: The outstanding service and courtesy of the staff. From the doorman to the concierge to the maid they were all very excellent.
Cons: I would not touch a thing.
Location: Great location near a restaurant district and adjacent to 2 shopping malls. Anything one could need at very close reach.
From the hotel itself with luxurious marble floors and tiles very clean and always being polished and taken cared of to include it's restaurants, terraces and bars this is simply an Excellent Hotel. When my wife needed an Oxygen machine we were quoted 500.USD from our insurance carrier but, the concierge got the provider within the hour to bring her the equipment for a charge of 30.USD for the entire week. When I ran out of Insulin delivery needles again another concierge on duty just made a phone call and within the hour their was a delivery of 100 needles for me delivered to my room at the same price I would have to co-pay through my US health insurance. For our anniversary and my wife's birthday they arranged for Champagne breakfast, room decorations, and informed every one on staff about it. Every step we took the staff knew and greeted us accordingly. I am a frequent traveler and sincerely had never seen service like this ever before. Upon my return the concierge e-mailed me to make sure our stay was as pleasant as we expected. Very high class, top notch service in an excellent hotel very moderately priced.
for Business Travelersby IOM from Isle of Man
superPosted Aug 6, 2013 on Hotels.com
stayed for a three day business trip. I did use the business centre too, although my advice would be to make any commitments when you get there as my messages were a little rather lost in translation and ended up costing me $100. Good WIFI, and a free drink on arrival which was a nice surprise. Staff were really helpful and there is a supermarket next door so there is a safe to use ATM and a place to pick up anything you may have forgotten. The in room safe boxes are too small to take a laptop or IPAD so I had to lock mine in my case but there was no problem, this is perhaps something for the hotel to look at.
Recommendedby Patrick from Miami
Great hotel in the right locationPosted May 7, 2013 on Hotels.com
The service was very good. Only thing that I did not like was the cost of food in the restaurant but this is fairly standard.
for Everyoneby Suzanne from Jupiter, FL
Fantastic service!Posted Apr 8, 2013
Pros: Clean, friendly and strategically located
Location: Great locatioin, walking distance to malls
Fantastic and friendly service for a great price. We will definitely stay at this hotel again when in Bogota.
Comfy rooms!Posted Oct 28, 2012 on Hotels.com
I was here for business and was so please to have a very spacious and comfortable room! All I needed was a kitchen to feel at home. The staff was very friendly and accommodating and the hotel was very close to some malls with several food options that I took advantage of while I was pressed for time between meetings. I would definitely recommend it!
for Business Travelersby A verified traveler
Posted Oct 19, 2012 on Hotels.com
Recommendedby A verified traveler
Great HotelPosted Aug 21, 2012 on Hotels.com
Comfortable, clean hotel with great rooms. Great service, friendly people.
Recommendedby A verified traveler
Nice outside but needs helpPosted Aug 7, 2012 on Hotels.com
The lobby and hotel are very nice. Service is excellent and staff is wonderful. The rooms can use some updating.
Excellent!Posted Jul 27, 2012 on Hotels.com
Very nice hotel in secure area, close to two shoppingmalls and restaurants. Big and confortable rooms with lovely view. Big swimmingpool, good buffetbreakfast and helpful staff. We enjoyed!!