Dear Nancie, Thank you for choosing us. We are glad you had a pleasant time here. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management

Dear Qingyan, Thank you for selecting Extended Stay America for your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management

Dear Alan, Thank you for being our guest at Extended Stay America. It is excellent to know you were pleased with many things during your time with us. However, we understand the importance of having a relaxing time while enjoying your favorite TV shows, which was lacking this time. We shall share your remarks with the concerned team for improvement in this area and also appreciate your patience. Please return for another enjoyable moment with us whenever you are in the city.Sincerely,Hotel Management

Dear Alishia, We are glad you loved many aspects of our hotel, and we appreciate you sharing your experience. However, we are disappointed that we may not have lived up to all of your expectations and regret any disappointment you had with your room. We are grateful for your feedback and patience. Thank you for staying with us, and we look forward to your return so we can provide you with a flawless stay.Sincerely,Hotel Management

Dear Megan, We're delighted that you enjoyed your stay at Extended Stay America! While we're pleased that the rest of our staff provided kind, courteous, and attentive service, we regret your unpleasant experience with one of the staff. We will share your feedback and take corrective measures to ensure our service is top-notch. Thank you for your positive feedback, and we hope to welcome you back again soon!Sincerely,Hotel Management

Dear Tim, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. Your comments provide valuable insight into areas where we can improve our guest services. Please know that we take your comments to heart and will take steps to address these concerns. We would love the opportunity to provide you with a flawless stay from start to finish.Sincerely,Hotel Management

Dear Jenna, Thank you for your review of our hotel. We are glad that you enjoyed the service provided by our associates. However, we are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management

Dear Mario, Thank you for the lovely review of our Extended Stay America. Our team strives to deliver a homelike stay with seamless service and accommodations, and we are glad this was your experience. Your kind remark about our immaculate accommodations is gratifying to read. We will enjoy sharing your generous compliments with our housekeeping staff to show them our guests appreciate their efforts. It was a pleasure hosting you; we hope you will continue choosing us for your future visits to our area.Sincerely,Hotel Management

Dear Adele, Thank you for choosing our hotel for your recent stay. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. Thank you again for being our guest, and we look forward to your next stay with us. Sincerely,Hotel Management

Dear Michael, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management

Dear Kyle, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Guest, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Yolanda, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management

Dear kisska, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Stephanie, Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your experience, we do hope you will accept our apologies, and you have our assurance that we will improve going forward. We hope to have an opportunity on your next visit to the area to provide the flawless hospitality you deserve.Sincerely,Hotel Management

Dear James, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Your helpful comments will be shared with our team, and we will use them for future improvements. Also, please know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management

Dear Andrii, Thank you for taking the time to review our hotel. Our commitment to providing our guests with a comfortable and enjoyable experience is of utmost importance to us; therefore, we are disheartened to learn of the difficulties you encountered with your room, and we extend our sincerest apologies for failing to meet your expectations. We acknowledge that this inconvenience undoubtedly impacted your stay, and we regret that you did not receive a restful night's sleep. We will take the necessary corrective measures to address the issues you encountered, and we look forward to serving you better in the future. Sincerely,Hotel Management

Dear Michael, Thank you for taking the time to share your positive feedback. We're delighted to hear that our staff made a positive impression during your stay at Extended Stay America. Providing excellent service is our priority, and we appreciate your recognition. If you have any further comments or suggestions, feel free to let us know. We look forward to welcoming you back for another pleasant experience.Sincerely,Hotel Management

Dear Maria, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, except for a few issues, you had a pleasant stay. Your comments have been noted, and we will address these concerns appropriately. We value your patronage and hope you choose us for your future visits. Your feedback is instrumental in our ongoing efforts to provide exceptional service to all our guests.Sincerely,Hotel Management