Ratings based on 60 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
by Jules from Toronto, ON, Canada
Beautiful place to stay
Posted Jan 14, 2013
Pros: The design, and breakfast.
Cons: The door didn't close well, but an alarm went off when it wasn't latched after a min so you were awere.
Location: There is a huge mall across the street and good restaurants around. A little far from the tourist places we went though.
This was a great place to stay. I only wish we could have stayed longer. The free buffet breakfast was amazing.
New and comfortable hotel, great location & staff
Posted Jan 20, 2013
Pros: Staff, Decoration, Location
Cons: Definitely more power outlets. Everybody uses phones, laptops and other devices, in 2013 you cannot leave one spot available by the desk.
Location: The Unicentro Mall is right beside the hotel, great location!
The hotel is very modern and cool, nice gym, good breakfast, great location, rooms are awesome and excellent staff. The only reason why I rated 4 was because being such a new and modern hotel, it only has one power outlet near by the desk and the lamp is already using one spot so you have one left for your Laptop, iPhone, iPad and Camera... really???. The other alternative is to move the night stands and you'll find another power outlet with only one spot available.
by Pablo from New York, NY, USA
Posted Jan 27, 2013
Cons: Breakfast, not so good and smell in the breakfast room was horrible
Nice Hotel, in front of Unicentro Shopping Mall Ne and modern
by Jon from Curacao
Posted Jan 16, 2013
Pros: the neigborhood
Cons: nothing really
Location: Various food facilities right on premise. Even a McDonalds and accross the street a mall with a food court.Lots of choices.
My wife had an operation to remove a brain tumor. I could not put her up in an apartment, where she would have to take care of her self. The staff and personnel here were amazing in taking care of her every need. This is not the first time we had to do this, so the staff was already organized to accomodate her. Many, many thanks,
by Ken from Miami
Super Nice staff
Posted Jan 15, 2013
Pros: super friendly staff
The staff super friendly, most able to communicate in English. The location was great and anything that you needed to travel to the Hotel always had drivers available. Unicentro across the street had anything you needed including, casinos and a grocery store. Multiple restaurants including TGI Friday's are part of the Hotel complex. The Hotel is located in a very safe area, I walked all directions and had no issues. Overall the Hotel was very clean, the rooms comfortable and the location great.
by Hanapi from Curacao, Caribbean
Posted Jan 18, 2013
Pros: The restaurant fabulous. The mall around it is very nice.The shopping center accross the street has everything you need. Money exchange to food courts
Location: Its in a good neighborhood. Safe and clean
My wife had Brain surgery at FCI and could not stay in an apartment since needs to be taken care off. The staff at the hotel were amazing. They took care of every wish or whim that hse had. This is not only a great hotel for business or family vacation but the level of professionalism and care makes it recommendable for special needs people as well. Thank you so much.
by Willie from Miami, FL, USA
Not the Sonesta I know.
Posted Jan 7, 2013
Cons: Poor front desk servie.
Location: Besides the mall across the street. not much else.
Room Service good and quick. Front desk dismall. called a few times with questions and was told without exception that i would call back with an answer. to date, no response. the location had very little to offer.
by P. Harness
Overall good with few disappointments
Posted Jan 3, 2013 on Hotels.com
The location is convenient (next to a 24 hr grocery). Room is clean & staff are good. I booked king size bed 2 months before my trip, but the first night we need to stay in a 2 double beds room and they told us "they are fully booked" - Can you believe that ?. Also we have problem with wifi (not stable) during the whole time we stayed there plus the last night we have serious water leakage from our bathroom roof (the room upstairs must be flooded) that they have to switch us to another room at middle of night. This is our first time to Colombia so we don't expect much. But overall it is in a safe neighbor and lots of restaurant near by.
Great place to stay.
Posted Jan 23, 2013 on Hotels.com
I was impressed with the hotel.You could tell it was newly built and very tastefully decorated. A shopping mall was across the street. The overall neighborhood was good. I felt safe ( for Bogata) For the cost an excellent value.
by m pilosof
great place to stay if not a tourist
Posted Jan 22, 2013 on Hotels.com
the room, a stundard double on the 6th floor was very nicse and super convinient and spacious. nice bathroom. both in slieek modern stile. breakfast was of good quolity and choice. the only drawback was the distence from la candelaria which ment a verry long time spent going to the main touristic points of interest in the city.