Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Calif.

Good hotel close to airport and freeways

Posted Jul 18, 2015
Pros: Walking distance from the airport, close to freeways, great staff, flawless check in and out.
Cons: Better wi fi speed at night. Cleaning quest rooms after 1pm and replacing the elevator carpet.
Location: Explore downtown Boise, restaurants, coffee houses,the Capitol building and float on the boise river through town. Go to The Villages for shopping.
Great location next to the airport and freeway making it an excellent base to get around the Boise area. The front staff were great, easy check in, wake up calls and hotel shuttle. The hotel has a small gym and an indoor pool. The wifi was good during the day but at night its slowed and I could not do any research. Overall the hotel was clean but I felt the bathrooms could have been a bit cleaner, replace the stained carpet in the elevators and clean up spills in the hallway quicker. Being from out of state and the time change, my wife and I would stay up late and not leave the room until 1:00pm. Because of this, our room was only cleaned twice during our 5 day stay and had to ask for towels. The king size bed and extra pillows were very comfortable. I would stay again and recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprising Nice

Posted Jul 6, 2015
First noticed the gathering area upon entering the property that included a full bar and happy hour. Great place to socialize after a long day and watch Wimbledon that was playing on their t.v. Staff was very nice and helpful. Room was surprisingly big with modern ammenities. Bed was extremely comfortable and room included a living room (room was a suite). I also enjoyed the room service to include breakfast and dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Just a quick stop before we headed out....the front desk was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Nice close to BSU

Posted Jun 10, 2015
Recommend this hotel room is very roomy. Suites comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional facility & staff might need more help.

Posted May 26, 2015
Holiday Inn has every reason to be proud of this facility and its gracious staff. Everything was first rate. The lobby was welcoming, the staff was warm and attentive, the room was classy and comfortable, the property, grounds and amenities were well maintained. But the place was hosting several large groups of families and the details that make the difference between a good hotel and an exceptional one were suffering under the burden. The place had been at capacity the night before our stay, so the room wasn't quite ready when we arrived. When we got into the room, I discovered a used coffee cup in the sitting area that had been overlooked. In the evening, the elevator and public rest room floors were wet from the swarms of little swimmers. Housekeeping didn't make up our room on our second day until late afternoon and, while the job they did was adequate, they missed details that would have made the difference between good enough and really good. On our check out day, the place was still showing signs of traffic beyond its staff's ability to keep up. Please understand, our every request and comment was attended to promptly and graciously, every effort was made. This is an exceptional place with an exceptional staff that just happened to be completely overwhelmed during our staff. If Holiday Inn wants this place to remain exceptional, and not go downhill quickly, they might consider investing in a few more hands to help handle the burden of holiday weekends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted May 26, 2015
Great place to stay swimming pool inside really nice for kids good breakfast buffet clean
5 out of 5
Recommended
for Everyone
by A verified traveler from idaho

Request was not followed 1 queen bed and a sofa sl

Posted May 24, 2015
1 queen bed and 2nd bed was a sofa sleeper. Terrible cushions was not happy with these arrangements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Traveling down I-84 on a long road trip

Posted May 8, 2015
Pros: Location was easy to find and it was very comfortable
Location: Close to the airport
Very comfortable stay. Nice staff, good food, easy to find.
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Big room!

Posted Apr 13, 2015
I thought this was a very nice place to stay. The room was plenty big enough for six people but the fold out couch was not very comfortable. However, everything else was great and I would stay here again. The kids especially enjoyed the pool and having two TVs in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego, ca

Posted Apr 13, 2015
Great hotel, unfortunately my room was next to the elevators, so I heard them all night.