Ratings based on 472 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Bellevue, WA
Good hotel close to downtown, great valuePosted Jan 19, 2015
I read other visitors' reviews, and was a little wary given complaints about hotel age and condition. But I found these to be unwarranted. My room on the 3rd floor of the 3-story wing was very good, clean, fashionable looking linens. Bath was spacious and clean, nice big sunflower shower head. Was a great value, and I'll probably stay there again over the next few years if my student chooses to attend the university in town.
for Everyoneby A verified travelerfrom Twin Falls, ID
Hotel is located in a great spot!Posted Jan 18, 2015
Pros: Restaurants, bar, shuttle driver, location of hotel.
Location: We went to the Morrison Center and it was very close by.
This hotel is located in downtown Boise which is close to many great bars and entertainment facilities. The staff is amazing! So friendly and goes out of their way to make your stay perfect. The shuttle driver accommodated our many needs (just give him 10 minute notice) and was just wonderful. The restaurant and bar are great places to eat and staff is awesome there as well.
for Business Travelersby Patrickfrom Rapid City South Dakota
Not so good in BoisePosted Jan 16, 2015 on Hotels.com
Hotel had no hot water Hotel was has deteriorated quite a bit and needs to be upgraded
Comment from Hotel Management
Apr 4, 2015 by Ken, Hotel Management
Thank you for taking the time to submit a review on our property and your time with us. We value the input of all of our guests. I would like to apologize for not meeting your expectations. I’m sorry for the lack of hot water during your stay. We had a boiler fail on us during the middle of the night. The boiler was repaired at approximately 8AM and we had hot water again at approximately 10AM. I hope you informed our front office staff of the issue. They should have tried to make the issue right with you before your departure. Once again I apologize for the issues during your stay Ken Kester General Manager
for Everyoneby A verified traveler
Nice hotel adjacent to downtownPosted Jan 6, 2015
We always are satisfied at this Red Lion. Up to date room furnishings that are comfortable and clean. A short walk to downtown and short drive to BSU or shopping mall. Only negative this stay was a burnt out lightbulb over the vanity.
for Personal Eventby Bryanfrom Seattle
Good bargain. Needs upgrades.Posted Jan 3, 2015 on Hotels.com
Front desk wasn't rude but wasn't overly nice. Hotel desperately needs an upgrade. The bed is really nice. Had a good stay for the price.
by A verified traveler
Posted Dec 28, 2014
Staff was great except for the last day girl at the front desk was just rude. Prior days the staff was just wonderful.
for Familiesby A verified traveler
Overal OK but in need of reno.Posted Dec 26, 2014 on Hotels.com
It had rained most of our stay and there were several leaks in roof. There was a spot on the roof where leaking had occurred and mold had formed. Hotel is in need of renovation.
for Everyoneby A verified travelerfrom Reno, NV
Close to downtownPosted Dec 15, 2014
The hotel is nice, and close to downtown. It is an old hotel but they have made upgrades to the room. The carpet is very outdated and there are lots of noises in the hotel like noisy ice and vending machines in the halls. Overall I would recommend. For the price, it was exactly what we needed. We stayed with a 1 yr old and there was enough room for a pack n play and for him to run around.
for Business Travelersby Bryce
Posted Dec 8, 2014 on Hotels.com
for Familiesby Jeriefrom Wyoming
A motel that is made to order your every need!Posted Nov 24, 2014 on Hotels.com
My daughter and I met in Boise. She lives in Washington and me in Wyoming. She stayed at Red Lion before so I decided to try it and appreciated the offer to cater to pet lovers! I had to bring my dog. She is well behaved and I appreciated how they welcomed her from the very beginning when I checked in. The room was on the 1st floor and perfect! We had the opportunity to take her out the back door without disturbing anyone. There was a spot where we could cleanup after her with bags to clean up after her. This maybe sounds insignificant but to me as a dog lover who doesn't want to impede on a non-doglover, Red Lion catered to my needs. The outdoor hot tub was an added enjoyment. We stayed for 3 nights and they took care to make sure our needs were met through housekeeping, again a plus when you are having an extended stay. All of the staff was awesome and the free breakfast was great! Even the waitress was on top of our every need. The location was perfect, next to the mall and river. Shop and go for a beautiful walk. I suggest this to anyone who has a need for a taste of Boise hospitality!!