Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant, clean, friendly and close to everything!

Posted Apr 7, 2014
Pros: Great location, great staff, beautifully maintained!
Cons: Lobby is a bit dark.
Location: Right by 8th street - lots of shops and great new restaurants!
Would definitely recommend the Grove and would stay there again should I return to Boise! Staff is kind and very, very accommodating, the hotel is central to everything (right in the midst of the vibrant, new downtown area and next to the Basque area too), rooms are large, quite clean/well maintained and nicely furnished. Hotel is very quiet, too. While not among the new breed of super-chic, ultra luxury hotels (style is more traditional), it does have a great, full-sized gym and cozy, warmly-lit lobby/fireplace.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in center of Boise

Posted Mar 16, 2014
Pros: I liked where it was located. It was very quiet and had good beds.
Cons: They could improve their house keeping and the presence of their valets.
Location: Near the Capitol building. Attached to an arena which is home to the Boise Stampede and Idaho Steelheads. Good shopping and cafes.
It was a very nice hotel and we had a beautiful view of the city and the mountains behind it. Truly fantastic. The restaurant was nice; we only had breakfast there in the mornings and the staff was extremely friendly. The concierge who was valet parking our car was not always at his/her post and we had to wait on numerous occasions to ask them to bring us our car. We were paying a nice little sum for this service so we expected better. We also had spotty housekeeping; never could get a second coffee mug, after the first day when they weren't replaced with clean ones. We were there six nights and we had one mug for 5 of them. It's no big deal but if I'm going to write about the place I'm going to be honest with the little things because that's just what I notice. The arena for the ice hockey team and the Boise Stampedes is attached to the hotel so lots going on when their seasons are going. This hotel is very central in the beautiful heart of Boise. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice close to a lot of places to eat

Posted Mar 12, 2014
Took a nice walk past a lot of places especially to eat.
3 out of 5
by A verified traveler

have stayed before, and HAD been first choice

Posted Feb 22, 2014
no longer will Grove Boise be first choice. Loud at 3 am and 5 am, unable to accomodate my extended need for another night, and 3 phone calls to get somebody to call me back on a lost item in the hotel. Finally, the carpets and insides are tired. Rotating door at front taped and broken. 2 pc's in business office didnt work. I fixed one, by changing over a mouse myself. Again, hope you guys can bounce back, as you have it all if you take care of your asset. Blair
5 out of 5
Recommended
for Everyone
by A verified traveler

More than I expected

Posted Feb 18, 2014
Pros: Character of the building
Cons: N/a
Location: Didn't leave
Beautiful! The hotel is great and the staff was very attentive.
5 out of 5
Recommended
by David Mack from The Dalles, Or

Posted Jan 16, 2014 on Hotels.com
One of my best in years, including some world wide travel in fine hotels. My only criticism is that its carpets in the halls and my room are showing their age with wear and stains. The personnel were outstanding, the food excellent, and the price reasonable.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great customer service

Posted Jan 13, 2014 on Hotels.com
Very nice people running this hotel. Staff courteous and helpful. For the price an excellent find. Had a special need and it was taken care of flawlessly. They weren't too busy for the guest which everyone likes. Hotel is in the middle of everything. Thanks for the good treatment
3 out of 5
Recommended
by Martin from Seattle

Reaonable

Posted Jan 11, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

perfect location

Posted Jan 6, 2014 on Hotels.com
Everything was great! Loved being downtown and walking distance to restaurants!
3 out of 5
Recommended
by Lisa from Boise

Not the best in Boise

Posted Jan 5, 2014 on Hotels.com
Hotel looks good but there's nothing special about the rooms. The location is perfect. Everything you need in walking distance. However there's better beds and a great complimentary bfast buffet across the street at a newer hotel. You don't get much accept location for the $$