Aerial view

Reviews of Comfort Suites Boise West Meridian

2.5 out of 5
Comfort Suites Boise West Meridian
2610 E. Freeway Drive, Meridian, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 943 reviews" "
Rating 8 - Good. 242 out of 943 reviews" "
Rating 6 - Okay. 75 out of 943 reviews" "
Rating 4 - Poor. 35 out of 943 reviews" "
Rating 2 - Terrible. 26 out of 943 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Stayed 3 nights in Mar 2024
Response from Annie on Mar 25, 2024
Thank you for staying with the team here at the Comfort Suites in Meridian Idaho. Have a great week and Happy Easter.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Annie on Mar 19, 2024
Thank you for staying with the team here at the Comfort Suites. Have a wonderful week and come back and visit us again soon.

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spacious room, nice sitting area, larger frig, and counter for food. The only annoying thing was the extremely loud bathroom fan that came on automatically with the bathroom light. Staff was very friendly and helpful. The hot items with the free breakfast varied daily which was nice for my husband. More fresh fruit and dairy alternative milk would be nice additions. All in all we were very pleased with our stay.
Stayed 3 nights in Mar 2024
Response from Annie on Mar 12, 2024
Thank you so much for the positive feedback. We appreciate your business and hope to see you again in the near future.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will stay again
Stayed 1 night in Mar 2024
Response from Annie on Mar 11, 2024
Thank you your positive response. Happy to hear you enjoyed your stay. Please come back and visit the team here at the comfort suites.

10/10 Excellent

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
Very good hot breakfast
Stayed 2 nights in Feb 2024
Response from Gabby on Feb 24, 2024
Hello Jerald, so glad you enjoyed breakfast thanks for the amazing review

10/10 Excellent

Rachael

Stayed 1 night in Feb 2024
Response from Gabby on Mar 21, 2024
Thank you for taking the time.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Annie on Feb 19, 2024
Thank you for staying with the team here at the Comfort Suites in Meridian Idaho. Happy to hear you enjoyed your stay.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow this hotel is great. Clean clean, kept up very well, spacious, great parking, you do not find hotels like this anymore at an affordable price. I definitely would stay here again.
Stayed 1 night in Feb 2024
Response from Annie on Feb 16, 2024
Always so nice to hear. Thank you for your feedback and happy to hear you enjoyed your stay. Please come back and visit us again. Have a nice weekend.

8/10 Good

anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet. Will book again for future travel.
Stayed 1 night in Feb 2024
Response from Annie on Feb 15, 2024
Happy to hear you enjoyed your stay and happy to hear you will be back. Have a great week.

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great breakfast! Freeway is noisy outside but nice and quiet inside. Great place to stay.
Stayed 3 nights in Feb 2024
Response from Annie on Feb 15, 2024
Thank you for the feedback. Happy to hear you had a pleasant experience. Hope to see you soon.

10/10 Excellent

ruth

Stayed 2 nights in Feb 2024
Response from Gabby on Mar 21, 2024
Hello, Thank you for the review.

10/10 Excellent

Ronald, Fernley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, well maintained, large comfortable rooms. Indoor pool, great complete breakfast. Do yourself a favor and stay at this hotel if you find yourself in the area. You won't be sorry.
Stayed 3 nights in Feb 2024
Response from Annie on Feb 12, 2024
Thank you kindly for the great review. Please come back and stay with the team here at the Comfort Suites in Meridian Idaho. Have a great week.

10/10 Excellent

Shanna

Stayed 1 night in Feb 2024
Response from Gabby on Mar 21, 2024
Thank you for taking the time to review your stay.

10/10 Excellent

SHASDA

Stayed 2 nights in Feb 2024
Response from Gabby on Mar 21, 2024
Thank you for the review we appreciate it.

10/10 Excellent

Desiree

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice rooms helpful staff
Stayed 1 night in Feb 2024
Response from Gabby on Feb 13, 2024
Thank you for the review.

10/10 Excellent

Erin

Stayed 1 night in Feb 2024
Response from Gabby on Mar 21, 2024
Thank you for staying with us and reviewing your stay.

10/10 Excellent

Cashell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family of 5 pool was great and great breakfast I have celiacs disease and was able to enjoy a meal with my family
Stayed 1 night in Feb 2024
Response from Annie on Feb 12, 2024
Thank you for the feedback. So nice to hear you had a great stay and were able to enjoy breakfast with the family. Please come back and visit the team here at the Comfort Suites in Meridian Idaho. Have a great week.

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
The room was a good size and we had a great time
Stayed 2 nights in Feb 2024
Response from Annie on Feb 12, 2024
So happy to hear that you enjoyed your stay and had a great time. Please come back and visit the team here at the Comfort Suites in Meridian Idaho.

6/10 Okay

timothy

Stayed 1 night in Feb 2024
Response from Gabby on Mar 21, 2024
Thank you for the review.

8/10 Good

Mitzi

Stayed 1 night in Jan 2024
Response from Gabby on Mar 21, 2024
Thank you for staying at the Comfort Suites Boise West Meridian.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to destination
Stayed 2 nights in Jan 2024
Response from Annie on Feb 2, 2024
Thank you kindly for your positive feedback. Please come back and visit the team here at the Comfort Suites. Have a wonderful weekend.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Clean facility. Great options for breakfast.
Stayed 1 night in Jan 2024
Response from Annie on Jan 29, 2024
Thank you for the feedback. Please come back and visit us again. Have a great week.

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Gabby on Mar 21, 2024
Thank you, we appreciate your review.

2/10 Terrible

Arbi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Annie on Jan 29, 2024
Thank you for visiting the team here at the Comfort Suites.

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfotable
Stayed 3 nights in Jan 2024
Response from Annie on Jan 29, 2024
Thank you for staying with the team here at the Comfort Suites. Please come back again.

10/10 Excellent

Janina

Stayed 2 nights in Jan 2024
Response from Gabby on Mar 21, 2024
Thank you for taking the time to review your stay.

8/10 Good

Andrea

Clean room, nice pool/hottub, friendly staff, comfortable beds
Stayed 1 night in Jan 2024
Response from Annie on Jan 22, 2024
Thank you for the feedback. Happy to hear you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Annie on Jan 22, 2024
Thank you for staying with the team here at the Comfort Suites in Meridian. Come back again soon.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Annie on Jan 22, 2024
Thank you for staying with the team here at the Comfort Suites. Come back again!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and safe
Stayed 2 nights in Jan 2024
Response from Annie on Jan 22, 2024
Thank you for the feedback. We appreciate your business and we hope to see you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location safe and clean
Response from Annie on Jan 22, 2024
Thank you for your feedback. Happy to hear you enjoyed your stay. Please come back and visit us again.

8/10 Good

Max

The lady that helped me on Friday night when I checked in was awesome. The lady on Saturday night when I had an issue with my microwave was not so helpful. All in all it was a nice place to stay.
Stayed 3 nights in Jan 2024
Response from Annie on Jan 15, 2024
Thank you so much for your feedback. Please be assured that I will look into this matter. We hope to see you again in the near future and apologize for any inconveniences.

10/10 Excellent

Christie

Liked: Amenities
I liked the pool, the obvious effort to keep the facility clean and the friendly attitude of the staff who worked there!
Stayed 1 night in Jan 2024
Response from Annie on Jan 15, 2024
Thank you kindly for the positive feedback. We appreciate your business and hope to see you again soon.

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and room was spotless and spacious. Loved the hot tub.
Stayed 1 night in Jan 2024
Response from Annie on Jan 11, 2024
Always love to hear these kinds of comments first thing in the morning. Thank you so much for your feedback and we hope that you come back again soon.

10/10 Excellent

Kelly

Liked: Amenities, property conditions & facilities
Breakfast was wonderful
Stayed 1 night in Jan 2024
Response from Annie on Jan 10, 2024
Thank you for staying with the team here at the Comfort Suites in Meridian Idaho. Please come back anytime.

8/10 Good

Waylon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Annie on Jan 10, 2024
Thank you for staying with the Team here at the Comfort Suites in Meridian Idaho. We hope to see you again soon.

8/10 Good

Eryk

Stayed 2 nights in Jan 2024
Response from Annie on Jan 10, 2024
Thank you for staying with the team here at the Comfort Suites in Meridian Idaho. Hope to see you again soon.

4/10 Poor

jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have never waited 40 minutes to just check into a room that I have pre-booked in my life and I travel quite often. Customer service-wise, if you have a line of people just wanting to simply check-in (no changes) which takes less than 5 minutes per person vs a large group that has a declined card, wanting to switch rooms around, have specific wants and needs, hotel maintenance issues, etc, etc… you should politely ask the group to let you help the remaining customers who have been waiting for an abnormal amount of time, and then proceed to continue on with the group so everyone remains happy and has a good first impression. We will stay elsewhere next time with all the options in close proximity.
Stayed 1 night in Dec 2023
Response from Annie on Jan 5, 2024
Thank you for the feedback. We apologize for the inconvenience regarding the wait time it took to get you checked in. We are in hopes that you will give us another shot. We value your business and feedback.

10/10 Excellent

Debi

Traveled with partner
Liked: Amenities
Great, comfortable place to stay! Very clean, good breakfast and kind staff. Price was also great! Definitely would recommend.
Stayed 3 nights in Dec 2023
Response from Annie on Jan 2, 2024
Thank you for your feedback. Happy to hear you had a good stay. Please come back anytime and have a great 2024.

10/10 Excellent

M Gary

Stayed 5 nights in Dec 2023
Response from Annie on Jan 2, 2024
Thank you for staying with the team here at the Comfort Suites. Happy to hear you enjyed your stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
The hotel was good and clean for our stay. The staff was mostly great with one exception. On one day of our stay we were approached by an extremely rude manager. We were in line getting our breakfast when she came over and made us sit down with no food for several minutes as they finished a “photo shoot”. So we sat, and waited for her to let us known when we could get our free continental breakfast. She never returned just grabbed herself some breakfast and went to sit in her office. I think current guests should be the priority and our amenities we paid for should top their promotional events.
Stayed 3 nights in Dec 2023
Response from Annie on Dec 27, 2023
Sorry for the inconvenience during breakfast. We had a scheduled photo shoot that day as we converted to a Comfort Suites in May. I am sorry if you felt I was rude and would like to sincerely apologize if I came across that way.

10/10 Excellent

Dona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Annie on Dec 27, 2023
Thank you for staying with the team here at the Comfort Suites. Have a Happy New Year and please come back anytime.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Annie on Dec 20, 2023
Thank you for staying with the team at the Comfort Suites in Meridian Idaho. Happy Holidays and Merry Christmas.

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Annie on Dec 20, 2023
Thank you for staying with the team here at the Comfort Suites. Happy Holidays and Merry Christmas.

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Annie on Dec 18, 2023
Thank you for staying with the team here at the Comfort Suites in Meridian Idaho. Please come back and visit anytime.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel / expensive dog deposit
This Hotel was super clean, quiet, had good service and breakfast. The only downside is that we have two small dogs that we had to leave at the Kennel because it's cheaper to leave them there. $50 Per dog is gouging. If you charge that much, you should inspect rooms before and after. If nothing is wrong with the room, you should refund half of the dog charge. $25 per dog seems fair if nothing went wrong.
Stayed 1 night in Dec 2023
Response from Annie on Dec 12, 2023
Thank you for your feedback. We hope that you come back to visit the team here at the Comfort Suites in Meridian Idaho. Happy Holidays to you and your family.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gabby on Feb 8, 2024
Steven, thank you so much for the great review!

10/10 Excellent

Altynbek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Annie on Dec 8, 2023
Thank you for staying with the team here at the Comfort Suites. Happy Holidays and come back to visit again soon.

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything about my stay at this hotel was quality. Excellent furnishings, great amenities, great food, and friendly/helpful staff.
Stayed 4 nights in Nov 2023
Response from Annie on Dec 8, 2023
Thank you so much for the positive feedback. So nice to hear that you enjoyed your stay. Happy Holidays and please come back and visit us again soon.

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally comfortable
Really well maintained facilities. Comfortable amount of space for a family of five. Excellent breakfast. On a two night stay, housekeeping went in and refreshed towel and remade the beds. So nice. Beds are comfortable. Would absolutely stay again.
Stayed 2 nights in Dec 2023
Response from Annie on Dec 8, 2023
Thank you so much for the positive feedback. So nice to hear. Happy Holidays and come back to see us again soon.