Ratings based on 853 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Reno, Nevada
Nice hotel, close to the airportPosted Jul 27, 2015
Pros: Transportation service
Location: walkable environment
Pleasant experience and professional staff. Quiet environment, good transportation service from and to the airport,
for Everyoneby A verified traveler
Beautiful, spacious roomsPosted Jul 10, 2015
Feels like a bit of luxury to have such spacious rooms; not just a bedroom but a suite with a living area. Very clean hotel with a kind and responsive staff.
for Everyoneby A verified traveler from T.
Excellent Boise ExperiencePosted Jun 20, 2015
Beautiful hotel with comfortable rooms. Nice pool but no hot tub. Excellent coffee place right across the road.
for Everyoneby A verified traveler from san jose CA
Nice hotel close to mall, stores, and restaurantsPosted Jun 18, 2015
The room is clean and spacious. Nice Indoor warm swimming pool. Hotel staff is friendly. Hot and delicious breakfast. The hotel is close to everything.
by A verified traveler
Don't stay more than one nightPosted Jun 16, 2015
I booked a 3 night stay. I left in the morning and returned mid afternoon to a dirty room both days. Breakfast was to be available at 6am - coffee wasn't even available to offer. Staff was not accommodating nor customer service friendly. The air conditioner was very noisy. Bed very soft and squeeky. Can't believe it was a Hyatt. I've had better service at a Super 8.
for Everyoneby A verified traveler from california
Pleasant hotel close to shopping mall.Posted Jun 8, 2015
Pros: Conveniently located to shopping, downtown and freeway. Breakfast was good. Liked the sitting room area and desk.
Overall pleasant stay. Thank you. Just some noisy guests in the middle of the night that we found disturbing. As we had travelled by plane we brought very few liquids with us. we were expecting body lotion and mouth wash as standard supply. Bathroom and closet were very small. Large people would have struggled in the bathroom.
for Everyoneby A verified traveler
Love the huge space!!!Posted Jun 2, 2015
Definitely get more than you pay for.. Hotel was great for us. Right by the mall and not far from the airport. Rooms are big and comfy. Will be back
by A verified traveler from Portland, OR
Uncomfortable bedsPosted May 25, 2015
The beds are horribly uncomfortable, no one could get a good nights rest. The breakfast is completely unorganized and lacking decent flavor. I don't understand what's hard about them giving different time frames for say... each floor instead of having people cram in there waking every which direction by the time you get out of the food area your food is cold.
by A verified traveler from O
DecentPosted May 24, 2015
Location was excellent and hotel was very pleasant
by A verified traveler from Williamsburg, VA
OK HotelPosted May 11, 2015
Location: Shopping and restaurants.
First thing that hit us after we left the foyer was that the hallway to our room had a terrible musky smell. The knob on the shower was so hard to pull up that at one point we thought we would not be able to take a shower. They definitely need new fixtures. This hotel has Starbucks coffee and a case with pastries. It is obvious that it is more for show than anything else as the piece of cheesecake in the case was curling up from being so dry. The staff were very friendly and nice and for the few hours we needed the room, we checked in at 5 p.m. and checked out at 3 a.m. it was OK.