Ratings based on 832 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Williamsburg, VA

OK Hotel

Posted May 11, 2015
Location: Shopping and restaurants.
First thing that hit us after we left the foyer was that the hallway to our room had a terrible musky smell. The knob on the shower was so hard to pull up that at one point we thought we would not be able to take a shower. They definitely need new fixtures. This hotel has Starbucks coffee and a case with pastries. It is obvious that it is more for show than anything else as the piece of cheesecake in the case was curling up from being so dry. The staff were very friendly and nice and for the few hours we needed the room, we checked in at 5 p.m. and checked out at 3 a.m. it was OK.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Convenient

Posted May 8, 2015
Enjoyed our stay. Room was good size but the bathroom needed upgrading. We wanted to swim but found that was very hard because a boys lacrosse team were staying there & would take over the pool. They were throwing balls across the pool. My 7 year old niece & I weren't able to swim because it was too dangerous. The parents just watched while drinking beer. My niece was hit twice in the head with the ball.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boise

Great stay! Only few things missing.

Posted Apr 15, 2015
Great stay all around. We had four children with us so two beds plus hidabed was great. Missing a room microwave and hot chocolate for the kids in the morning breakfast.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Pocatello

Nice and quiet

Posted Apr 13, 2015
nice stay. good for business trips. Not sure what else to say or why this requires more than I care to share.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho Falls, ID

Great people working at this hotel

Posted Apr 5, 2015
Pros: Central location, close to everything.
Cons: Queen size beds in the rooms.
Location: Restaurants, shopping, parks, entertainment.
We went to Boise for our kids’ soccer; we love the size of the rooms it gives us room to relax. The people working at the hotel are very professional and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
Stayed two nights with my three children and their friend, ages 2,10,10,14. Was lots of room very comfortable and clean the younger ones enjoyed the breakfast buffet. Staff very friendly. Location perfectly close to shopping and dining. We were there for a basketball tournament and the area was close to the high schools.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best overall hotel experience ever.

Posted Mar 29, 2015
Pros: Very spacious, clean, and modern rooms, incredibly comfortable bed, and extremely friendly staff.
Cons: Nothing, best overall hotel experience ever.
I stayed here for a short, overnight business trip. I expected a typical hotel room but when I opened the door I found an extremely spacious room that was very clean and comfortable. I cannot say enough about the staff and especially the manager. They were incredibly friendly and helpful. This was the best overall hotel experience I have ever had.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
I have stayed there all the time I have to go to Boise. Probably 3 or 4 times per year, it is a great hotel. Great location, the staff is very pleasant, kind and nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilder, ID

Mostly great, some disappointments

Posted Mar 12, 2015
Pros: The facility itself is very attractive, and the staff is welcoming and accommodating.
This hotel is a very nice facility with warm, helpful staff. It was clean, comfortable, and attractive, and our room was spacious. There were multiple mirrors with outlets for getting ready in the morning...one by the bathroom and one in front of the "kitchen" sink. Some aspects of the room did not make sense, however. The closet was in a very cramped, inconvenient location. There were no outlets by the beds for plugging in phones for alarms. The room was noisy until the children in the room above us settled in to sleep. The breakfast was tasty and well stocked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Spent two nights. Staff was very personable and welcoming. Hotel has been nicely renovated and the location is excellent.