Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton by El Dorado

Posted Jul 7, 2014
Pros: Room functionality , easy Acces from airport
Cons: None
Hotel was soo convenient close to the airport with easy access. Room was very comfy and clean. Great surprise
Comment from Hotel Management
Aug 13, 2014 by Dario Gonzalez, Hotel Management
Dear Guest: Receive a warm greeting from all staff of the Sheraton Bogotá Hotel. Your feedback is very important for us; we thank you for your time spent in evaluate your experience at our hotel. We hope your pleasant company during a forthcoming visit to the Colombian capital, Bogotá Best Regards, Dario Gonzalez General Manager
5 out of 5
Recommended
for Business Travelers
by humberto

This traveler left a rating score only Posted May 11, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Andres M from Ecuador

close to airport, good location

Posted May 8, 2014 on Hotels.com
the quality of rooms decreased a little bit, but in general is OK
Comment from Hotel Management
Jul 19, 2014 by Heinz Linsker GM, Hotel Management
Good day Mr. Andres: Greetings from Sheraton Bogota. Thank you for your important review. I would like to confirm all our rooms are recently renovated ,however I am going to share the observations with the areas involved. Best regards,
5 out of 5
Recommended
for Business Travelers
by Wagner from Weston, FL

Great Place for Business Trips

Posted Apr 28, 2014 on Hotels.com
This is a very nice hotel located just minutes from the Bogota Airport. One can find good eating options nearby. The hotel also provides safe taxi service which can be charged to the guest's room. Breakfast could be improved with better options.
Comment from Hotel Management
Jul 19, 2014 by Heinz Linsker GM, Hotel Management
Good day Mr. Wagner: Warm greetings from Sheraton Bogota. I would like to thank you for sharing your review and let us know about the experience you had in our Hotel. I am going to share with our chef and Food and Beverage manager your suggestion regarding the buffet breakfast. I hope we can have you again soon in our Hotel. Best regards,
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Mar 12, 2014 on Hotels.com
It is the 2nd time we stated there. One of the best Sheraton's near the airport we have ever stayed at. Great restaurant .
Comment from Hotel Management
Jun 28, 2014 by Heinz Linsker GM, Hotel Management
Dear Guest : I am glad to hear you had a good experience in our hotel. Thank you for the great review Best regards,
Comment from Hotel Management
Jun 28, 2014 by Heinz Linsker GM, Hotel Management
Good day dear guest: Warm greetings from Sheraton Bogota. I am glad to hear you enjoyed the visit in our property. Thank you for the great review. Best regards,
5 out of 5
Recommended
for Families
by None from Oregon

Family trip

Posted Mar 8, 2014 on Hotels.com
It is the second time there. Hotel is very close to the airport. Has an excellent restaurant. Service is great.
Comment from Hotel Management
Jun 28, 2014 by Heinz Linsker GM, Hotel Management
Dear Guest : Greetings from Sheraton Bogotá. I am glad to hear you had a good experience in our hotel. Thank you for the great review Best regards,
Comment from Hotel Management
Jun 28, 2014 by Heinz Linsker GM, Hotel Management
Good day dear Guest: It is a pleasure to get the feedback from all our guests. Thank you for choosing Sheraton Bogota Best regards,
1 out of 5
Recommended
for Business Travelers
by DS from usa

bad quality

Posted Feb 28, 2014 on Hotels.com
All hotel advertise SERVICES donot work, restaurant AND bar closed sundays, Old towells, no shoeshine Slow check in AND check out Marriot next door , much better, Front desk bad attitude.
Comment from Hotel Management
Aug 23, 2014 by Heinz Linsker GM, Hotel Management
Dear sir: Receive a warm greeting from all staff of the Sheraton Bogotá Hotel. Your feedback is very important for us; we thank you for let us know your experience at our hotel. I would like to offer my most sincere apologize for the inconvenience you had, regarding your observation about our restaurante I would like to confirm that this is open on sunday from 6am to 11 pm and we have room service 24 hours, Thank you very much for your comments, we keep working to improve our service. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish and we are truly sorry that we did not carry out this promise. We hope you give us another chance to show you our true level of service. Best regards, Heinz Linsker General Manager
5 out of 5
Recommended
by A verified traveler

Posted Jan 31, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Heinz Linsker GM, Hotel Management
Dear guest: Receive a warm greeting from all staff of the Sheraton Bogotá Hotel. Your feedback is very important for us; we thank you for your time spent in evaluate your experience at our hotel. We keep working to improve our service. We hope your pleasant company during a forthcoming visit to the Colombian capital, Bogotá. Best regards, Dario Gonzalez Gerente General
4 out of 5
Recommended
for Business Travelers
by Edwin from Rivadeneira

When in Rome...

Posted Jan 24, 2014 on Hotels.com
Very convenient to the Airport. Could use a bit of a face lift to the Lounge and the resting areas on L2. Overall was fine, wish the internet was not limited to two hours.
Comment from Hotel Management
Aug 23, 2014 by Heinz Linsker GM, Hotel Management
Dear Mr. Edwin: Receive a warm greeting from all staff of the Sheraton Bogotá Hotel. Your feedback is very important for us; we thank you for your time spent in evaluate your experience at our hotel. I would like to confirm that for your next visit you will have free internet service. We hope your pleasant company during a forthcoming visit to the Colombian capital, Bogotá. Best regards, Dario Gonzalez Gerente General
4 out of 5
Recommended
for Couples
by Antoine from Norcross

great hotel to stay in a safe area

Posted Jan 6, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Heinz Linsker GM, Hotel Management
Dear Mr. Antoine: Receive a warm greeting from all staff of the Sheraton Bogotá Hotel. Your feedback is very important for us; we thank you for your time spent in evaluate your experience at our hotel. We keep working to improve our service. We hope your pleasant company during a forthcoming visit to the Colombian capital, Bogotá. Have a wonderful day. Best regards, Dario Gonzalez General Manager